Crawler Report for www.twilio.com

Summary

Website Quality Score

6.9 Fair
Performance
9.5
SEO
7.9
Security
6.5
Accessibility
5.0
Best Practices
5.1
  • ⛔ Skipped URLs - 793 skipped URLs found.
  • ⛔ Security - 655 pages(s) with critical finding(s).
  • ⚠️ Redirects - 5 redirects found.
  • ⚠️ 404 WARNING - 3 non-existent pages found.
  • ⚠️ The description '' exceeds the allowed 10% duplicity. 11% of pages have this same description.
  • ⚠️ 652 page(s) do not support Brotli compression.
  • ⚠️ No WebP image found on the website.
  • ⚠️ No AVIF image found on the website.
  • ⚠️ 1 page(s) with missing quotes on attributes.
  • ⚠️ 7 page(s) with large inline SVGs (> 5120 bytes).
  • ⚠️ 39 page(s) with skipped heading levels.
  • ⚠️ 120 page(s) with non-clickable (non-interactive) phone numbers.
  • ⚠️ 652 page(s) without aria labels.
  • ⚠️ 652 page(s) without role attributes.
  • ⏩ Loaded robots.txt for domain 'www.twilio.com': status code 200, size 892 B and took 303 ms.
  • ⏩ External URLs - 793 external URL(s) found.
  • ⏩ DNS IPv6: domain www.twilio.com does not support IPv6 (DNS server: 127.0.0.53).
  • ✅ SSL/TLS certificate is valid until Mar 13 23:59:59 2027 GMT. Issued by C = US, O = Amazon, CN = Amazon RSA 2048 M01. Subject is CN = *.twilio.com.
  • ✅ SSL/TLS certificate issued by 'C = US, O = Amazon, CN = Amazon RSA 2048 M01'.
  • ✅ Performance OK - all non-media URLs are faster than 3 seconds.
  • ✅ HTTP headers - found 30 unique headers.
  • ✅ All 644 unique title(s) are within the allowed 10% duplicity. Highest duplicity title has 0%.
  • ✅ All pages have inline SVGs with less than 5 duplicates.
  • ✅ All pages have valid or none inline SVGs.
  • ✅ All pages without multiple <h1> headings.
  • ✅ All pages have <h1> heading.
  • ✅ All pages have DOM depth less than 30.
  • ✅ All pages have valid HTML.
  • ✅ All pages have image alt attributes.
  • ✅ All pages have form labels.
  • ✅ All pages have lang attribute.
  • ✅ DNS IPv4 OK: domain www.twilio.com resolved to d2p9kan0nxscnn.cloudfront.net., 3.164.68.74, 3.164.68.50, 3.164.68.84, 3.164.68.38 (DNS server: 127.0.0.53).
  • 📌 DNS Aliases: IP(s) for domain www.twilio.com were resolved by CNAME chain www.twilio.com > d2p9kan0nxscnn.cloudfront.net.

Visited URLs

Found 660 row(s).
URLStatusTypeTime (s)SizeCache
/docs200 HTML77 ms 204 kB0 s
/docs/sendgrid200 HTML104 ms302 kB0 s
/docs/content200 HTML71 ms 166 kB0 s
/docs/usage200 HTML94 ms 188 kB0 s
/docs/unified-profiles200 HTML96 ms 164 kB0 s
/docs/whatsapp200 HTML75 ms 215 kB0 s
/docs/flex200 HTML175 ms184 kB0 s
/docs/segment/privacy200 HTML82 ms 220 kB0 s
/docs/iam200 HTML76 ms 135 kB0 s
/docs/taskrouter200 HTML105 ms189 kB0 s
/docs/global-infrastructure200 HTML81 ms 209 kB0 s
/docs/segment/connections200 HTML73 ms 237 kB0 s
/docs/segment/unify200 HTML73 ms 215 kB0 s
/docs/lookup200 HTML104 ms181 kB0 s
/docs/sip-trunking200 HTML160 ms473 kB0 s
/docs/phone-numbers200 HTML135 ms206 kB0 s
/docs/trust-hub200 HTML93 ms 300 kB0 s
/docs/interconnect200 HTML81 ms 242 kB0 s
/docs/verify200 HTML72 ms 322 kB0 s
/docs/voice/conversationrelay200 HTML105 ms355 kB0 s
/docs/glossary200 HTML121 ms1 MB0 s
/docs/voice200 HTML122 ms372 kB0 s
/docs/sync200 HTML83 ms 213 kB0 s
/docs/video200 HTML76 ms 284 kB0 s
/docs/proxy200 HTML72 ms 173 kB0 s
/docs/salesforce200 HTML76 ms 175 kB0 s
/docs/serverless/functions-assets200 HTML74 ms 229 kB0 s
/docs/serverless/twiml-bins200 HTML84 ms 205 kB0 s
/docs/serverless200 HTML83 ms 146 kB0 s
/docs/notify200 HTML100 ms174 kB0 s
/docs/marketplace200 HTML114 ms150 kB0 s
/docs/conversational-intelligence200 HTML84 ms 181 kB0 s
/docs/conversations200 HTML83 ms 289 kB0 s
/docs/studio200 HTML100 ms178 kB0 s
/docs/segment/protocols200 HTML82 ms 214 kB0 s
/docs/libraries200 HTML132 ms187 kB0 s
/docs/segment/engage200 HTML76 ms 159 kB0 s
/docs/openapi200 HTML110 ms124 kB0 s
/docs/twilio-cli200 HTML101 ms124 kB0 s
/docs/events200 HTML80 ms 281 kB0 s
/docs/verify/quickstarts200 HTML126 ms203 kB0 s
/docs/lookup/quickstart200 HTML108 ms368 kB0 s
/docs/messaging200 HTML98 ms 277 kB0 s
/docs/stun-turn200 HTML90 ms 227 kB0 s
/docs/api/errors200 HTML133 ms4 MB0 s
/docs/sendgrid/concepts200 HTML590 ms141 kB0 s
/docs/sendgrid/api-reference200 HTML84 ms 451 kB0 s
/docs/sendgrid/for-developers200 HTML159 ms265 kB0 s
/docs/sendgrid/onboarding200 HTML524 ms104 kB0 s
/docs/sendgrid/ui200 HTML707 ms227 kB0 s
/docs/sendgrid/data-residency200 HTML554 ms94 kB0 s
/docs/content/twilio-text200 HTML614 ms228 kB0 s
/docs/content/faqs-and-troubleshooting200 HTML526 ms168 kB0 s
/docs/sendgrid/glossary200 HTML1.2 s 1 MB0 s
/docs/content/using-facebook-messenger-with-content-editor200 HTML567 ms307 kB0 s
/docs/content/twiliocard200 HTML952 ms381 kB0 s
/docs/content/twiliolist-picker200 HTML515 ms274 kB0 s
/docs/content/twilio-quick-reply200 HTML924 ms280 kB0 s
/docs/content/using-variables-with-content-api200 HTML500 ms343 kB0 s
/docs/content/whatsappauthentication200 HTML92 ms 370 kB0 s
/docs/content/twilio-media200 HTML490 ms243 kB0 s
/docs/content/manage-your-templates-with-the-content-template-builder200 HTML488 ms242 kB0 s
/docs/content/twilio-location200 HTML89 ms 237 kB0 s
/docs/content/whatsappcard200 HTML506 ms316 kB0 s
/docs/content/whatsapp-flows200 HTML666 ms521 kB0 s
/docs/content/content-types-overview200 HTML561 ms247 kB0 s
/docs/content/session-definitions200 HTML556 ms163 kB0 s
/docs/content/content-api-postman-collection200 HTML502 ms132 kB0 s
/docs/content/content-api-resources200 HTML793 ms1 MB0 s
/docs/content/using-content-templates-with-studio200 HTML608 ms154 kB0 s
/docs/content/flows200 HTML1.2 s 624 kB0 s
/docs/content/create-and-send-your-first-content-api-template200 HTML228 ms477 kB0 s
/docs/conversations/send-rich-content-messages-with-conversations200 HTML567 ms472 kB0 s
/docs/content/overview200 HTML491 ms173 kB0 s
/docs/content/twilio-call-to-action200 HTML753 ms306 kB0 s
/docs/content/send-templates-created-with-the-content-template-builder200 HTML680 ms483 kB0 s
/docs/content/twilio-catalog200 HTML623 ms525 kB0 s
/docs/content/carousel200 HTML825 ms362 kB0 s
/docs/content/twilio-pay200 HTML522 ms363 kB0 s
/docs/usage/api200 HTML100 ms150 kB0 s
/docs/verify/api200 HTML92 ms 451 kB0 s
/docs/content/eligibility-badge-legend200 HTML693 ms146 kB0 s
/docs/usage/requests-to-twilio200 HTML233 ms589 kB0 s
/docs/usage/local-environment200 HTML528 ms149 kB0 s
/docs/content/create-templates-with-the-content-template-builder200 HTML1.3 s 249 kB0 s
/docs/usage/global-safe-list200 HTML556 ms357 kB0 s
/docs/usage/fraud-response-guide200 HTML657 ms242 kB0 s
/docs/usage/anti-fraud-developer-guide200 HTML848 ms335 kB0 s
/docs/usage/mutation-and-conflict-resolution200 HTML702 ms542 kB0 s
/docs/iam/access-tokens200 HTML652 ms542 kB0 s
/docs/usage/monitor-alert200 HTML638 ms446 kB0 s
/docs/usage/secure-credentials200 HTML537 ms272 kB0 s
/docs/usage/bulkexport200 HTML653 ms361 kB0 s
/docs/usage/webhooks200 HTML154 ms207 kB0 s
/docs/usage/monitor-alarms404 HTML696 ms111 kB0 s
/docs/usage/monitor-events200 HTML829 ms763 kB0 s
/docs/usage/twilios-response200 HTML735 ms452 kB0 s
/docs/usage/security200 HTML703 ms650 kB0 s
/docs/usage/rest-api-best-practices200 HTML1.3 s 240 kB0 s
/docs/unified-profiles/identifiers200 HTML715 ms141 kB0 s
/docs/unified-profiles/segment-space200 HTML680 ms158 kB0 s
/docs/unified-profiles/traits200 HTML552 ms142 kB0 s
/docs/whatsapp/self-sign-up200 HTML116 ms372 kB0 s
/docs/whatsapp/register-senders-using-api200 HTML89 ms 882 kB0 s
/docs/whatsapp/quickstart200 HTML238 ms841 kB0 s
/docs/verify/whatsapp200 HTML205 ms392 kB0 s
/docs/unified-profiles/limitations200 HTML820 ms164 kB0 s
/docs/whatsapp/api200 HTML101 ms551 kB0 s
/docs/unified-profiles/setup200 HTML1.1 s 138 kB0 s
/docs/whatsapp/key-concepts200 HTML95 ms 317 kB0 s
/docs/whatsapp/migrate-numbers-and-senders200 HTML633 ms208 kB0 s
/docs/whatsapp/sandbox200 HTML84 ms 234 kB0 s
/docs/whatsapp/best-practices-and-faqs200 HTML87 ms 235 kB0 s
/docs/whatsapp/guidance-whatsapp-media-messages200 HTML87 ms 174 kB0 s
/docs/whatsapp/editing-your-whatsapp-business-profile200 HTML498 ms172 kB0 s
/docs/whatsapp/message-features200 HTML776 ms530 kB0 s
/docs/conversations/using-whatsapp-conversations200 HTML671 ms820 kB0 s
/docs/whatsapp/buttons200 HTML672 ms292 kB0 s
/docs/flex/flex-ui-eol-reference200 HTML542 ms197 kB0 s
/docs/messaging/services200 HTML1.3 s 543 kB0 s
/docs/flex/building-checklist200 HTML642 ms505 kB0 s
/docs/flex/conversations200 HTML622 ms167 kB0 s
/docs/flex/end-user-guide200 HTML611 ms125 kB0 s
/docs/flex/developer200 HTML526 ms232 kB0 s
/docs/flex/ai200 HTML960 ms187 kB0 s
/docs/flex/onboarding-guide200 HTML574 ms132 kB0 s
/docs/segment200 HTML87 ms 225 kB0 s
/docs/voice/bring-your-own-carrier-byoc200 HTML1 s 393 kB0 s
/docs/flex/flex-mobile200 HTML719 ms173 kB0 s
/docs/flex/admin-guide200 HTML637 ms183 kB0 s
/docs/flex/how-we-release-flex200 HTML589 ms254 kB0 s
/docs/segment/help200 HTML539 ms232 kB0 s
/docs/segment/unified-profiles200 HTML603 ms180 kB0 s
/docs/segment/partners200 HTML729 ms214 kB0 s
/docs/segment/monitor200 HTML570 ms176 kB0 s
/docs/segment/guides200 HTML87 ms 314 kB0 s
/docs/segment/getting-started200 HTML687 ms177 kB0 s
/docs/iam/api200 HTML79 ms 237 kB0 s
/docs/segment/segment-app200 HTML801 ms279 kB0 s
/docs/segment/glossary200 HTML540 ms528 kB0 s
/docs/iam/scim200 HTML558 ms159 kB0 s
/docs/iam/credentialaws-resource200 HTML797 ms540 kB0 s
/docs/iam/single-sign-on200 HTML752 ms248 kB0 s
/docs/iam/api-keys200 HTML120 ms184 kB0 s
/docs/iam/pkcv200 HTML761 ms171 kB0 s
/docs/iam/test-credentials200 HTML770 ms910 kB0 s
/docs/taskrouter/order-workers200 HTML74 ms 176 kB0 s
/docs/iam/organizations200 HTML463 ms345 kB0 s
/docs/iam/credentialpublickey-resource200 HTML828 ms544 kB0 s
/docs/iam/connect200 HTML890 ms263 kB0 s
/docs/taskrouter/lifecycle-task-workflows-and-assignment200 HTML844 ms307 kB0 s
/docs/taskrouter/lifecycle-task-state200 HTML549 ms223 kB0 s
/docs/taskrouter/api200 HTML532 ms188 kB0 s
/docs/taskrouter/quickstart200 HTML80 ms 150 kB0 s
/docs/taskrouter/multitasking200 HTML853 ms370 kB0 s
/docs/taskrouter/twiml-queue-calls200 HTML91 ms 518 kB0 s
/docs/taskrouter/expression-syntax200 HTML719 ms242 kB0 s
/docs/taskrouter/time-of-day-routing200 HTML959 ms232 kB0 s
/docs/taskrouter/migrate-js-sdk-to-v2200 HTML546 ms352 kB0 s
/docs/taskrouter/workflow-configuration200 HTML731 ms409 kB0 s
/docs/taskrouter/limits200 HTML542 ms266 kB0 s
/docs/taskrouter/how-taskrouter-works200 HTML609 ms235 kB0 s
/docs/taskrouter/js-sdk-v1200 HTML629 ms165 kB0 s
/docs/taskrouter/queue-ordering-last-first-out-lifo200 HTML547 ms207 kB0 s
/docs/taskrouter/task-evaluation200 HTML501 ms225 kB0 s
/docs/taskrouter/contact-center-blueprint200 HTML668 ms192 kB0 s
/docs/taskrouter/worker-presence200 HTML545 ms224 kB0 s
/docs/taskrouter/js-sdk200 HTML581 ms184 kB0 s
/docs/taskrouter/handle-assignment-callbacks200 HTML731 ms373 kB0 s
/docs/lookup/using-lookup-with-twilio-regions200 HTML546 ms216 kB0 s
/docs/global-infrastructure/managing-regional-resources-in-console200 HTML552 ms212 kB0 s
/docs/global-infrastructure/inbound-processing-region-api-sipdomain200 HTML490 ms339 kB0 s
/docs/global-infrastructure/inbound-processing-region-api-phone-number200 HTML1.1 s 341 kB0 s
/docs/global-infrastructure/conversations-api-with-twilio-regions200 HTML830 ms420 kB0 s
/docs/global-infrastructure/inbound-processing-console200 HTML699 ms225 kB0 s
/docs/verify/using-verify-silent-network-auth-with-twilio-regions200 HTML851 ms298 kB0 s
/docs/global-infrastructure/edge-locations200 HTML491 ms200 kB0 s
/docs/global-infrastructure/create-an-outbound-call-vi…in-a-non-us-twilio-region200 HTML112 ms313 kB0 s
/docs/global-infrastructure/regional-sip-domains200 HTML623 ms205 kB0 s
/docs/global-infrastructure/regional-support-functions-assets200 HTML949 ms354 kB0 s
/docs/global-infrastructure/migrating-your-application-to-a-new-region200 HTML650 ms306 kB0 s
/docs/global-infrastructure/regional-product-and-feature-availability200 HTML498 ms214 kB0 s
/docs/global-infrastructure/inbound-call-processing200 HTML128 ms153 kB0 s
/docs/global-infrastructure/regional-sip-trunks200 HTML478 ms188 kB0 s
/docs/global-infrastructure/use-the-voice-ios-sdk-with-a-non-us-twilio-region200 HTML731 ms237 kB0 s
/docs/global-infrastructure/use-the-programmable-voice…th-a-non-us-twilio-region200 HTML547 ms254 kB0 s
/docs/global-infrastructure/understanding-edge-locations200 HTML468 ms246 kB0 s
/docs/global-infrastructure/using-the-twilio-rest-api-in-a-non-us-region200 HTML580 ms225 kB0 s
/docs/global-infrastructure/inbound-processing-api200 HTML520 ms218 kB0 s
/docs/global-infrastructure/use-the-voice-android-sdk-…th-a-non-us-twilio-region200 HTML466 ms237 kB0 s
/docs/global-infrastructure/inbound-processing-region-api-trunk200 HTML734 ms340 kB0 s
/docs/glossary/what-is-a-network-edge200 HTML588 ms149 kB0 s
/docs/lookup/v2-api200 HTML86 ms 599 kB0 s
/docs/global-infrastructure/understanding-twilio-regions200 HTML697 ms293 kB0 s
/docs/voice/twilio-voice-failover-best-practices200 HTML1.1 s 531 kB0 s
/docs/global-infrastructure/manage-regional-api-credentials200 HTML573 ms249 kB0 s
/docs/lookup/magic-numbers-for-lookup200 HTML556 ms151 kB0 s
/docs/voice/brand-your-calls-using-cnam200 HTML95 ms 1 MB0 s
/docs/voice/api200 HTML90 ms 400 kB0 s
/docs/lookup/lookup-sim-swap200 HTML728 ms275 kB0 s
/docs/lookup/v1-api200 HTML891 ms650 kB0 s
/docs/voice/voice-insights200 HTML559 ms233 kB0 s
/docs/sip-trunking/pricing-trunking-resource200 HTML678 ms643 kB0 s
/docs/sip-trunking/risks-associated-with-using-symmetric-rtp200 HTML549 ms192 kB0 s
/docs/sip-trunking/sample-configuration200 HTML646 ms481 kB0 s
/docs/sip-trunking/solution-blueprints200 HTML634 ms224 kB0 s
/docs/sip-trunking/configure-with-interconnect200 HTML614 ms253 kB0 s
/docs/voice/twiml200 HTML140 ms588 kB0 s
/docs/sip-trunking/sip-header-manipulation200 HTML506 ms343 kB0 s
/docs/sip-trunking/voice-dialing-geographic-permissions200 HTML151 ms266 kB0 s
/docs/sip-trunking/ip-addresses200 HTML119 ms271 kB0 s
/docs/sip-trunking/call-transfer200 HTML740 ms232 kB0 s
/docs/sip-trunking/scale-and-limits200 HTML81 ms 161 kB0 s
/docs/sip-trunking/extended-call-duration200 HTML579 ms141 kB0 s
/docs/sip-trunking/codecs200 HTML77 ms 217 kB0 s
/docs/voice/trusted-calling-with-shakenstir200 HTML843 ms599 kB0 s
/docs/sip-trunking/trunk-verification200 HTML588 ms217 kB0 s
/docs/sip-trunking/emergency-calling200 HTML108 ms223 kB0 s
/docs/sip-trunking/sending-sip-to-twilio-best-practices200 HTML592 ms198 kB0 s
/docs/sip-trunking/api200 HTML91 ms 236 kB0 s
/docs/sip-trunking/troubleshooting200 HTML971 ms432 kB0 s
/docs/phone-numbers/pricing200 HTML84 ms 398 kB0 s
/docs/phone-numbers/global-catalog200 HTML564 ms157 kB0 s
/docs/phone-numbers/hosted-numbers200 HTML89 ms 390 kB0 s
/docs/sip-trunking/cps-trunk-termination200 HTML905 ms225 kB0 s
/docs/phone-numbers/default-sender-id200 HTML849 ms218 kB0 s
/docs/phone-numbers/best-practices200 HTML915 ms247 kB0 s
/docs/phone-numbers/api200 HTML503 ms142 kB0 s
/docs/trust-hub/trusthub-rest-api200 HTML556 ms372 kB0 s
/docs/voice/branded-calling200 HTML495 ms306 kB0 s
/docs/voice/spam-monitoring-with-voiceintegrity200 HTML490 ms306 kB0 s
/docs/interconnect/glossary200 HTML516 ms155 kB0 s
/docs/phone-numbers/port-in200 HTML1.7 s 264 kB0s (no-store)
/docs/interconnect/virtual-private-network200 HTML634 ms226 kB0 s
/docs/interconnect/third-party-exchange200 HTML112 ms181 kB0 s
/docs/interconnect/configure-your-application200 HTML598 ms153 kB0 s
/docs/phone-numbers/document-apis200 HTML1.7 s 242 kB0s (no-store)
/docs/interconnect/faq200 HTML521 ms178 kB0 s
/docs/interconnect/crossconnect200 HTML537 ms221 kB0 s
/docs/interconnect/setup-best-practices200 HTML612 ms140 kB0 s
/docs/verify/sna-testing-guide200 HTML759 ms425 kB0 s
/docs/verify/supported-languages200 HTML763 ms506 kB0 s
/docs/verify/default-phone-verification-languages200 HTML750 ms220 kB0 s
/docs/verify/verify-silent-network-auth-headspin-testing-guide200 HTML1.2 s 210 kB0 s
/docs/verify/totp200 HTML1.1 s 225 kB0 s
/docs/verify/push200 HTML568 ms231 kB0 s
/docs/verify/app-verification200 HTML97 ms 427 kB0 s
/docs/verify/rcs200 HTML757 ms231 kB0 s
/docs/verify/fallback-scenarios200 HTML739 ms232 kB0 s
/docs/verify/automatic-channel-selection200 HTML1.2 s 197 kB0 s
/docs/verify/best-practices-for-verify-sna-error-handling200 HTML626 ms220 kB0 s
/docs/verify/viewing-logs-with-twilio-console200 HTML612 ms227 kB0 s
/docs/verify/consent-opt-in200 HTML78 ms 206 kB0 s
/docs/verify/verification-templates200 HTML584 ms440 kB0 s
/docs/verify/verifying-transactions-psd2200 HTML733 ms538 kB0 s
/docs/verify/preventing-toll-fraud200 HTML632 ms335 kB0 s
/docs/verify/developer-best-practices200 HTML103 ms466 kB0 s
/docs/verify/verify-countries-and-regions-deliverability200 HTML84 ms 218 kB0 s
/docs/verify/sna200 HTML788 ms332 kB0 s
/docs/verify/sms200 HTML123 ms277 kB0 s
/docs/verify/verify-events-webhook-onboarding-guide200 HTML716 ms457 kB0 s
/docs/verify/verify-events200 HTML765 ms489 kB0 s
/docs/verify/verify-sna-live-test-number200 HTML546 ms213 kB0 s
/docs/voice/media-streams200 HTML100 ms326 kB0 s
/docs/voice/whatsapp-business-calling200 HTML612 ms664 kB0 s
/docs/voice/virtual-agent200 HTML654 ms252 kB0 s
/docs/verify/authentication-channels200 HTML1.1 s 726 kB0 s
/docs/voice/interactive-voice-response200 HTML509 ms304 kB0 s
/docs/conversational-intelligence/conversation-relay-integration200 HTML114 ms520 kB0 s
/docs/voice/conference200 HTML646 ms288 kB0 s
/docs/voice/why-doesnt-my-invoice-match-what-i-pull-from-the-call-logs200 HTML581 ms239 kB0 s
/docs/voice/programmable-voice-limits404 HTML440 ms111 kB0 s
/docs/voice/pci-workflows200 HTML578 ms242 kB0 s
/docs/voice/troubleshooting200 HTML580 ms413 kB0 s
/docs/voice/sdks200 HTML88 ms 419 kB0 s
/docs/voice/sip200 HTML639 ms269 kB0 s
/docs/glossary/what-sms-character-limit200 HTML103 ms179 kB0 s
/docs/conversational-intelligence/api200 HTML684 ms190 kB0 s
/docs/voice/answering-machine-detection-faq-best-practices200 HTML620 ms417 kB0 s
/docs/voice/how-share-information-between-your-applications200 HTML872 ms630 kB0 s
/docs/glossary/what-a2p-sms-application-person-messaging200 HTML613 ms134 kB0 s
/docs/glossary/what-is-a-cloud-contact-center200 HTML562 ms175 kB0 s
/docs/glossary/what-is-call-attribution200 HTML706 ms157 kB0 s
/docs/glossary/what-is-a-csat-score200 HTML575 ms156 kB0 s
/docs/glossary/what-e164200 HTML81 ms 153 kB0 s
/docs/glossary/what-is-an-api200 HTML588 ms210 kB0 s
/docs/glossary/what-is-ivr200 HTML154 ms169 kB0 s
/docs/glossary/what-is-artificial-intelligence200 HTML605 ms170 kB0 s
/docs/glossary/sip-invites200 HTML88 ms 438 kB0 s
/docs/glossary/call-whisper200 HTML711 ms128 kB0 s
/docs/glossary/what-are-masked-phone-numbers200 HTML639 ms142 kB0 s
/docs/glossary/sim200 HTML804 ms98 kB0 s
/docs/glossary/what-is-network-address-translation-nat200 HTML646 ms159 kB0 s
/docs/glossary/what-is-an-authentication-token200 HTML570 ms119 kB0 s
/docs/glossary/what-is-sms-delivery-deliverability200 HTML804 ms166 kB0 s
/docs/glossary/what-is-jitter200 HTML644 ms189 kB0 s
/docs/glossary/what-is-an-on-premise-contact-center200 HTML498 ms190 kB0 s
/docs/glossary/what-is-dtmf200 HTML456 ms170 kB0 s
/docs/glossary/what-area-code-overlay200 HTML495 ms129 kB0 s
/docs/glossary/what-is-transport-layer-security-tls200 HTML629 ms198 kB0 s
/docs/glossary/what-is-sentiment-analysis200 HTML689 ms165 kB0 s
/docs/glossary/what-is-csharp200 HTML539 ms171 kB0 s
/docs/glossary/what-is-webrtc200 HTML676 ms101 kB0 s
/docs/glossary/what-is-a-webhook200 HTML84 ms 133 kB0 s
/docs/glossary/what-is-packet-loss200 HTML575 ms163 kB0 s
/docs/glossary/what-is-a-contact-center200 HTML550 ms166 kB0 s
/docs/glossary/what-is-call-transcription200 HTML614 ms174 kB0 s
/docs/glossary/what-is-a-call-center200 HTML576 ms176 kB0 s
/docs/glossary/what-are-arrival-alerts200 HTML546 ms105 kB0 s
/docs/glossary/what-is-customer-relationship-management200 HTML635 ms173 kB0 s
/docs/glossary/what-is-a-large-language-model200 HTML622 ms172 kB0 s
/docs/glossary/what-is-twilio-markup-language-twiml200 HTML579 ms175 kB0 s
/docs/glossary/what-is-sip-trunking200 HTML89 ms 169 kB0 s
/docs/glossary/what-is-voice-proxy200 HTML563 ms106 kB0 s
/docs/glossary/what-sms-tracker200 HTML527 ms118 kB0 s
/docs/glossary/what-is-gsm-7-character-encoding200 HTML100 ms188 kB0 s
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/docs/chat/media-support200 HTML515 ms356 kB0 s
/docs/chat/access-token-lifecycle200 HTML500 ms250 kB0 s
/docs/chat/push-notification-configuration200 HTML656 ms351 kB0 s
/docs/chat/best-practices-sdk-clients200 HTML616 ms214 kB0 s
/docs/chat/channels200 HTML626 ms551 kB0 s
/docs/chat/reachability-indicator200 HTML568 ms318 kB0 s
/docs/chat/create-tokens200 HTML540 ms237 kB0 s
/docs/chat/webhook-events200 HTML704 ms816 kB0 s
No rows found, please edit your search term.

Best practices

Found 12 row(s).
Analysis nameOKNoticeWarningCritical
Large inline SVGs (> 5120 B)12490090
DOM depth (> 30)655000
Invalid inline SVGs12499000
Duplicate inline SVGs (> 5 and > 1024 B)12499000
Heading structure12630410
Non-clickable phone numbers1201820
Missing quotes on attributes0010
Title uniqueness (> 10%)644000
Description uniqueness (> 10%)573010
Brotli support006520
WebP support0010
AVIF support0010
No rows found, please edit your search term.

Large inline SVGs

SeverityOccursDetailAffected URLs (max 5)
warning2<svg width="133" height="48" viewBox="0 0 133 48" fill="none" xmlns="http://www.w3.org/2000/svg"> .../en-us/help/sales?adobe_mc_sdid=SDID%3D1…c-channel-selection
warning1<svg height="324" viewBox="0 0 635 554" width="371" xmlns="http://www.w3.org/2000/svg" style="max-height:100%;display:block;margin:0 auto"> .../docs/verify
warning1<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="400" height="310" style="max-height:100%;display:block;margin:0 auto"> .../docs/serverless/twiml-bins
warning1<svg width="400" height="327.77777777777777" viewBox="0, 0, 400,327.77777777777777" xmlns="http://www.w3.org/2000/svg" style="max-height:100%;display:block;margin:0 auto"> .../docs/video
warning1<svg xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2;max-height:100%;display:block;margin:0 auto" viewBox="0 0 380 400"> .../docs/conversations
warning1<svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 190 49" class="customer-logo"> .../en-us/help/sales?adobe_mc_sdid=SDID%3D1…c-channel-selection
warning1<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="400" height="310" viewBox="0 0 975 739" style="max-height:100%;display:block;margin:0 auto"> .../docs/voice
warning1<svg xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2;max-height:100%;display:block;margin:0 auto" viewBox="0 0 400 232"> .../docs/serverless/functions-assets
warning1<svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 167 48" class="customer-logo"> .../en-us/help/sales?adobe_mc_sdid=SDID%3D1…c-channel-selection

Duplicate inline SVGs

No problems found.


Invalid inline SVGs

No problems found.


Missing quotes on attributes

SeverityOccursDetailAffected URLs (max 5)
warning1The attribute 'href' has a value '&quot;https://ec.europa.eu/info/law/law-topic/data-protection/reform/what-does-general-data-protection-regulation-gdpr-govern_en&quot;&gt;&quot;individual,' not enclosed in quotes in tag <meta name="description" *** >/docs/glossary/what-general-data-protection-regulation-gdpr

DOM depth

No problems found.


Heading structure

SeverityOccursDetailAffected URLs (max 5)
warning61Heading structure is skipping levels: found an <h4> after an <h2>.URL 1, URL 2, URL 3, URL 4, URL 5
warning5Heading structure is skipping levels: found an <h3> after an <h1>.URL 1, URL 2, URL 3, URL 4, URL 5
warning1Heading structure is skipping levels: found an <h4> after an <h1>./en-us/help/sales?adobe_mc_sdid=SDID%3D1…c-channel-selection
warning1Heading structure is skipping levels: found an <h5> after an <h2>./docs/sip-trunking

Non-clickable phone numbers

Found 182 row(s).
SeverityOccursDetailAffected URLs (max 5)
warning26+15017122661URL 1, URL 2, URL 3, URL 4, URL 5
warning16+15558675310URL 1, URL 2, URL 3, URL 4, URL 5
warning9+15551234567URL 1, URL 2, URL 3, URL 4, URL 5
warning8+14155238886URL 1, URL 2, URL 3, URL 4, URL 5
warning7+19143188062URL 1, URL 2, URL 3, URL 4, URL 5
warning6+1234567890URL 1, URL 2, URL 3, URL 4, URL 5
warning4+18551234567URL 1, URL 2, URL 3, URL 4
warning4+19143188063URL 1, URL 2, URL 3, URL 4
warning4+141586753093URL 1, URL 2, URL 3, URL 4
warning4+12345678901URL 1, URL 2, URL 3, URL 4
warning4+18001234567URL 1, URL 2, URL 3, URL 4
warning3+15108675310URL 1, URL 2, URL 3
warning3(415) 867-5309URL 1, URL 2, URL 3
warning3+18182008801URL 1, URL 2, URL 3
warning3+14159929960URL 1, URL 2, URL 3
warning3+14155552344URL 1, URL 2, URL 3
warning3(415) 867-5308URL 1, URL 2, URL 3
warning3+15005550006URL 1, URL 2, URL 3
warning3+447772000001URL 1, URL 2, URL 3
warning3+12019235161URL 1, URL 2, URL 3
warning2+55555555URL 1, URL 2
warning2+14155552671URL 1, URL 2
warning2+2134567890URL 1, URL 2
warning2+14155554345URL 1, URL 2
warning2+18005551234URL 1, URL 2
warning2+15552229999URL 1, URL 2
warning2+14155552345URL 1, URL 2
warning2+442071838750URL 1, URL 2
warning2+14155550000URL 1, URL 2
warning2+14158675309URL 1, URL 2
warning2+12349013030URL 1, URL 2
warning2+15559991111URL 1, URL 2
warning2+14152345555URL 1, URL 2
warning2(415) 992-9960URL 1, URL 2
warning1+5571981265131/docs/iam/test-credentials
warning1+12513060906/docs/openapi/using-twilio-postman-collections
warning1+441632960675/docs/messaging/services
warning1+15558675309/docs/taskrouter/handle-assignment-callbacks
warning1+14155552222/docs/glossary/sip-invites
warning1+19892008374/docs/lookup/v1-api
warning1+14153855708/docs/usage/twilios-response
warning1(510) 867-5310/docs/lookup/v1-api
warning1(989) 200-8374/docs/lookup/v1-api
warning1+15005550004/docs/iam/test-credentials
warning1+15305431221/docs/usage/twilios-response
warning1+15005550007/docs/iam/test-credentials
warning1+558551234567/docs/voice/whatsapp-business-calling
warning1+15005550009/docs/iam/test-credentials
warning1+1331481/docs/studio/rest-api
warning1+5511968526123/docs/content/twilio-pay
warning1415-111-5555/docs/proxy/using-the-reserved-numbers-a…directory-scenarios
warning1+19029052032/docs/phone-numbers/hosted-numbers
warning1(231) 685-1234/docs/voice/twiml
warning1+15555551234/docs/content/twilio-call-to-action
warning1+44-1-61-850-8378/docs/sip-trunking/trunk-verification
warning1408-555-3333/docs/glossary/what-sms-tracker
warning1+1558675309/docs/taskrouter/handle-assignment-callbacks
warning1925-555-1111/docs/glossary/what-sms-tracker
warning1+15104563443/docs/usage/twilios-response
warning1+54 223 123-4567/docs/proxy/understanding-phone-number-management
warning1+919999999999/docs/verify/verify-events
warning1415-123-4567/docs/voice/how-share-information-between-your-applications
warning1+14155551212/docs/voice/bring-your-own-carrier-byoc
warning1+12316851234/docs/voice/twiml
warning1+12222222222/docs/voice/trusted-calling-with-shakenstir
warning1+12065551337/docs/comms/getting-started
warning1+1111111111/docs/glossary/what-is-sms-pumping-fraud
warning1+18581234567/docs/content/using-variables-with-content-api
warning1+12223334455/docs/comms/channel-fallback
warning1+18551234568/docs/content/whatsappauthentication
warning1415-555-3434/docs/proxy/understanding-phone-number-management
warning1(510)867-5310/docs/lookup/v1-api
warning1+14151112222/docs/taskrouter/handle-assignment-callbacks
warning1(415)475-8378/docs/sip-trunking/trunk-verification
warning1+12128675309/docs/sip-trunking
warning1+1 209-222-2222/docs/proxy/using-the-reserved-numbers-a…directory-scenarios
warning1+15557122661/docs/messaging
warning1+14153901002/docs/comms/operations-and-message-tracking
warning1+18005550100/docs/whatsapp/key-concepts
warning1+1111111112/docs/glossary/what-is-sms-pumping-fraud
warning1212-555-9999/docs/glossary/what-sms-tracker
warning1+16462476873/docs/verify/authentication-channels
warning1+12125551234/docs/voice/twilio-voice-failover-best-practices
warning1+15555558888/docs/voice/sdks
warning1415-111-1111/docs/proxy/using-the-reserved-numbers-a…directory-scenarios
warning1+15555552222/docs/voice/sdks
warning1555-555-1212/docs/verify/app-verification
warning1+555551234567/docs/voice/whatsapp-business-calling
warning161-850-8378/docs/sip-trunking/trunk-verification
warning1+1 415-111-5555/docs/proxy/using-the-reserved-numbers-a…directory-scenarios
warning1+14477777772/docs/sip-trunking/trunking-3cx-pbx
warning1(808) 925-5327/docs/voice/brand-your-calls-using-cnam
warning1+12421234567/docs/voice/pricing
warning1+15005550008/docs/iam/test-credentials
warning1+18126097345/docs/events/segment-quickstart
warning1+15555555555/docs/voice/trusted-calling-with-shakenstir
warning1+525512345678/docs/proxy/understanding-phone-number-management
warning1+1 415-111-1111/docs/proxy/using-the-reserved-numbers-a…directory-scenarios
warning1+15005550002/docs/iam/test-credentials
warning1+14155551111/docs/glossary/sip-invites
You have reached the limit of 100 rows as a protection against very large output or exhausted memory.
No rows found, please edit your search term.

Title uniqueness

No problems found.


Description uniqueness

No problems found.

Accessibility

Analysis nameOKNoticeWarningCritical
Missing html lang attribute1000
Missing aria labels29070391
Missing roles00130
Missing image alt attributes583000

Valid HTML

No problems found.


Missing image alt attributes

No problems found.


Missing form labels

No problems found.


Missing aria labels

Found 17 row(s).
SeverityOccursDetailAffected URLs (max 5)
critical387<select class="css-*" *** >URL 1, URL 2, URL 3, URL 4, URL 5
warning65277<a class="css-*" *** >URL 1, URL 2, URL 3, URL 4, URL 5
warning15289<button class="css-*" *** >URL 1, URL 2, URL 3, URL 4, URL 5
warning4382<a class="css-*" id="_R_1kql5dlbkm_-***" *** >URL 1, URL 2, URL 3, URL 4, URL 5
warning2657<a ***>URL 1, URL 2, URL 3, URL 4, URL 5
warning634<button class="css-*" id="_R_2kql5dlbkm_-***" *** >URL 1, URL 2, URL 3, URL 4, URL 5
warning634<button class="css-*" id="view-page-markdown" *** >URL 1, URL 2, URL 3, URL 4, URL 5
warning634<button class="css-*" id="copy-page-markdown" *** >URL 1, URL 2, URL 3, URL 4, URL 5
warning634<a class="css-*" id="_R_2kql5dlbkm_-***" *** >URL 1, URL 2, URL 3, URL 4, URL 5
warning302<a class="cmp-* cmp-* paragraph-*" *** >/en-us/help/sales?adobe_mc_sdid=SDID%3D1…c-channel-selection
warning42<button class="cmp-*" *** >/en-us/help/sales?adobe_mc_sdid=SDID%3D1…c-channel-selection
warning10<button class="nav-* navigation-* paragraph-*">/en-us/help/sales?adobe_mc_sdid=SDID%3D1…c-channel-selection
warning6<a class="paragraph-*" *** >/en-us/help/sales?adobe_mc_sdid=SDID%3D1…c-channel-selection
warning2<a class="media-*" *** >/en-us/help/sales?adobe_mc_sdid=SDID%3D1…c-channel-selection
warning1<button class="language-* select-*" id="language-selector-button" *** >/en-us/help/sales?adobe_mc_sdid=SDID%3D1…c-channel-selection
warning1<button class="nav-* navigation-* navigation-*">/en-us/help/sales?adobe_mc_sdid=SDID%3D1…c-channel-selection
warning1<button class="nav-* navigation-*">/en-us/help/sales?adobe_mc_sdid=SDID%3D1…c-channel-selection
No rows found, please edit your search term.

Missing roles

SeverityOccursDetailAffected URLs (max 5)
warning3704<nav class="css-*" *** >URL 1, URL 2, URL 3, URL 4, URL 5
warning651<nav class="css-*" id="twilio-docs-sidebar-nav" *** >URL 1, URL 2, URL 3, URL 4, URL 5
warning651<main class="css-*" *** >URL 1, URL 2, URL 3, URL 4, URL 5
warning651<aside class="css-*" id="_R_19lbkm_" *** >URL 1, URL 2, URL 3, URL 4, URL 5
warning651<footer class="css-*" *** >URL 1, URL 2, URL 3, URL 4, URL 5
warning2<nav class="navigation-*">/en-us/help/sales?adobe_mc_sdid=SDID%3D1…c-channel-selection
warning1<header class="experiencefragment global-*">/en-us/help/sales?adobe_mc_sdid=SDID%3D1…c-channel-selection
warning1<main class="column-* global-* twiliomain-*">/en-us/help/sales?adobe_mc_sdid=SDID%3D1…c-channel-selection
warning1<footer class="experiencefragment global-*">/en-us/help/sales?adobe_mc_sdid=SDID%3D1…c-channel-selection

Missing html lang attribute

No problems found.

Security

Found 12 row(s).
HeaderOKNoticeWarningCriticalRecommendation
Content-Security-Policy000655Content-Security-Policy header is not set. It restricts resources the page can load and prevents XSS attacks.
Access-Control-Allow-Origin006510Access-Control-Allow-Origin is set to '*' which allows any origin to access the resource. This can be a security risk.
X-Frame-Options016540X-Frame-Options header is not set. It prevents clickjacking attacks when set to 'deny' or 'sameorigin.. X-Frame-Options header is set to SAMEORIGIN which allows this origin to embed the resource in a frame.
X-Content-Type-Options106540X-Content-Type-Options header is not set. It stops MIME type sniffing and mitigates content type attacks.
Referrer-Policy006550Referrer-Policy header is not set. It controls referrer header sharing and enhances privacy and security.
Feature-Policy006550Feature-Policy header is not set. It allows enabling/disabling browser APIs and features for security. Not important if Permissions-Policy is set.
Permissions-Policy006550Permissions-Policy header is not set. It allows enabling/disabling browser APIs and features for security.
X-Powered-By0030X-Powered-By header is set to 'Next.js'. It is better not to reveal used technologies.
Server165400Server header is set to 'Vercel'. It is better not to reveal used technologies.. Server header is not set or empty. This is recommended.
Set-Cookie2100
Strict-Transport-Security655000
X-XSS-Protection655000
No rows found, please edit your search term.

Security headers

Found 12 row(s).
SeverityOccursDetailAffected URLs (max 5)
critical655Content-Security-Policy header is not set. It restricts resources the page can load and prevents XSS attacks.URL 1, URL 2, URL 3, URL 4, URL 5
warning655Feature-Policy header is not set. It allows enabling/disabling browser APIs and features for security. Not important if Permissions-Policy is set.URL 1, URL 2, URL 3, URL 4, URL 5
warning655Permissions-Policy header is not set. It allows enabling/disabling browser APIs and features for security.URL 1, URL 2, URL 3, URL 4, URL 5
warning655Referrer-Policy header is not set. It controls referrer header sharing and enhances privacy and security.URL 1, URL 2, URL 3, URL 4, URL 5
warning654X-Frame-Options header is not set. It prevents clickjacking attacks when set to 'deny' or 'sameorigin.URL 1, URL 2, URL 3, URL 4, URL 5
warning654X-Content-Type-Options header is not set. It stops MIME type sniffing and mitigates content type attacks.URL 1, URL 2, URL 3, URL 4, URL 5
warning651Access-Control-Allow-Origin is set to '*' which allows any origin to access the resource. This can be a security risk.URL 1, URL 2, URL 3, URL 4, URL 5
warning3X-Powered-By header is set to 'Next.js'. It is better not to reveal used technologies.URL 1, URL 2, URL 3
notice654Server header is set to 'Vercel'. It is better not to reveal used technologies.URL 1, URL 2, URL 3, URL 4, URL 5
notice1X-Frame-Options header is set to SAMEORIGIN which allows this origin to embed the resource in a frame./en-us/help/sales?adobe_mc_sdid=SDID%3D1…c-channel-selection
notice1Server header is not set or empty. This is recommended./en-us/help/sales?adobe_mc_sdid=SDID%3D1…c-channel-selection
notice1Set-Cookie header for 'affinity' does not have 'SameSite' flag. Consider using 'SameSite=Strict' or 'SameSite=Lax'./en-us/help/sales?adobe_mc_sdid=SDID%3D1…c-channel-selection
No rows found, please edit your search term.

TOP non-unique titles

Count 🔽Title
2Versioning and Support Lifecycle | Twilio
2Phone Numbers | Twilio
2WhatsApp Business Platform with Twilio | Twilio
2Typing Indicator | Twilio
2Error Handling and Diagnostics | Twilio
2Reachability Indicator | Twilio
2Glossary | Twilio
2Get Started with Flex Conversations | Twilio

TOP non-unique descriptions

Count 🔽Description
75
2Versioning and Support Lifecycle
2Learn about integrating TaskRouter into your browser-based applications using TaskRouter Javascript SDK v2.
2Get started with Flex Conversations, which uses next-generation architecture for async channel capabilities in Flex.
2Integrate WhatsApp messaging into your business with Twilio APIs.

SEO metadata

Found 200 row(s).
URL 🔼IndexingTitleH1DescriptionKeywords
/docsAllowedDocs: API Reference, Tutorials, and Integration | TwilioTwilio DocsReference documentation for all Twilio products. Code snippets, tutorials, and sample apps for common use cases and communications solutions.
/docs/api/errorsAllowedError and Warning Dictionary | TwilioError and Warning DictionaryExplore the full list of all possible Twilio REST API error codes.
/docs/authyDENY (meta)Authy: 2FA and Passwordless Login | TwilioAuthy: 2FA and Passwordless LoginEasily add two-factor authentication and passwordless logins via API or with our SDKs. Protect logins and step-up transactions with SMS, Voice, PushAuthentications, and TOTP through a simple API. Reduce fraud and increase user trust - follow these guides, reference docs, and tutorials.
/docs/authy/apiDENY (meta)Authy API | TwilioAuthy APITwilio Authy Two-Factor Authentication API Overview, with authentication, endpoint and formatting details. Includes links to SDKs.
/docs/authy/emailDENY (meta)Send Email Verifications with Authy and Twilio SendGrid | TwilioSend Email Verifications with Authy and Twilio SendGridLearn how to send email verifications with Authy and Twilio SendGrid with this step-by-step tutorial
/docs/authy/export-api-for-authy-user-phone-numbersAllowedExport API for Authy User Phone Numbers | TwilioExport API for Authy User Phone NumbersLearn how to export user phone numbers for migrating from the Twilio Authy API to Twilio Verify API.
/docs/authy/export-totp-secret-seed-for-migrating-to-verify-totpAllowedExport TOTP Secret Seed for Migrating to Verify TOTP | TwilioExport TOTP Secret Seed for Migrating to Verify TOTPLearn how export the TOTP secret seed of a user for migrating from Twilio Authy Google Auth TOTP to Twilio Verify TOTP.
/docs/authy/obtain-your-app-idDENY (meta)Obtaining your Authy APP_ID | TwilioObtaining your Authy APP_IDLean how to obtain your Twilio Authy APP_ID property from the Twilio Console in this step-by-step guide.
/docs/authy/psd2-compliant-authentication-authyDENY (meta)PSD2 Compliant Authentication with Authy | TwilioPSD2 Compliant Authentication with AuthyLearn how to implement a PSD2 compliant authentication solution using the Twilio Authy API.
/docs/authy/return-and-error-codesDENY (meta)Authy Return and Error Codes | TwilioAuthy Return and Error CodesFind a list of the most common HTTP responses and error codes returned by the Authy API.
/docs/authy/validationDENY (meta)Validating Twilio Authy Callbacks | TwilioValidating Twilio Authy CallbacksLearn how to validate the authenticity of a Twilio Authy callback in this guide.
/docs/chatDENY (meta)Programmable Chat | TwilioProgrammable ChatTwilio Programmable Chat API allows you to embed chat functionality in any of your apps with SDKs for iOS (Swift and Objective-C), Android (Java), and web (JavaScript).
/docs/chat/access-token-lifecycleDENY (meta)Access Token Lifecycle | TwilioAccess Token Lifecycle
/docs/chat/best-practices-sdk-clientsDENY (meta)Best practices using Chat SDK | TwilioBest practices using Chat SDK
/docs/chat/channelsDENY (meta)Channels and Messages | TwilioChannels and Messages
/docs/chat/chat-limitsDENY (meta)Chat Limits | TwilioChat Limits
/docs/chat/consumption-horizonDENY (meta)Message Consumption Horizon and Read Status | TwilioMessage Consumption Horizon and Read Status
/docs/chat/create-tokensDENY (meta)Create Access Tokens for Programmable Chat | TwilioCreate Access Tokens for Programmable Chat
/docs/chat/error-handling-and-diagnosticsDENY (meta)Error Handling and Diagnostics | TwilioError Handling and Diagnostics
/docs/chat/extra-debugging-information-ios-sdksDENY (meta)Extra debugging information for iOS SDKs | TwilioExtra debugging information for iOS SDKs
/docs/chat/fundamentalsDENY (meta)Chat Fundamentals | TwilioChat Fundamentals
/docs/chat/identityDENY (meta)User Identity & Access Tokens for Programmable Chat | TwilioUser Identity & Access Tokens for Programmable Chat
/docs/chat/initializing-sdk-clientsDENY (meta)Initializing SDK Clients | TwilioInitializing SDK Clients
/docs/chat/media-supportDENY (meta)Media Support | TwilioMedia Support
/docs/chat/permissionsDENY (meta)Roles and Permissions | TwilioRoles and Permissions
/docs/chat/push-notification-configurationDENY (meta)Push Notification Configuration for Programmable Chat | TwilioPush Notification Configuration for Programmable Chat
/docs/chat/reachability-indicatorDENY (meta)Reachability Indicator | TwilioReachability Indicator
/docs/chat/restDENY (meta)Programmable Chat REST API | TwilioProgrammable Chat REST API
/docs/chat/result-pagingDENY (meta)Result Paging in Chat Client SDKs | TwilioResult Paging in Chat Client SDKs
/docs/chat/sdk-download-installDENY (meta)Installing the Chat Client SDKs | TwilioInstalling the Chat Client SDKs
/docs/chat/secure-and-scale-programmable-chat-applicationsDENY (meta)Secure and Scale Programmable Chat Applications | TwilioSecure and Scale Programmable Chat ApplicationsLearn how to better secure and scale your Twilio Chat applications in this best practices guide, including how to use API keys and access tokens to authenticate your app.
/docs/chat/tutorialsDENY (meta)Programmable Chat Tutorials | TwilioProgrammable Chat Tutorials
/docs/chat/typing-indicatorDENY (meta)Typing Indicator | TwilioTyping Indicator
/docs/chat/webhook-eventsDENY (meta)Webhook Events | TwilioWebhook Events
/docs/commsAllowedTwilio Communications API | TwilioTwilio Communications APILearn how to use Twilio's Communications API with this comprehensive guide.
/docs/comms/channel-fallbackAllowedChannel Fallback | TwilioChannel FallbackLearn how to configure channel fallback for reliable message delivery using Twilio's Communications API.
/docs/comms/eventsAllowedEvents | TwilioEventsLearn about Twilio Communications API event types, schemas, and how to subscribe to real-time notifications for message delivery, failures, and more.
/docs/comms/getting-startedAllowedGetting started with the Twilio Communications API | TwilioGetting started with the Twilio Communications APIGet started with Twilio's Communications API using this quickstart guide.
/docs/comms/operations-and-message-trackingAllowedOperations and Message Tracking | TwilioOperations and Message TrackingLearn how to track your Communications API requests and messages using operation_id and message_id.
/docs/comms/personalizationAllowedPersonalization | TwilioPersonalizationLearn how to personalize messages using Twilio's Communications API.
/docs/comms/poolingAllowedPooling | TwilioPoolingLearn how to scale messaging campaigns and improve delivery reliability using sender pooling in Twilio's Communications API.
/docs/comms/rich-contentAllowedRich Content | TwilioRich ContentLearn how to manage and send rich content using Twilio's Communications API.
/docs/comms/schedulingAllowedScheduling messages | TwilioScheduling messagesLearn how to schedule bulk messages for future delivery using the Twilio Communications API.
/docs/comms/sender-poolsAllowedSender Pools | TwilioSender PoolsLearn how to manage sender resources with Sender Pools in Twilio Communications API.
/docs/comms/troubleshootingAllowedTroubleshooting | TwilioTroubleshootingLearn how to troubleshoot common issues with the Twilio Communications API. Find information on errors, debugging, and more.
/docs/contentAllowedTwilio Content Template Builder | TwilioTwilio Content Template BuilderCreate and send omnichannel rich content templates across any Twilio-supported channel. The Content Template Builder provides both a no-code Console UI and an API for programmatic creation and management.
/docs/content/carouselAllowedtwilio/carousel | Twiliotwilio / carouselDrive interaction with Twilio/carousel, a versatile tool to display your services or products in a visually engaging carousel format. Incorporate media, text, and buttons in each card to enhance user experience on WhatsApp and RCS.
/docs/content/content-api-postman-collectionAllowedPostman Collection | TwilioPostman Collection
/docs/content/content-api-resourcesAllowedContent API public endpoints | TwilioContent API public endpointsLearn how to create, retrieve, submit for approval, and delete templates by using the Twilio Content API.
/docs/content/content-types-overviewAllowedContent Types Overview | TwilioContent Types Overview
/docs/content/create-and-send-your-first-content-api-templateAllowedContent API Quickstart | TwilioContent API Quickstart
/docs/content/create-templates-with-the-content-template-builderAllowedCreate templates with the Content Template Builder in Console | TwilioCreate templates with the Content Template Builder in ConsoleLearn how to create and manage templates across channels such as WhatsApp, RCS, Facebook Messenger, MMS, and SMS by using the Content Template Builder in Twilio Console.
/docs/content/eligibility-badge-legendAllowedEligibility Badge Legend | TwilioEligibility Badge Legend
/docs/content/faqs-and-troubleshootingAllowedFAQs and Troubleshooting | TwilioFAQs and Troubleshooting
/docs/content/flowsAllowedtwilio/flows | Twiliotwilio / flowsCollect multiple pieces of customer input by using Twilio Flows.
/docs/content/manage-your-templates-with-the-content-template-builderAllowedManage your Templates with the Content Template Builder | TwilioManage your Templates with the Content Template BuilderLearn how to manage your Templates using the Content Template Builder in the Twilio Console, including searching, filtering, viewing details, and submitting Templates for WhatsApp approval.
/docs/content/overviewAllowedContent Templates overview | TwilioContent Templates overviewLearn about the Content Template Builder and Content API to create and manage templated messages and rich content across multiple communication channels.
/docs/content/send-templates-created-with-the-content-template-builderAllowedSend templates created with the Content Template Builder | TwilioSend templates created with the Content Template BuilderLearn how to send messages using templates created with the Content Template Builder in Twilio's Messaging Service.
/docs/content/session-definitionsAllowedSession Definitions | TwilioSession DefinitionsUnderstand user-initiated and business-initiated WhatsApp sessions, approval needs, and how to use Twilio APIs for seamless messaging.
/docs/content/twilio-call-to-actionAllowedtwilio/call-to-action | Twiliotwilio/call-to-action
/docs/content/twilio-catalogAllowedtwilio/catalog | Twiliotwilio / catalog
/docs/content/twilio-locationAllowedtwilio/location | Twiliotwilio / locationLearn how to use the `twilio/location` type to send location pins and optional labels in your messages.
/docs/content/twilio-mediaAllowedtwilio/media | Twiliotwilio / media
/docs/content/twilio-payAllowedtwilio/pay | Twiliotwilio / payComplete financial transactions all in app with twiliio / pay
/docs/content/twilio-quick-replyAllowedtwilio/quick-reply | Twiliotwilio/quick-replySend interactive messages with up to ten quick-reply buttons over WhatsApp or Facebook Messenger by using the twilio/quick-reply content type.
/docs/content/twilio-textAllowedtwilio/text | Twiliotwilio / textLearn about the `twilio/text` content type for plain text-based content and how to use it with content templates, variables, and supported channels.
/docs/content/twiliocardAllowedtwilio/card | Twiliotwilio / cardLearn how to define and send a twilio/card content template, including required fields, supported channels, limitations, and data parameters.
/docs/content/twiliolist-pickerAllowedtwilio/list-picker | Twiliotwilio/list-picker
/docs/content/using-content-templates-with-studioAllowedUsing Content Templates with Studio | TwilioUsing Content Templates with Studio
/docs/content/using-facebook-messenger-with-content-editorAllowedUsing Facebook Messenger with Content Templates | TwilioUsing Facebook Messenger with Content Templates
/docs/content/using-messaging-services-with-content-templatesAllowedUsing Messaging Services with Content Template Builder | TwilioUsing Messaging Services with Content Template Builder
/docs/content/using-variables-with-content-apiAllowedUsing Variables with Content Templates | TwilioUsing Variables with Content Templates
/docs/content/whatsapp-flowsAllowedwhatsapp/flows | Twiliowhatsapp / flowsCollect customer input with whatsapp / flows by sending native WhatsApp Flows through Twilio.
/docs/content/whatsappauthenticationAllowedwhatsapp/authentication | Twiliowhatsapp / authenticationDeliver verified one-time passwords on WhatsApp with ease using pre-approved templates. Ensure security and compliance with WhatsApp guidelines.
/docs/content/whatsappcardAllowedwhatsapp/card | Twiliowhatsapp / cardLearn how to create and approve WhatsApp card templates with media and variables. Ensure compliance with WhatsApp's guidelines for seamless messaging.
/docs/conversational-intelligenceAllowedConversational Intelligence | TwilioConversational IntelligenceConversational Intelligence turns the content of your voice calls and messages into structured information to help you enrich customer profiles, optimize lead generation campaigns, address compliance issues, and assess agent performance across every conversation.
/docs/conversational-intelligence/ai-nutrition-fact-labelsAllowedAI Nutrition Fact Labels | TwilioAI Nutrition Fact LabelsView AI Nutrition Fact Labels for the Twilio Conversational Intelligence AI Base Models.
/docs/conversational-intelligence/apiAllowedConversational Intelligence API Overview | TwilioConversational Intelligence API OverviewLearn how to use the Twilio Conversational Intelligence API to analyze and extract actionable insights from conversations using AI and machine learning.
/docs/conversational-intelligence/conversation-relay-integrationAllowedConversationRelay integration for AI agent observability | TwilioConversationRelay integration for AI agent observabilityBuilt-in AI agent observability with AI-powered language analysis
/docs/conversational-intelligence/customizeAllowedCustomize Your Conversational Intelligence Configuration | TwilioCustomize Your Conversational Intelligence ConfigurationLearn more advanced concepts and implementations for Conversational Intelligence, including using transcript sources outside of Twilio.
/docs/conversational-intelligence/encrypting-transcripts-and-operator-resultsAllowedEncrypting transcripts and operator results | TwilioEncrypting transcripts and operator resultsEncrypt Conversational Intelligence transcripts and language operators
/docs/conversational-intelligence/generative-custom-operatorsAllowedGenerative Custom Operators | TwilioGenerative Custom OperatorsLLM-backed Language Operators provide flexible and powerful conversational analysis supporting a wide range of sophisticated natural language understanding use cases.
/docs/conversational-intelligence/language-operatorsAllowedLanguage Operators | TwilioLanguage OperatorsDiscover AI-powered Language Operators to analyze conversations and gain valuable insights. Learn about Pre-built and Custom Operators.
/docs/conversational-intelligence/onboardingAllowedConversational Intelligence onboarding guide | TwilioConversational Intelligence onboarding guideLearn the basic concepts and how to configure Conversational Intelligence for AI insights from conversations. Set up via API or Twilio Console for seamless integration.
/docs/conversational-intelligence/pre-built-operatorsAllowedPre-built Language Operators | TwilioPre-built Language OperatorsExplore Pre-built Language Operators for Twilio Conversational Intelligence, designed to classify, summarize, and extract key insights from conversation transcripts.
/docs/conversationsAllowedTwilio Conversations | TwilioTwilio Conversations
/docs/conversations/a2p-10dlc-conversationsAllowedA2P 10DLC Registration in Conversations | TwilioA2P 10DLC Registration in ConversationsGuide to navigating the A2P 10DLC landscape, as it pertains to Twilio Conversations. When you register for A2P 10DLC, your Conversations benefit from increased throughput and deliverability.
/docs/conversations/apiAllowedThe Conversations API Overview | TwilioThe Conversations API OverviewIntroduction to the Conversations API, which you can use to create conversational messaging across multiple channels: Chat, WhatsApp, and SMS, and more.
/docs/conversations/attributesAllowedConversations Attributes | TwilioConversations AttributesLearn about setting and modifying Conversations Attributes. The attributes property unlocks the potential to add additional context about specific objects.
/docs/conversations/best-practices-sdk-clientsAllowedBest Practices using the Conversations SDK | TwilioBest Practices using the Conversations SDKThe best practices for using the SDKs for Twilio Conversations: SDK lifecycle, push registration, JWE/JWT tokens, mobile- and JS-specific SDK behavior.
/docs/conversations/connect-to-dialogflowAllowedUsing Google Dialogflow CX with Conversations | TwilioUsing Google Dialogflow CX with ConversationsLearn how to integrate a Google Dialogflow CX virtual aget with Conversations to create automated chatbots.
/docs/conversations/connect-to-studioAllowedConnecting Twilio Studio to Conversations | TwilioConnecting Twilio Studio to ConversationsGuide showing how to attach a Studio Flow to a Conversation using the API.
/docs/conversations/conversations-limitsAllowedConversations Limits | TwilioConversations LimitsLimits for Twilio Conversations, including Message length, number of Participants, Media types, actions per second, and request and connection limits.
/docs/conversations/conversations-webhooksAllowedConversations Webhooks | TwilioConversations WebhooksMonitor and intercept user actions with webhooks that fire in Twilio Conversations.
/docs/conversations/create-tokensAllowedCreate Access Tokens for Conversations | TwilioCreate Access Tokens for ConversationsHow to create Access Tokens for multichannel chats with Twilio Conversations. Access tokens are the credentials for the JavaScript, iOS, and Android SDKs.
/docs/conversations/delivery-receiptsAllowedDelivery Receipts in Conversations | TwilioDelivery Receipts in ConversationsLearn how to track the delivery status of messages you send with Twilio Conversations between SMS and OTT Channels like WhatsApp.
/docs/conversations/delivery-receipts-overviewAllowedDelivery Receipts Overview | TwilioDelivery Receipts Overview
/docs/conversations/error-handling-diagnosticsAllowedError Handling and Diagnostics | TwilioError Handling and DiagnosticsError handling and diagnostics recommendations for working with Twilio Conversations SDKs.
/docs/conversations/event-handlingAllowedEvent Handling | TwilioEvent HandlingLearn about Event handling, which objects emit Events, and Event best practices in this guide.
/docs/conversations/facebook-messengerAllowedUsing Facebook Messenger with Twilio Conversations | TwilioUsing Facebook Messenger with Twilio ConversationsLearn how to set up the Facebook Messenger channel in your Twilio account and how to automatically create new Conversations when someone messages your Facebook page.
/docs/conversations/fundamentalsAllowedConversations Fundamentals | TwilioConversations FundamentalsLearn the fundamentals for building multichannel messaging with Twilio Conversations. Connect SMS, MMS, WhatsApp, and chat into a single conversational experience.
/docs/conversations/group-textingAllowedGroup Texting in Conversations | TwilioGroup Texting in ConversationsCreate group conversations with Twilio Conversations. Send messages between SMS, WhatsApp, and Chat users, including text and other media messages.
/docs/conversations/identityAllowedUser Identity & Access Tokens for Conversations | TwilioUser Identity & Access Tokens for ConversationsHow to create, grant, and manage User Identities with Twilio Conversations. What constitutes an active user and how to be efficient with identities.
/docs/conversations/inbound-autocreationAllowedInbound Message Handling & Autocreation | TwilioInbound Message Handling & AutocreationLearn how Twilio Conversations handles inbound messages and how to configure autocreation. Build two-way messaging for chat, SMS, and WhatsApp experiences.
/docs/conversations/initializing-conversations-sdk-clientsAllowedInitializing Conversations SDK Clients | TwilioInitializing Conversations SDK ClientsBuild chat and multichannel interactions with Twilio Conversations. Get started with the SDK Clients for JavaScript, and mobile (Android and iOS).
/docs/conversations/media-support-conversationsAllowedMedia Support in Conversations | TwilioMedia Support in ConversationsFind sample code that shows you how to send and display photos and videos in your Conversations applications using the client-side SDK of your choice.
/docs/conversations/migrating-chat-conversationsAllowedMigrating to Conversations from Programmable Chat | TwilioMigrating to Conversations from Programmable ChatMigrate from Twilio Programmable Chat to Conversations to build chats for web and mobile, plus cross-channel messaging. Learn more about making the switch.
/docs/conversations/modifying-objectsAllowedModifying a Conversation, Message, or Participant | TwilioModifying a Conversation, Message, or Participant
/docs/conversations/overviewAllowedTwilio Conversations Overview | TwilioTwilio Conversations OverviewKey concepts of the Twilio Conversations omni-channel messaging across SMS, WhatsApp, and chat. Connect users to conversations to build engaging experiences.
/docs/conversations/push-notification-configurationAllowedPush Notification Configuration for Conversations | TwilioPush Notification Configuration for ConversationsReference documentation for using push notifications with Conversations. Includes push notification types, available templates, and code that shows how to enable and configure message push notifications.
/docs/conversations/quickstartAllowedConversations API Quickstart | TwilioConversations API QuickstartGet up and running with the Twilio Conversations Quickstart: learn how to build persistent conversations across SMS and chat.
/docs/conversations/reachabilityAllowedReachability Indicator | TwilioReachability IndicatorThe Reachability Indicator displays a user's status to other users. Learn how to enable the indicator and how to use it with the REST API and client SDKs.
/docs/conversations/read-horizonAllowedRead Horizon and Read Status in Conversations | TwilioRead Horizon and Read Status in ConversationsImplement the Read Horizon to show how far a user has read in a Twilio Conversation. Build rich chat experiences across multiple channels on mobile and in the browser.
/docs/conversations/read-horizon-overviewAllowedRead Horizon and Read Status Overview | TwilioRead Horizon and Read Status Overview
/docs/conversations/sdk-download-installAllowedTwilio Conversations Client SDKs | TwilioTwilio Conversations Client SDKsInformation about the client-side SDKs for the Conversations API, including download instructions for use in JavaScript, Android, and iOS applications.
/docs/conversations/sdk-overviewAllowedSDK Overview | TwilioSDK OverviewIn this overview, learn how to configure your Twilio Conversations SDK client.
/docs/conversations/send-rich-content-messages-with-conversationsAllowedSend Rich Content Messages with Conversations | TwilioSend Rich Content Messages with ConversationsLearn how to send messages with additional visual or interactive elements to WhatsApp using Conversations and the Twilio Content API and Content Editor.
/docs/conversations/sending-messages-and-mediaAllowedSending Messages and Media | TwilioSending Messages and MediaUsing the Twilio Conversations SDK, you can craft messages with text and/or media attachments and send them to other participants in your Conversation.
/docs/conversations/states-timersAllowedStates and Timers in Conversations | TwilioStates and Timers in ConversationsTwilio Conversations States and Timers help automatically manage the lifecycle of your application's conversations.
/docs/conversations/typing-indicatorAllowedTyping Indicator | TwilioTyping IndicatorLearn how to send and consume a typing indicator when using Twilio Conversations.
/docs/conversations/use-twilio-sandbox-for-whatsappAllowedTrying Out WhatsApp with Conversations | TwilioTrying Out WhatsApp with ConversationsLearn how you can use Twilio's Conversations with Twilio's Sandbox for WhatsApp.
/docs/conversations/user-reachability-indicatorAllowedUser Reachability Indicator | TwilioUser Reachability Indicator
/docs/conversations/using-whatsapp-conversationsAllowedUsing WhatsApp with Conversations | TwilioUsing WhatsApp with ConversationsEngage with customers using WhatsApp, SMS, and Twilio Conversations. Create conversations with cross-channel masking for both SMS and WhatsApp participants.
/docs/conversations/versioning-and-support-lifecycleAllowedVersioning and Support Lifecycle | TwilioVersioning and Support LifecycleVersioning and Support Lifecycle
/docs/conversations/working-with-conversationsAllowedWorking with Conversations | TwilioWorking with ConversationsLearn how to work with Conversations, including creating, joining, or leaving conversations; adding and listing participants; and listing messages and Conversations.
/docs/eventsAllowedEvent Streams | TwilioEvent StreamsLearn what you can do with Event Streams, an API that allows you to tap into a unified stream of every interaction sent or received on Twilio's network.
/docs/events/event-delivery-and-duplicationAllowedEvent delivery retries and event duplication | TwilioEvent delivery retries and event duplicationLearn how to manage event delivery retries and deduplicate events to ensure reliable Event Streams with Twilio's at-least-once delivery guarantee.
/docs/events/event-types-lifecycleAllowedEvent types lifecycle | TwilioEvent types lifecycleLearn about the lifecycle of event types in Event Streams.
/docs/events/eventstreams-quickstartAllowedKinesis quickstart | TwilioKinesis quickstartGet started with Kinesis and Twilio Event Streams with this guide. Learn how to create a stream and more.
/docs/events/segment-quickstartAllowedSegment Quickstart | TwilioSegment QuickstartLearn how to get started with Segment Sink, create an instance, subscribe to events, and run a test in this quickstart.
/docs/events/webhook-quickstartAllowedWebhook Quickstart | TwilioWebhook QuickstartLearn how to use Webhooks to get started with the Event Streams API in this Quickstart guide.
/docs/flexAllowedFlex | TwilioFlexFind the documentation, sample code, and developer tools needed to build and tailor a contact center to your unique needs with Flex.
/docs/flex/admin-guideAllowedAdministrator Guide | TwilioAdministrator GuideThis guide helps administrators set up and administer their Flex contact center. You'll learn how to configure routing, set up SSO, and integrate Flex with other applications.
/docs/flex/aiAllowedAI overview (Public Beta) | TwilioAI overview (Public Beta)Twilio's AI capabilities combine the power of large language models (LLMs) with real-time customer and communications data to power Unified Profiles and Agent Copilot in Flex.
/docs/flex/building-checklistAllowedChecklist for setting up Twilio Flex | TwilioChecklist for setting up Twilio FlexPlan and set up Flex efficiently by following this checklist.
/docs/flex/conversationsAllowedGet Started with Flex Conversations | TwilioGet Started with Flex ConversationsGet started with Flex Conversations, which uses next-generation architecture for async channel capabilities in Flex.
/docs/flex/conversations?_gl=1*q3i7tt*_ga*MTg2MzY2MTcyLjE2OTE2MDM5NDU.*_ga_RRP8K4M4F3*MTcyNDg3NjYxOS4yLjEuMTcyNDg3Njk0Ni4wLjAuMA..AllowedGet Started with Flex Conversations | TwilioGet Started with Flex ConversationsGet started with Flex Conversations, which uses next-generation architecture for async channel capabilities in Flex.
/docs/flex/developerAllowedFlex developer documentation | TwilioFlex developer documentationTwilio Flex allows developers to customize the digital sales and service experience, providing full control over customer engagement.
/docs/flex/end-user-guideAllowedEnd User Guides | TwilioEnd User GuidesRead the basics of how agents and supervisors use the Flex application.
/docs/flex/flex-mobileAllowedFlex Mobile (public beta) | TwilioFlex Mobile (public beta)Flex Mobile is a pre-built app available for iOS and Android devices that brings the Flex experience to your phone or tablet.
/docs/flex/flex-ui-eol-referenceAllowedEnd-of-life for Flex UI versions | TwilioEnd-of-life for Flex UI versions
/docs/flex/how-we-release-flexAllowedHow we release Flex | TwilioHow we release FlexExplore Twilio Flex platform changes, release strategies, and feature deployment. Understand version release frequency and feature updates.
/docs/flex/onboarding-guideAllowedOnboarding Guide | TwilioOnboarding Guide
/docs/flex/solutions-libraryAllowedFlex Solutions Library (Flex UI 1.x.x) | TwilioFlex Solutions Library (Flex UI 1.x.x)The Solutions Library is a set of end-to-end reference guides for common contact center use cases for Flex UI 1.x.x.
/docs/global-infrastructureAllowedGlobal Infrastructure | TwilioGlobal InfrastructureOptimize your application performance and control data residency using Twilio Edge Locations and Regions.
/docs/global-infrastructure/api-domain-migration-guideAllowedTwilio API domain migration guide | TwilioTwilio API domain migration guideMigrate your applications from deprecated Twilio API domain patterns to supported formats. Learn about the deprecation timeline and step-by-step migration instructions.
/docs/global-infrastructure/conversations-api-with-twilio-regionsAllowedUse the Conversations API with Twilio Regions | TwilioUse the Conversations API with Twilio RegionsLearn how to use Conversations in Twilio's new Ireland (IE1) Region.
/docs/global-infrastructure/create-an-outbound-call-via-rest-api-in-a-non-us-twilio-regionAllowedMake an outbound phone call via REST API in a non-US Twilio Region | TwilioMake an outbound phone call via REST API in a non-US Twilio RegionFollow this quickstart to learn how to initiate a call using Twilio's Ireland (IE1) Region.
/docs/global-infrastructure/edge-locationsAllowedEdge Locations | TwilioEdge LocationsEdge locations allow customers to control their connectivity into and out of Twilio's platform; this includes routing over the public Internet and through private connections with Twilio's Interconnect.
/docs/global-infrastructure/inbound-call-processingAllowedInbound Call Processing | TwilioInbound Call ProcessingLearn how to select the processing and storage Region for inbound calls
/docs/global-infrastructure/inbound-processing-apiAllowedSet a phone number's inbound processing Region using the REST API | TwilioSet a phone number's inbound processing Region using the REST APILearn how to control the Region used for processing inbound calls using the Twilio REST API.
/docs/global-infrastructure/inbound-processing-consoleAllowedSet a phone number's inbound processing Region using the Console | TwilioSet a phone number's inbound processing Region using the ConsoleLearn how to control the Region used for processing inbound calls using the Twilio Console.
/docs/global-infrastructure/inbound-processing-region-api-phone-numberAllowedInbound Processing Region API - PhoneNumber | TwilioInbound Processing Region API - PhoneNumberComplete reference for the Inbound Processing Region API's PhoneNumber resource
/docs/global-infrastructure/inbound-processing-region-api-sipdomainAllowedInbound Processing Region API - SipDomain | TwilioInbound Processing Region API - SipDomainComplete reference for the Inbound Processing Region API's SipDomain resource
/docs/global-infrastructure/inbound-processing-region-api-trunkAllowedInbound Processing Region API - Trunk | TwilioInbound Processing Region API - TrunkComplete reference for the Inbound Processing Region API's Trunk resource
/docs/global-infrastructure/manage-regional-api-credentialsAllowedManage Regional API Credentials | TwilioManage Regional API Credentials
/docs/global-infrastructure/managing-regional-resources-in-consoleAllowedManaging Regional Resources in Console | TwilioManaging Regional Resources in ConsoleLearn to manage Region-specific resources using Twilio Console.
/docs/global-infrastructure/migrating-your-application-to-a-new-regionAllowedMigrating your application to a new Region | TwilioMigrating your application to a new RegionLearn how to migrate your existing Twilio-powered application to a new Twilio Region.
/docs/global-infrastructure/regional-product-and-feature-availabilityAllowedRegional product availability | TwilioRegional product availabilityThese products and features are available in Twilio Regions around the world.
/docs/global-infrastructure/regional-sip-domainsAllowedRegional SIP Domains | TwilioRegional SIP DomainsLearn how to control which Region is used for processing and storage of your Twilio SIP Domain traffic.
/docs/global-infrastructure/regional-sip-trunksAllowedRegional SIP Trunks | TwilioRegional SIP TrunksLearn how to control which Region is used for processing and storage of your Twilio Elastic SIP Trunking traffic.
/docs/global-infrastructure/regional-support-functions-assetsAllowedRegional support for Functions and Assets | TwilioRegional support for Functions and AssetsLearn how to use Functions and Assets with Regional support to optimize performance and control data residency.
/docs/global-infrastructure/understanding-edge-locationsAllowedUnderstanding Edge Locations | TwilioUnderstanding Edge LocationsControl the geographic location where your application's network traffic enters and exits Twilio's platform.
/docs/global-infrastructure/understanding-twilio-regionsAllowedTwilio Regions | TwilioTwilio RegionsLearn about the data centers around the world where Twilio performs processing and storage.
/docs/global-infrastructure/use-the-programmable-voice-javascript-sdk-with-a-non-us-twilio-regionAllowedUse the Programmable Voice JavaScript SDK with a non-US Twilio Region | TwilioUse the Programmable Voice JavaScript SDK with a non-US Twilio RegionLearn to integrate your Twilio Voice-powered web application with our Australia (AU1) Region.
/docs/global-infrastructure/use-the-voice-android-sdk-with-a-non-us-twilio-regionAllowedUse the Android Voice SDK with a non-US Twilio Region | TwilioUse the Android Voice SDK with a non-US Twilio RegionLearn how to integrate your Twilio Voice-powered Android application with our Ireland (IE1) Region.
/docs/global-infrastructure/use-the-voice-ios-sdk-with-a-non-us-twilio-regionAllowedUse the Voice iOS SDK with a non-US Twilio Region | TwilioUse the Voice iOS SDK with a non-US Twilio RegionLearn how to integrate your Twilio Voice-powered iOS application with our Ireland (IE1) Region.
/docs/global-infrastructure/using-the-twilio-rest-api-in-a-non-us-regionAllowedUsing the Twilio REST API in a non-US Region | TwilioUsing the Twilio REST API in a non-US RegionLearn how to use the Twilio REST API in the Region of your choice.
/docs/glossaryAllowedGlossary | TwilioGlossaryA repository of the technical terms and jargon intrepid Twilio developers may encounter on their building journey.
/docs/glossary/account-notificationsAllowedAccount Notifications | TwilioAccount NotificationsAccount Notifications are timely, relevant, and personalized messages sent by companies to their customers about their accounts.
/docs/glossary/call-whisperAllowedWhat is Call Whisper? | TwilioWhat is Call Whisper?Call Whisper, also commonly referred to as Call Screening, involves playing a message to the callee while the caller continues to hear ringing. It can provide additional information such as the source or purpose of the call to the callee before the call begins and even allow the callee to accept or reject the call based on that information.
/docs/glossary/cpsAllowedCPS | TwilioCPSCalls per second
/docs/glossary/national-formatAllowedWhat is National Format | TwilioWhat is National FormatTwilio's Lookup API returns phone numbers in national format, a string containing the phone number formatted according to the most common style in the associated country.
/docs/glossary/north-american-area-codesAllowedWhat are North American Area Codes? | TwilioWhat are North American Area Codes?North American Area Codes are prefixed to a phone number to assist in routing phone calls in North America. The North American Numbering Plan (NANP) dictates the regional and non-geographic area codes assigned to signatory countries. The United States, Canada, some Caribbean countries, and all US territories are covered by the plan.
/docs/glossary/order-notificationsAllowedOrder notifications | TwilioOrder notificationsOrder notifications give businesses the ability to inform customers of the status of their order, which could include confirmations, pricing adjustments, delays in fulfillment, or delivery scheduling.
/docs/glossary/simAllowedSIM | TwilioSIMThe acronym SIM stands for Subscriber Identification Module. A SIM is used to authorize a subscriber to access a mobile network. SIMs can come in many form-factors, including cards and chips.
/docs/glossary/sip-invitesAllowedSIP INVITEs | TwilioSIP INVITEsA SIP INVITE is a SIP request message that initiates a SIP call. A SIP INVITE is made up of lines of text. The first line in an INVITE is called a Request-Line, which is followed by more lines of text called headers. The headers contain information about the INVITE, such as the identity of the caller, whether the INVITE was forwarded before being sent to the recipient, and the number of times a call may be forwarded.
/docs/glossary/totpAllowedWhat is a Time-based One-time Password (TOTP)? | TwilioWhat is a Time-based One-time Password (TOTP)?A standardized algorithm that uses the current time as an input and generates unique numeric passwords.
/docs/glossary/twilio-health-score-for-messagingAllowedTwilio Health Score for Messaging | TwilioTwilio Health Score for MessagingGet an overview of how your Twilio messaging traffic is performing with your Deliverability Score.
/docs/glossary/what-a2p-sms-application-person-messagingAllowedApplication-to-Person Messaging | TwilioApplication-to-Person MessagingApplication-to-Person messaging (A2P) is any kind of message traffic in which a person is receiving messages from an application rather than another individual, and which is not expected to receive a reply. A2P message includes, but is not limited to, marketing communications, appointment reminders, chatbots, notifications, and one-time passwords (OTPs) or PIN codes.
/docs/glossary/what-alphanumeric-sender-idAllowedAlphanumeric Sender ID | TwilioAlphanumeric Sender IDYour company name or brand displayed as the sender ID for one-way text messaging.
/docs/glossary/what-are-arrival-alertsAllowedArrival Alert | TwilioArrival AlertAn Arrival Alert is sent by a business to inform one of its customers when they might expect their product or service to arrive.
/docs/glossary/what-are-autonomous-agentsAllowedWhat are autonomous agents? | TwilioWhat are autonomous agents?Autonomous Agents are artificial intelligence (AI) systems that can perform a series of complex tasks entirely undirected to achieve a goal. An autonomous agent needs to reason, plan and interact with the necessary systems and real world to solve a problem.
/docs/glossary/what-are-eta-alerts-estimated-time-of-arrivalAllowedWhat are ETA Alerts? | TwilioWhat are ETA Alerts?ETA Alerts, or Estimated Time of Arrival Alerts, are periodic notifications on the status of an item, delivery, or person that include a probable time of arrival at the destination. Usually delivered through SMS messages or voice calls, ETA alerts keep customers updated on the location and timing of their upcoming deliveries.
/docs/glossary/what-are-masked-phone-numbersAllowedWhat are Masked Phone Numbers? | TwilioWhat are Masked Phone Numbers?Masked Phone Numbers are a common pattern to anonymize communication between multiple parties and hide participant phone numbers. Instead of dialing directly from phone to phone, users communicate via a third ('proxy') phone number that forwards a call to the eventual destination.
/docs/glossary/what-are-sms-notificationsAllowedWhat are SMS Notifications? | TwilioWhat are SMS Notifications?SMS Notifications are out-of-band text messages sent in response to events or transactions which occur somewhere else. While often used as a marketing tool to increase the percentage of returning visitors, SMS notifications are very useful for organization and public safety purposes as well.
/docs/glossary/what-are-websocketsAllowedWhat are WebSockets? | TwilioWhat are WebSockets?A WebSocket is a persistent bi-directional communication channel between a client (e.g. a browser) and a backend service. In contrast with HTTP request/response connections, websockets can transport any number of protocols and provide server-to-client message delivery without polling.
/docs/glossary/what-area-code-overlayAllowedArea Code Overlay | TwilioArea Code OverlayAn Area Code Overlay is an area code that covers the same geographical space as another area code. In North America, each area code has a potential capacity of around 8 million unique phone numbers — 7,919,900, to be exact. Many area codes have exhausted all possible phone numbers, so one or more area codes are added to accommodate.
/docs/glossary/what-direct-inward-dialing-didAllowedWhat is Direct Inward Dialing (DID)? | TwilioWhat is Direct Inward Dialing (DID)?Direct Inward Dialing (DID) is a telephone service that allows a phone number to ring through directly to a specific phone at a business instead of going to a menu or a queue and needing to dial an extension. A phone number that is used like this is often called a "DID" (and multiple numbers are called "DIDs").
/docs/glossary/what-e164AllowedWhat is E.164? | TwilioWhat is E.164?A numbering plan standard that provides a globally unique number for each device on the PSTN. These devices can then route phone calls and text messages to individual devices in different countries.
/docs/glossary/what-general-data-protection-regulation-gdprAllowedWhat is the General Data Protection Regulation (GDPR)? | TwilioWhat is the General Data Protection Regulation (GDPR)?The General Data Protection Regulation (GDPR) of the European Union (EU) is a law that regulates the handling of personal data and outlines the rights individuals have with regard to their data. It was implemented on May 25, 2018. It applies to any <a href="https://ec.europa.eu/info/law/law-topic/data-protection/reform/what-does-general-data-protection-regulation-gdpr-govern_en">"individual, company, or organization"</a> that processes the data of a person in the EU. This applies whether the organization is based in the EU or elsewhere.
/docs/glossary/what-general-packet-radio-service-gprsAllowedWhat is the General Packet Radio Service (GPRS)? | TwilioWhat is the General Packet Radio Service (GPRS)?GPRS, or General Packet Radio Service, is a best-effort packet-switching communications protocol for cellular networks. GPRS was one of the first widely used data transfer protocols on cellular networks, first standardized in began to support GPRS in 2000.
/docs/glossary/what-is-7-bit-encodingAllowed7-bit Encoding | Twilio7-bit Encoding7-bit encoding is the same as Ascii encoding: both represent alphanumeric characters and symbols as numbers.
/docs/glossary/what-is-a-call-centerAllowedWhat is a Call Center? | TwilioWhat is a Call Center?A call center is the heart of customer service for many businesses, where customers call in for help and reps call out for sales. It's referred to as a call center because traditional models of customer service are based on phone support as the main method of contact between customers and companies. A modern call center is often referred to as a contact center.
/docs/glossary/what-is-a-cloud-contact-centerAllowedWhat is a Cloud Contact Center? | TwilioWhat is a Cloud Contact Center?Cloud contact centers make contact center software functionality that was previously only accessible through on-premise hardware available through the internet. A cloud contact center provides quick and easy access to the tools and services businesses need to communicate in today's web-based world.
/docs/glossary/what-is-a-contact-centerAllowedWhat is a Contact Center? | TwilioWhat is a Contact Center?A contact center is a business's central point for managing all customer communications across all channels. A company's contact center is usually integrated with their customer relationship management (CRM) system, where all interactions between the organization and the public are tracked, coordinated, and managed.
/docs/glossary/what-is-a-csat-scoreAllowedWhat is a CSAT Score? | TwilioWhat is a CSAT Score?Short for Customer Satisfaction Score, CSAT is a measurement to determine whether a customer feels their expectations have been fulfilled by a company's products and services.
/docs/glossary/what-is-a-customer-journeyAllowedWhat is a Customer Journey? | TwilioWhat is a Customer Journey?A customer journey is the total sum of experiences a customer has when interacting with a business or organization. Rather than focusing on a specific interaction, the customer journey takes all points of contact into account.
/docs/glossary/what-is-a-large-language-modelAllowedWhat is a Large Language Model (LLM)? | TwilioWhat is a Large Language Model (LLM)?Large Language Models or LLMs are artificial intelligence models that can generate and process human-like text. Some popular LLMs include OpenAI's GPT-4, Google's Gemini and Meta's Llama 2.
/docs/glossary/what-is-a-microprocessorAllowedMicroprocessor | TwilioMicroprocessorA Microprocessor is an integrated circuit whose function is almost infinitely changeable through programming.
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Heading structure

Found 200 row(s).
Heading structureCountErrors 🔽URL
  • <h1> What is the Twilio Markup Language (TwiML)?
    • <h3> What is TwiML? [#what-is-twiml]
    • <h3> How Does TwiML Work? [#how-does-twiml-work]
    • <h3> How Do I Use TwiML? [#how-do-i-use-twiml]
    • <h3> Can I Use TwiML Without Writing Code? [#can-i-use-twiml-without-writing-code]
    • <h2> Ready to Start Exploring TwiML? [#ready-to-start-exploring-twiml]
    • <h2> Need some help?
74/docs/glossary/what-is-twilio-markup-language-twiml
  • <h1> Organizations
    • <h3> How organizations fit into Twilio [#how-organizations-fit-into-twilio]
    • <h3> Organization ownership [#organization-ownership]
    • <h3> Organization roles [#organization-roles]
    • <h2> Info
    • <h2> Create your Organization [#create-your-organization]
    • <h2> Warning
    • <h2> Manage accounts [#manage-accounts]
    • <h2> Info
    • <h2> Manage users [#manage-users]
    • <h2> Info
    • <h2> Update your Organization [#update-your-organization]
      • <h3> Settings [#settings]
      • <h3> Billing [#billing]
      • <h3> Privacy [#privacy]
      • <h3> Turn on HIPAA and eligible Accounts [#turn-on-hipaa-and-eligible-accounts]
    • <h2> Info
      • <h3> Delete an Organization [#delete-an-organization]
      • <h3> Change the Organization's Owner [#change-the-organizations-owner]
    • <h2> Merge Organizations [#merge-organizations]
      • <h3> Prerequisites [#prerequisites]
      • <h3> Merge by using an invitation [#merge-by-using-an-invitation]
      • <h3> Merge by using import [#merge-by-using-import]
    • <h2> Need some help?
243/docs/iam/organizations
  • <h1> Twilio Health Score for Messaging
    • <h3> Subscores [#subscores]
    • <h3> Advantages [#advantages]
    • <h2> Need some help?
42/docs/glossary/twilio-health-score-for-messaging
  • <h1> Send Email Verifications with Verify and Twilio SendGrid
    • <h3> Set up your SendGrid account [#set-up-your-sendgrid-account]
    • <h3> Create a SendGrid API key [#create-a-sendgrid-api-key]
    • <h2> Warning
    • <h2> Info
      • <h3> Set up Domain Authentication [#set-up-domain-authentication]
    • <h2> Warning
      • <h3> Create an Email Template [#create-an-email-template]
    • <h2> Info
    • <h2> Info
    • <h2> Create a Verify email integration [#create-a-verify-email-integration]
    • <h2> Send an email verification [#send-an-email-verification]
      • <h3> Response
      • <h3> Response
      • <h3> Response
    • <h2> Check an email verification [#check-an-email-verification]
    • <h2> Need some help?
172/docs/verify/email
  • <h1> Verify SMS overview
    • <h3> Response
    • <h2> Start building [#start-building]
    • <h2> Demo [#demo]
    • <h2> Additional resources [#additional-resources]
    • <h2> Need some help?
61/docs/verify/sms
  • <h1> Twilio Docs
    • <h2> Build better and engage your customers across all channels with our API reference documentation, quickstarts, SDKs and multi-language code samples.
    • <h2> Communications [#communications]
    • <h2> Customer data [#customer-data]
    • <h2> Authentication [#authentication]
    • <h2> Conversational AI [#conversational-ai]
    • <h2> Builder tools [#builder-tools]
    • <h2> Featured content
      • <h3> Create your first verification
      • <h3> Format and validate phone numbers
    • <h2> Twilio essentials
    • <h2> Developer Toolkit
    • <h2> Tools
    • <h2> Resources
    • <h2> Community
    • <h2> Need some help?
160/docs
  • <h1> Twilio SendGrid
    • <h2> Send your first email [#send-your-first-email]
    • <h2> Do more with email [#do-more-with-email]
    • <h2> Get started with Marketing Campaigns [#get-started-with-marketing-campaigns]
      • <h3> Related products [#related-products]
    • <h2> Need some help?
60/docs/sendgrid
  • <h1> Twilio Content Template Builder
    • <h2> Get started [#get-started]
    • <h2> Create and manage your templates [#create-and-manage-your-templates]
    • <h2> Send your templates [#send-your-templates]
      • <h3> Related products [#related-products]
    • <h2> Need some help?
60/docs/content
  • <h1> General Usage
    • <h2> Get started with Twilio [#get-started-with-twilio]
    • <h2> Manage your Twilio account and applications with the API [#manage-your-twilio-account-and-applications-with-the-api]
    • <h2> Keep your applications and users secure [#keep-your-applications-and-users-secure]
    • <h2> Need some help?
50/docs/usage
  • <h1> Unified Profiles (Public Beta)
    • <h2> Public Beta
    • <h2> Not a HIPAA Eligible Service or PCI Compliant
    • <h2> Overview [#overview]
    • <h2> Info
    • <h2> Provide real-time context about customers [#provide-real-time-context-about-customers]
    • <h2> What if you created a free limited entitlement Segment workspace for Unified Profiles? [#what-if-you-created-a-free-limited-entitlement-segment-workspace-for-unified-profiles]
    • <h2> AI Nutrition facts for Unified Profiles (Public Beta) [#ai-nutrition-facts-for-unified-profiles-public-beta]
    • <h2> Need some help?
90/docs/unified-profiles
  • <h1> WhatsApp Business Platform with Twilio
    • <h2> Get started with WhatsApp [#get-started-with-whatsapp]
    • <h2> WhatsApp sender registration [#whatsapp-sender-registration]
    • <h2> Messaging options [#messaging-options]
      • <h3> One-way messaging and notifications [#one-way-messaging-and-notifications]
      • <h3> Two-way conversational messaging [#two-way-conversational-messaging]
      • <h3> Related products [#related-products]
    • <h2> Need some help?
80/docs/whatsapp
  • <h1> Flex
    • <h2> Developer documentation [#developer-documentation]
    • <h2> Administrator guide [#administrator-guide]
    • <h2> End user guides [#end-user-guides]
      • <h3> Related products [#related-products]
    • <h2> Need some help?
60/docs/flex
  • <h1> Privacy Tools Overview
    • <h2> Proactively identify PII with the Privacy Portal [#proactively-identify-pii-with-the-privacy-portal]
    • <h2> Respect your end user's consent preferences [#respect-your-end-users-consent-preferences]
    • <h2> Delete user and workspace data [#delete-user-and-workspace-data]
    • <h2> Tools to comply with privacy regulations [#tools-to-comply-with-privacy-regulations]
    • <h2> Need some help?
60/docs/segment/privacy
  • <h1> Identity and Access Management (IAM)
    • <h2> Need some help?
20/docs/iam
  • <h1> TaskRouter: Skills-based routing for contact centers
    • <h2> Get started with TaskRouter [#get-started-with-taskrouter]
    • <h2> Integrate TaskRouter into your applications [#integrate-taskrouter-into-your-applications]
    • <h2> Browse the tutorials [#browse-the-tutorials]
    • <h2> Need some help?
50/docs/taskrouter
  • <h1> Global Infrastructure
    • <h2> Twilio Regions [#twilio-regions]
      • <h3> Optimize application performance [#optimize-application-performance]
      • <h3> Control data residency [#control-data-residency]
    • <h2> Warning
    • <h2> Warning
    • <h2> Edge locations [#edge-locations]
      • <h3> Minimize network latency [#minimize-network-latency]
      • <h3> Ensure resilience [#ensure-resilience]
    • <h2> Next steps [#next-steps]
    • <h2> Need some help?
110/docs/global-infrastructure
  • <h1> Connections Overview
    • <h2> Sources [#sources]
    • <h2> Destinations [#destinations]
    • <h2> Warehouses [#warehouses]
      • <h3> Reverse ETL [#reverse-etl]
    • <h2> Information on Sources and Destinations pages [#information-on-sources-and-destinations-pages]
    • <h2> FAQs [#faqs]
      • <h3> My source was disabled and it wasn't done by anyone in my workspace [#my-source-was-disabled-and-it-wasnt-done-by-anyone-in-my-workspace]
      • <h3> Can I request Segment add an integration tool? [#can-i-request-segment-add-an-integration-tool]
    • <h2> Need some help?
100/docs/segment/connections
  • <h1> Unify Overview
    • <h2> Success!
    • <h2> Getting started [#getting-started]
    • <h2> Info
    • <h2> Identity Resolution [#identity-resolution]
    • <h2> Profile explorer [#profile-explorer]
    • <h2> Info
    • <h2> Enrich profiles with traits [#enrich-profiles-with-traits]
    • <h2> Profile API [#profile-api]
    • <h2> Profiles Insights [#profiles-insights]
    • <h2> Profiles Sync [#profiles-sync]
    • <h2> Next steps: activate your profiles with Engage [#next-steps-activate-your-profiles-with-engage]
    • <h2> Need some help?
130/docs/segment/unify
  • <h1> Lookup
    • <h2> Get started [#get-started]
    • <h2> Use cases [#use-cases]
    • <h2> Build your App [#build-your-app]
      • <h3> Related products [#related-products]
    • <h2> Need some help?
60/docs/lookup
  • <h1> Elastic SIP Trunking
    • <h2> Getting Started: Configure your Twilio Elastic SIP Trunk [#getting-started-configure-your-twilio-elastic-sip-trunk]
      • <h3> Before You Begin [#before-you-begin]
      • <h3> Requirements [#requirements]
      • <h3> Dashboard [#dashboard]
      • <h3> Manage [#manage]
      • <h3> Trunks [#configure-trunks]
      • <h3> Create a Trunk [#create-a-trunk]
      • <h3> General settings [#general]
      • <h3> Termination Settings [#termination]
    • <h2> Info
    • <h2> Info
    • <h2> Info
    • <h2> Warning
      • <h3> Origination settings [#origination]
    • <h2> Info
    • <h2> Info
      • <h3> SIP Diversion Headers [#diversion]
      • <h3> Numbers [#numbers]
      • <h3> Delete a Trunk [#delete-a-trunk]
      • <h3> Your Network [#your-network]
    • <h2> Need some help?
220/docs/sip-trunking
  • <h1> Phone Numbers
    • <h2> Alphanumeric sender IDs [#alphanumeric-sender-ids]
      • <h3> Key benefits [#key-benefits]
      • <h3> Availability and restrictions [#availability-and-restrictions]
      • <h3> Getting started [#getting-started]
    • <h2> Info
    • <h2> Warning
    • <h2> Explore the docs [#explore-the-docs]
    • <h2> Need some help?
90/docs/phone-numbers
  • <h1> Trust Hub
    • <h2> Customer Profiles [#customer-profiles]
    • <h2> Create a Customer Profile [#create-a-customer-profile]
      • <h3> Types of Customer Profiles [#types-of-customer-profiles]
      • <h3> Review of Customer Profile data [#review-of-customer-profile-data]
    • <h2> Info
      • <h3> Fix a rejected Customer Profile [#fix-a-rejected-customer-profile]
    • <h2> Find your Customer Profile [#find-your-customer-profile]
    • <h2> Update an existing Customer Profile [#update-an-existing-customer-profile]
    • <h2> Delete an existing customer profile [#delete-an-existing-customer-profile]
    • <h2> Use an approved profile [#use-an-approved-profile]
    • <h2> Trust Hub product links [#trust-hub-product-links]
    • <h2> Need some help?
130/docs/trust-hub
  • <h1> Interconnect
    • <h2> Choose the product that is right for you [#choose-the-product-that-is-right-for-you]
    • <h2> Compatible Twilio products [#compatible-twilio-products]
    • <h2> Interconnect region's IP details [#interconnect-regions-ip-details]
      • <h3> North America [#north-america]
      • <h3> South America [#south-america]
      • <h3> Europe [#europe]
      • <h3> APAC [#apac]
    • <h2> Twilio Exchange locations [#twilio-exchange-locations]
    • <h2> Info
    • <h2> IP Addresses [#ip-addresses]
    • <h2> Warning
    • <h2> Warning
    • <h2> Need some help?
140/docs/interconnect
  • <h1> Verify
    • <h2> Get started [#get-started]
    • <h2> API Reference [#api-reference]
    • <h2> Best Practices & More [#best-practices--more]
      • <h3> Related products [#related-products]
    • <h2> Need some help?
60/docs/verify
  • <h1> ConversationRelay
    • <h2> Guides [#guides]
    • <h2> Learn more [#learn-more]
    • <h2> Understanding your AI models [#understanding-your-ai-models]
    • <h2> AI Nutrition Facts
      • <h3> ConversationRelay (STT and TTS) - Programmable Voice - Deepgram
    • <h2> AI Nutrition Facts
      • <h3> ConversationRelay (STT and TTS) - Programmable Voice - Google AI
    • <h2> AI Nutrition Facts
      • <h3> ConversationRelay (STT and TTS) - Programmable Voice - Amazon AI
    • <h2> AI Nutrition Facts
      • <h3> ConversationRelay (STT and TTS) - Programmable Voice - ElevenLabs
      • <h3> Related products [#related-products]
    • <h2> Need some help?
140/docs/voice/conversationrelay
  • <h1> Glossary
    • <h2> 7 [#7]
      • <h3> 7-bit Encoding [#7-bit-encoding]
    • <h2> A [#a]
      • <h3> A Record [#a-record]
      • <h3> Account Notifications [#account-notifications]
      • <h3> Ahoy [#ahoy]
      • <h3> Alphanumeric Sender ID [#alphanumeric-sender-id]
      • <h3> API [#api]
      • <h3> API Key [#api-key]
      • <h3> Application [#application]
      • <h3> Application-to-Person Messaging [#application-to-person-messaging]
      • <h3> Appointment Reminder [#appointment-reminder]
      • <h3> Area Code Overlay [#area-code-overlay]
      • <h3> Arrival Alerts [#arrival-alerts]
      • <h3> Artificial Intelligence [#artificial-intelligence]
      • <h3> Attribute-Based Routing [#attribute-based-routing]
      • <h3> Authentication Token [#authentication-token]
      • <h3> Autonomous Agents [#autonomous-agents]
    • <h2> B [#b]
      • <h3> Basic Authentication [#basic-authentication]
    • <h2> C [#c]
      • <h3> C# [#c-1]
      • <h3> Call Attribution [#call-attribution]
      • <h3> Call Center [#call-center]
      • <h3> Call Routing [#call-routing]
      • <h3> Call Tracking [#call-tracking]
      • <h3> Call Transcription [#call-transcription]
      • <h3> Call whisper [#call-whisper]
      • <h3> Chatbot [#chatbot]
      • <h3> Click-to-Call [#click-to-call]
      • <h3> Cloud Contact Center [#cloud-contact-center]
      • <h3> Contact Center [#contact-center]
      • <h3> CPS [#cps]
      • <h3> Customer Engagement [#customer-engagement]
      • <h3> Customer Experience [#customer-experience]
      • <h3> Customer Journey [#customer-journey]
      • <h3> Customer Relationship Management (CRM) [#customer-relationship-management-crm]
      • <h3> Customer Satisfaction Score (CSAT) [#customer-satisfaction-score-csat]
    • <h2> D [#d]
      • <h3> Deliverability Score [#deliverability-score]
      • <h3> Direct Inward Dialing (DID) [#direct-inward-dialing-did]
      • <h3> DTMF Tones (Dual-Tone Multi-Frequency Tones) [#dtmf-tones-dual-tone-multi-frequency-tones]
      • <h3> Dynamic Number Insertion (DNI) [#dynamic-number-insertion-dni]
    • <h2> E [#e]
      • <h3> E.164 telephone number standard [#e164-telephone-number-standard]
      • <h3> ETA Alerts [#eta-alerts]
    • <h2> F [#f]
      • <h3> Flex Dialpad [#flex-dialpad]
      • <h3> Flex Insights [#flex-insights]
    • <h2> G [#g]
      • <h3> General Data Protection Regulation (GDPR) [#general-data-protection-regulation-gdpr]
      • <h3> General Packet Radio Service (GPRS) [#general-packet-radio-service-gprs]
      • <h3> Global System for Mobile Communications-7-bit (GSM-7) [#global-system-for-mobile-communications-7-bit-gsm-7]
    • <h2> I [#i]
      • <h3> Interactive Voice Response (IVR) [#interactive-voice-response-ivr]
    • <h2> J [#j]
      • <h3> Jitter [#jitter]
    • <h2> L [#l]
      • <h3> Large Language Model (LLM) [#large-language-model-llm]
      • <h3> Latency [#latency]
      • <h3> Live Chat [#live-chat]
      • <h3> Long Code [#long-code]
    • <h2> M [#m]
      • <h3> Machine Learning [#machine-learning]
      • <h3> Masked Calling [#masked-calling]
      • <h3> Masked Phone Numbers [#masked-phone-numbers]
      • <h3> Mean Opinion Score (MOS) [#mean-opinion-score-mos]
      • <h3> Messaging character limits [#messaging-character-limits]
      • <h3> Microprocessor [#microprocessor]
      • <h3> MMS [#mms]
      • <h3> Multichannel [#multichannel]
    • <h2> N [#n]
      • <h3> National Format [#national-format]
      • <h3> Natural Language Processing (NLP) [#natural-language-processing-nlp]
      • <h3> Natural Language Understanding (NLU) [#natural-language-understanding-nlu]
      • <h3> Net Promoter Score (NPS) [#net-promoter-score-nps]
      • <h3> Network Address Translation (NAT) [#network-address-translation-nat]
      • <h3> Network Edge [#network-edge]
      • <h3> North American Area Codes [#north-american-area-codes]
    • <h2> O [#o]
      • <h3> Omnichannel Contact Center [#omnichannel-contact-center]
      • <h3> On-Premise Contact Center [#on-premise-contact-center]
      • <h3> Order notifications [#order-notifications]
    • <h2> P [#p]
      • <h3> P2P SMS [#p2p-sms]
      • <h3> Packet Loss [#packet-loss]
      • <h3> PDD [#pdd]
      • <h3> Personally Identifiable Information (PII) [#personally-identifiable-information-pii]
      • <h3> Phone Menu [#phone-menu]
      • <h3> Platform [#platform]
      • <h3> Private Branch Exchange (PBX) [#private-branch-exchange-pbx]
      • <h3> PSTN (Public Switched Telephone Network) [#pstn-public-switched-telephone-network]
      • <h3> Push Notification [#push-notification]
    • <h2> R [#r]
      • <h3> React [#react]
      • <h3> REST API [#rest-api]
      • <h3> Retrieval-Augmented Generation (RAG) [#retrieval-augmented-generation-rag]
    • <h2> S [#s]
      • <h3> SDK [#sdk]
      • <h3> Sentiment Analysis [#sentiment-analysis]
      • <h3> Serverless Architecture [#serverless-architecture]
      • <h3> Session Initiation Protocol (SIP) [#session-initiation-protocol-sip]
      • <h3> Short Code [#short-code]
      • <h3> SIM [#sim]
      • <h3> SIP INVITEs [#sip-invites]
      • <h3> SIP Trunking [#sip-trunking]
      • <h3> SMS [#sms]
      • <h3> SMS API [#sms-api]
      • <h3> SMS Delivery [#sms-delivery]
      • <h3> SMS Gateway [#sms-gateway]
      • <h3> SMS Notifications [#sms-notifications]
      • <h3> SMS Pumping Fraud [#sms-pumping-fraud]
      • <h3> SMS Tracker [#sms-tracker]
      • <h3> Sticky Sender [#sticky-sender]
      • <h3> String Identifier (SID) [#string-identifier-sid]
      • <h3> Studio Flow Context [#studio-flow-context]
    • <h2> T [#t]
      • <h3> TCPA [#tcpa]
      • <h3> Time-based One-time Password (TOTP) [#time-based-one-time-password-totp]
      • <h3> Toll Fraud [#toll-fraud]
      • <h3> Transport Layer Security (TLS) [#transport-layer-security-tls]
      • <h3> Twilio Markup Language (TwiML) [#twilio-markup-language-twiml]
      • <h3> Two Factor Authentication (2FA) [#two-factor-authentication-2fa]
    • <h2> U [#u]
      • <h3> UCS-2 [#ucs-2]
      • <h3> Unicode [#unicode]
      • <h3> UTF-8 [#utf-8]
    • <h2> V [#v]
      • <h3> Virtual Phone Number [#virtual-phone-number]
      • <h3> Virtual SMS [#virtual-sms]
      • <h3> Voice API [#voice-api]
      • <h3> Voice Proxy [#voice-proxy]
      • <h3> Voice Trace [#voice-trace]
      • <h3> VoIP (Voice Over IP) [#voip-voice-over-ip]
    • <h2> W [#w]
      • <h3> Webhook [#webhook]
      • <h3> WebRTC [#webrtc]
      • <h3> WebSockets [#websockets]
      • <h3> Workforce Optimization [#workforce-optimization]
    • <h2> Need some help?
1410/docs/glossary
  • <h1> Programmable Voice
    • <h2> Get Started [#get-started]
    • <h2> Build your App [#build-your-app]
    • <h2> Advanced Features [#advanced-features]
    • <h2> Info
      • <h3> Related products [#related-products]
    • <h2> Need some help?
70/docs/voice
  • <h1> Sync: Shared state in the cloud
    • <h2> Get started with Twilio Sync [#get-started-with-twilio-sync]
      • <h3> Quickstarts [#quickstarts]
    • <h2> Build your app [#build-your-app]
      • <h3> Client API reference [#client-api-reference]
      • <h3> Server REST API reference [#server-rest-api-reference]
      • <h3> Sync usage guides [#sync-usage-guides]
      • <h3> SDKs [#sdks]
    • <h2> Need some help?
90/docs/sync
  • <h1> Twilio Video
    • <h2> Quickstarts [#quickstarts]
    • <h2> Learn more [#learn-more]
    • <h2> Advanced capabilities and tools [#advanced-capabilities-and-tools]
      • <h3> Related products [#related-products]
    • <h2> Need some help?
60/docs/video
  • <h1> Proxy: One-to-one Masked Communications
    • <h2> Proxy Public Beta is not available to new customers
    • <h2> Public Beta for customers already using Proxy
    • <h2> Get started with Proxy [#get-started-with-proxy]
    • <h2> Build your app [#build-your-app]
      • <h3> Usage guides [#usage-guides]
      • <h3> API reference [#api-reference]
    • <h2> Legal implications of managing communications between users
    • <h2> Need some help?
90/docs/proxy
  • <h1> Twilio for Salesforce
    • <h2> Info
    • <h2> Info
    • <h2> Get started with Twilio for Salesforce [#get-started-with-twilio-for-salesforce]
    • <h2> Warning
    • <h2> Twilio for Salesforce tutorials [#twilio-for-salesforce-tutorials]
    • <h2> Twilio for Salesforce setup and reference [#twilio-for-salesforce-setup-and-reference]
    • <h2> What's next for Twilio for Salesforce [#whats-next-for-twilio-for-salesforce]
    • <h2> Need some help?
90/docs/salesforce
  • <h1> Functions and Assets
    • <h2> Get started [#get-started]
    • <h2> Functions and Assets concepts [#functions-and-assets-concepts]
    • <h2> Explore the Serverless Toolkit [#explore-the-serverless-toolkit]
      • <h3> Related products [#related-products]
    • <h2> Need some help?
60/docs/serverless/functions-assets
  • <h1> TwiML Bins
    • <h2> Get started [#get-started]
    • <h2> Build your Application [#build-your-application]
    • <h2> Advanced Features [#advanced-features]
      • <h3> Related products [#related-products]
    • <h2> Need some help?
60/docs/serverless/twiml-bins
  • <h1> Serverless
    • <h2> Products and solutions [#products-and-solutions]
    • <h2> Tooling [#tooling]
    • <h2> Need some help?
40/docs/serverless
  • <h1> Notify: Multi-Channel Notifications
    • <h2> Danger
    • <h2> Beta
    • <h2> Get started with Notify [#get-started-with-notify]
    • <h2> Build Your App [#build-your-app]
      • <h3> Tutorials [#tutorials]
      • <h3> API Reference [#api-reference]
    • <h2> Need some help?
80/docs/notify
  • <h1> Marketplace
    • <h2> Marketplace Listings [#marketplace-listings]
    • <h2> Get started with Marketplace Listings [#get-started-with-marketplace-listings]
    • <h2> Manage Listings using the Marketplace API [#manage-listings-using-the-marketplace-api]
    • <h2> Need some help?
50/docs/marketplace
  • <h1> Conversational Intelligence
    • <h2> Product name change
    • <h2> Supported Conversations [#supported-conversations]
    • <h2> Next steps [#next-steps]
      • <h3> Related products [#related-products]
    • <h2> Need some help?
60/docs/conversational-intelligence
  • <h1> Twilio Conversations
    • <h2> Launch a Demo App [#launch-a-demo-app]
    • <h2> Learn More [#learn-more]
    • <h2> Explore More Features [#explore-more-features]
      • <h3> Related products [#related-products]
    • <h2> Need some help?
60/docs/conversations
  • <h1> Studio
    • <h2> What is Twilio Studio? [#what-is-twilio-studio]
    • <h2> Get started with Twilio Studio [#get-started-with-twilio-studio]
    • <h2> Equip yourself [#equip-yourself]
    • <h2> Build your app [#build-your-app]
    • <h2> Need some help?
60/docs/studio
  • <h1> Protocols Overview
    • <h2> Info
    • <h2> Protocols is a premium add-on feature available to Business Tier customers
    • <h2> There are four steps to using Protocols [#there-are-four-steps-to-using-protocols]
    • <h2> Learn more [#learn-more]
    • <h2> Need some help?
60/docs/segment/protocols
  • <h1> SDKs
    • <h2> Server-side SDKs
    • <h2> OpenAPI Specification
    • <h2> JavaScript SDKs
    • <h2> iOS SDKs
    • <h2> Android SDKs
    • <h2> React Native SDK
    • <h2> Flex SDKs
    • <h2> Need some help?
90/docs/libraries
  • <h1> Engage Introduction
    • <h2> What can you do with Engage? [#what-can-you-do-with-engage]
    • <h2> Need some help?
30/docs/segment/engage
  • <h1> OpenAPI
    • <h2> Build with the Twilio OpenAPI Spec [#build-with-the-twilio-openapi-spec]
    • <h2> Need some help?
30/docs/openapi
  • <h1> Twilio CLI
    • <h2> Get started with the Twilio CLI
    • <h2> Skip to CLI examples
    • <h2> Need some help?
40/docs/twilio-cli
  • <h1> Event Streams
    • <h2> Event Streams overview [#event-streams-overview]
      • <h3> Event Streams subscriptions and sinks [#event-streams-subscriptions-and-sinks]
      • <h3> Guaranteed at-least-once delivery [#guaranteed-at-least-once-delivery]
      • <h3> Asynchronous event delivery [#asynchronous-event-delivery]
      • <h3> Differences between Event Streams and webhooks [#differences-between-event-streams-and-webhooks]
      • <h3> Delivery latency [#delivery-latency]
      • <h3> Log retention periods [#log-retention-periods]
      • <h3> Event Streams for subaccounts [#event-streams-for-subaccounts]
      • <h3> Pricing [#pricing]
      • <h3> Webhook IP addresses [#webhook-ip-addresses]
      • <h3> Webhook authentication [#webhook-authentication]
    • <h2> Get started with Event Streams [#get-started-with-event-streams]
    • <h2> Event Streams API resources [#event-streams-api-resources]
      • <h3> Resource limits [#resource-limits]
    • <h2> Need some help?
160/docs/events
  • <h1> Verify Quickstarts
    • <h2> SMS / WhatsApp / Voice [#sms--whatsapp--voice]
    • <h2> Email [#email]
    • <h2> TOTP [#totp]
    • <h2> Push [#push]
    • <h2> Need some help?
60/docs/verify/quickstarts
  • <h1> Lookup v2 Quickstart
    • <h2> Setup: Authentication [#setup-authentication]
    • <h2> Setup: Base API URL [#setup-base-api-url]
    • <h2> Warning
    • <h2> Perform a Basic Lookup [#perform-a-basic-lookup]
      • <h3> Response
    • <h2> Introducing Lookup's data packages [#introducing-lookups-data-packages]
      • <h3> Perform a Line Type Intelligence Lookup [#perform-a-line-type-intelligence-lookup]
      • <h3> Response
    • <h2> Need some help?
100/docs/lookup/quickstart
  • <h1> Programmable Messaging
    • <h2> SMS and MMS [#sms-and-mms]
    • <h2> RCS [#rcs]
    • <h2> WhatsApp [#whatsapp]
    • <h2> Facebook Messenger (public beta) [#facebook-messenger-public-beta]
      • <h3> Related products [#related-products]
    • <h2> Need some help?
70/docs/messaging
  • <h1> Network Traversal Service
    • <h2> Using Network Traversal Service in a WebRTC application [#list-post-example]
    • <h2> Warning
      • <h3> Response
    • <h2> Using Network Traversal Service with the Twilio Programmable Voice SDKs [#voice-sdk]
    • <h2> Using Network Traversal Service in a VoIP client [#voip-client]
    • <h2> Warning
    • <h2> Need some help?
80/docs/stun-turn
  • <h1> Error and Warning Dictionary
    • <h2> 00000-09999 [#00000-09999]
    • <h2> 10000-19999 [#10000-19999]
    • <h2> 20000-29999 [#20000-29999]
    • <h2> 30000-39999 [#30000-39999]
    • <h2> 40000-49999 [#40000-49999]
    • <h2> 50000-59999 [#50000-59999]
    • <h2> 60000-69999 [#60000-69999]
    • <h2> 70000-79999 [#70000-79999]
    • <h2> 80000-89999 [#80000-89999]
    • <h2> 90000-99999 [#90000-99999]
    • <h2> 180000-189999 [#180000-189999]
    • <h2> 210000-219999 [#210000-219999]
    • <h2> 320000-329999 [#320000-329999]
    • <h2> 450000-459999 [#450000-459999]
    • <h2> Need some help?
160/docs/api/errors
  • <h1> Email concepts
    • <h2> Security [#security]
    • <h2> Reputation [#reputation]
    • <h2> Deliverability [#deliverability]
    • <h2> Need some help?
50/docs/sendgrid/concepts
  • <h1> SendGrid v3 API reference
    • <h2> Additional resources [#additional-resources]
      • <h3> Onboarding guide [#onboarding-guide]
      • <h3> Email API quickstarts [#email-api-quickstarts]
      • <h3> SDKs and tools [#sdks-and-tools]
    • <h2> Need some help?
60/docs/sendgrid/api-reference
  • <h1> Twilio SendGrid developer documentation
    • <h2> Popular developer documentation [#popular-developer-documentation]
      • <h3> SMTP [#smtp]
      • <h3> Email API quickstarts [#email-api-quickstarts]
      • <h3> Send with a SendGrid Partner [#send-with-a-sendgrid-partner]
      • <h3> Templates and dynamic data [#templates-and-dynamic-data]
      • <h3> Analytics and reporting [#analytics-and-reporting]
      • <h3> Parsing email [#parsing-email]
      • <h3> SDKs and tools [#sdks-and-tools]
      • <h3> Glossary [#glossary]
    • <h2> Need some help?
110/docs/sendgrid/for-developers
  • <h1> Twilio SendGrid Onboarding Guides
    • <h2> Need some help?
20/docs/sendgrid/onboarding
  • <h1> Twilio SendGrid user interface documentation
    • <h2> Popular user interface documentation [#popular-user-interface-documentation]
      • <h3> Domain Authentication and account setup [#domain-authentication-and-account-setup]
      • <h3> Dynamic Templates and designs [#dynamic-templates-and-designs]
      • <h3> Marketing Campaigns [#marketing-campaigns]
      • <h3> Analytics and reporting [#analytics-and-reporting]
    • <h2> Need some help?
70/docs/sendgrid/ui
  • <h1> Data Residency Email (EU)
    • <h2> Need some help?
20/docs/sendgrid/data-residency
  • <h1> twilio/text
    • <h2> Warning
    • <h2> Supported channels [#supported-channels]
    • <h2> Message preview [#message-preview]
    • <h2> Data parameters [#data-parameters]
    • <h2> Code examples and responses [#code-examples-and-responses]
      • <h3> Output
    • <h2> Need some help?
80/docs/content/twilio-text
  • <h1> FAQs and Troubleshooting
    • <h2> FAQs [#faqs]
    • <h2> Current Limitations of Content API [#current-limitations-of-content-api]
    • <h2> Need some help?
40/docs/content/faqs-and-troubleshooting
  • <h1> SendGrid Glossary
    • <h2> A [#a]
      • <h3> Ad exchange [#ad-exchange]
      • <h3> Ad impression [#ad-impression]
      • <h3> Ad unit [#ad-unit]
      • <h3> Affiliate marketing [#affiliate-marketing]
      • <h3> Affirmative consent [#affirmative-consent]
      • <h3> Allowlist [#allowlist]
      • <h3> Automated email [#automated-email]
      • <h3> Autoresponder [#autoresponder]
    • <h2> B [#b]
      • <h3> Bayesian filter [#bayesian-filter]
      • <h3> Block [#block]
      • <h3> Blocklist [#blocklist]
      • <h3> Bounce [#bounce]
      • <h3> Bulk email service [#bulk-email-service]
      • <h3> Bulk mail folder [#bulk-mail-folder]
    • <h2> C [#c]
      • <h3> Campaigns [#campaigns]
      • <h3> Canadian Anti-Spam Law of 2014 [#canadian-anti-spam-law-of-2014]
      • <h3> Canonical Name record (CNAME) [#canonical-name-record-cname]
      • <h3> Canonicalization [#canonicalization]
      • <h3> Categories [#categories]
      • <h3> Challenge-response spam filtering [#challenge-response-spam-filtering]
      • <h3> Click-through rate (CTR) [#click-through-rate-ctr]
      • <h3> Clicks and unique clicks [#clicks-and-unique-clicks]
      • <h3> Complaint [#complaint]
      • <h3> Content delivery network [#content-delivery-network]
      • <h3> Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 (CAN-SPAM) [#controlling-the-assault-of-non-solicited-pornography-and-marketing-act-of-2003-can-spam]
      • <h3> Custom fields [#custom-fields]
    • <h2> D [#d]
      • <h3> Deferral [#deferral]
      • <h3> Deliverability [#deliverability]
      • <h3> Delivery [#delivery]
      • <h3> Demand-side platform (DSP) [#demand-side-platform-dsp]
      • <h3> Direct response advertising [#direct-response-advertising]
      • <h3> Domain [#domain]
      • <h3> Domain authentication [#domain-authentication]
      • <h3> Domain Name System (DNS) [#domain-name-system-dns]
      • <h3> Domain-based Message Authentication, Reporting and Conformance (DMARC) [#domain-based-message-authentication-reporting-and-conformance-dmarc]
      • <h3> DomainKeys Identified Mail (DKIM) [#domainkeys-identified-mail-dkim]
      • <h3> Drip campaign [#drip-campaign]
      • <h3> Drops [#drops]
    • <h2> E [#e]
      • <h3> Email API integration [#email-api-integration]
      • <h3> Email Authentication [#email-authentication]
      • <h3> Email harvesting [#email-harvesting]
      • <h3> Email marketing [#email-marketing]
      • <h3> Email reputation score [#email-reputation-score]
      • <h3> Email service provider (ESP) [#email-service-provider-esp]
      • <h3> Expandable Banner [#expandable-banner]
      • <h3> Expired [#expired]
    • <h2> F [#f]
      • <h3> Feedback loop (FBL) [#feedback-loop-fbl]
      • <h3> Flighting [#flighting]
      • <h3> Frequency capping [#frequency-capping]
      • <h3> Fully Qualified Domain Name (FQDN) [#fully-qualified-domain-name-fqdn]
    • <h2> G [#g]
      • <h3> General Data Protection Regulation of 2018 (GDPR) [#general-data-protection-regulation-of-2018-gdpr]
    • <h2> H [#h]
      • <h3> Header [#header]
    • <h2> I [#i]
      • <h3> Internet Message Access Protocol (IMAP) [#internet-message-access-protocol-imap]
      • <h3> Invalid Email [#invalid-email]
      • <h3> IP address [#ip-address]
      • <h3> IP warmup [#ip-warmup]
    • <h2> L [#l]
      • <h3> Link branding [#link-branding]
      • <h3> Lists [#lists]
    • <h2> M [#m]
      • <h3> Mail Exchanger record (MX) [#mail-exchanger-record-mx]
      • <h3> Mail merge [#mail-merge]
      • <h3> Mail Transfer Agent (MTA) [#mail-transfer-agent-mta]
      • <h3> Mail User Agent (MUA) [#mail-user-agent-mua]
      • <h3> Mailbox provider [#mailbox-provider]
    • <h2> N [#n]
      • <h3> Native advertising [#native-advertising]
    • <h2> O [#o]
      • <h3> Open Rate [#open-rate]
      • <h3> Open relay [#open-relay]
      • <h3> Opens & Unique Opens [#opens--unique-opens]
    • <h2> P [#p]
      • <h3> Peer-initiated invitations campaign [#peer-initiated-invitations-campaign]
      • <h3> Phishing [#phishing]
      • <h3> Pointer record (PTR) [#pointer-record-ptr]
      • <h3> Preheader [#preheader]
      • <h3> Programmatic Media Buying [#programmatic-media-buying]
    • <h2> R [#r]
      • <h3> Rate limiting [#rate-limiting]
      • <h3> Reconfirmation email [#reconfirmation-email]
      • <h3> Request [#request]
      • <h3> Reseller email account [#reseller-email-account]
      • <h3> Reserved fields [#reserved-fields]
      • <h3> Reserved substitution tags [#reserved-substitution-tags]
      • <h3> Reverse DNS [#reverse-dns]
    • <h2> S [#s]
      • <h3> Scheduled Emails [#scheduled-emails]
      • <h3> Segmentation [#segmentation]
      • <h3> Segments [#segments]
      • <h3> Sender authentication [#sender-authentication]
      • <h3> Sender ID [#sender-id]
      • <h3> Sender Policy Framework (SPF) [#sender-policy-framework-spf]
      • <h3> Senders [#senders]
      • <h3> Sends [#sends]
      • <h3> Simple Mail Transfer Protocol (SMTP) [#simple-mail-transfer-protocol-smtp]
      • <h3> Single send [#single-send]
      • <h3> SMTP API [#smtp-api]
      • <h3> SMTP Provider [#smtp-provider]
      • <h3> SMTP relay [#smtp-relay]
      • <h3> SMTP Server [#smtp-server]
      • <h3> SMTP service [#smtp-service]
      • <h3> Spam [#spam]
      • <h3> Spam Filter [#spam-filter]
      • <h3> Spam report [#spam-report]
      • <h3> Spam Traps [#spam-traps]
      • <h3> Spoofing [#spoofing]
      • <h3> Subscriber list management [#subscriber-list-management]
      • <h3> Suspicious Sender [#suspicious-sender]
    • <h2> T [#t]
      • <h3> Teammates [#teammates]
      • <h3> Throttling [#throttling]
      • <h3> Time zone [#time-zone]
      • <h3> Transactional email [#transactional-email]
      • <h3> Transactional Email Templates [#transactional-email-templates]
      • <h3> Transport Layer Security (TLS) [#transport-layer-security-tls]
      • <h3> Triggered action [#triggered-action]
      • <h3> Triggered email [#triggered-email]
      • <h3> Trusted sender [#trusted-sender]
      • <h3> Twilio SendGrid message ID [#twilio-sendgrid-message-id]
      • <h3> Two- or multi-factor authentication (2FA or MFA) [#two--or-multi-factor-authentication-2fa-or-mfa]
    • <h2> U [#u]
      • <h3> Undelivered Email [#undelivered-email]
      • <h3> Unknown User [#unknown-user]
      • <h3> Unsubscribe [#unsubscribe]
      • <h3> Urchin Tracking Module (UTM) parameters [#urchin-tracking-module-utm-parameters]
    • <h2> W [#w]
      • <h3> Web API [#web-api]
      • <h3> Webhook [#webhook]
    • <h2> X [#x]
      • <h3> X-Message-ID [#x-message-id]
    • <h2> Need some help?
1410/docs/sendgrid/glossary
  • <h1> Using Facebook Messenger with Content Templates
    • <h2> Facebook Messenger Pre-requisites for Content Templates [#facebook-messenger-pre-requisites-for-content-templates]
    • <h2> Important Considerations [#important-considerations]
    • <h2> Find your Facebook Page's Messenger ID [#find-your-facebook-pages-messenger-id]
    • <h2> Set up your FBM Sender [#set-up-your-fbm-sender]
    • <h2> Warning
    • <h2> Add your FBM Sender to your Messaging Service [#add-your-fbm-sender-to-your-messaging-service]
    • <h2> Set up Webhooks for your Messaging Service [#set-up-webhooks-for-your-messaging-service]
    • <h2> Find your Customer's FBM ID [#find-your-customers-fbm-id]
      • <h3> Response
    • <h2> Need some help?
110/docs/content/using-facebook-messenger-with-content-editor
  • <h1> twilio/card
    • <h2> Supported channels [#supported-channels]
    • <h2> Channel-specific information [#channel-specific-information]
      • <h3> RCS [#rcs]
      • <h3> WhatsApp [#whatsapp]
    • <h2> Message preview [#message-preview]
    • <h2> Data parameters [#data-parameters]
      • <h3> actions properties [#actions-properties]
    • <h2> Info
    • <h2> Code example [#code-example]
      • <h3> Output
    • <h2> Receiving webhooks [#receiving-webhooks]
      • <h3> Inbound events [#inbound-events]
    • <h2> Need some help?
140/docs/content/twiliocard
  • <h1> twilio/list-picker
    • <h2> Info
    • <h2> Supported channels [#supported-channels]
    • <h2> Message preview [#message-preview]
    • <h2> Data parameters [#data-parameters]
      • <h3> items properties [#items-properties]
    • <h2> Code examples and responses [#code-examples-and-responses]
      • <h3> Output
    • <h2> Need some help?
90/docs/content/twiliolist-picker
  • <h1> twilio/quick-reply
    • <h2> Warning
    • <h2> Supported channels [#supported-channels]
    • <h2> Message preview [#message-preview]
    • <h2> Data parameters [#data-parameters]
      • <h3> actions properties [#actions-properties]
    • <h2> Code examples and responses [#code-examples-and-responses]
      • <h3> Output
    • <h2> Need some help?
90/docs/content/twilio-quick-reply
  • <h1> Using Variables with Content Templates
    • <h2> Creating Templates Using Variables in Content API [#creating-templates-using-variables-in-content-api]
      • <h3> Variable formatting [#variable-formatting]
      • <h3> Output
    • <h2> Creating Templates Using Variables in Content Template Builder in Console [#creating-templates-using-variables-in-content-template-builder-in-console]
    • <h2> Sending Templates Using Variables with Content Template Builder [#sending-templates-using-variables-with-content-template-builder]
      • <h3> Response
      • <h3> WhatsApp Variable Rules [#whatsapp-variable-rules]
    • <h2> Need some help?
90/docs/content/using-variables-with-content-api
  • <h1> whatsapp/authentication
    • <h2> Info
    • <h2> Supported channels [#supported-channels]
    • <h2> Message preview [#message-preview]
    • <h2> Data parameters [#data-parameters]
      • <h3> actions properties [#actions-properties]
    • <h2> Code examples and responses [#code-examples-and-responses]
      • <h3> Output
    • <h2> How to send different types of WhatsApp Authentication Templates [#how-to-send-different-types-of-whatsapp-authentication-templates]
    • <h2> Send WhatsApp authentication templates created with content templates [#send-whatsapp-authentication-templates-created-with-content-templates]
      • <h3> Response
    • <h2> Need some help?
120/docs/content/whatsappauthentication
  • <h1> twilio/media
    • <h2> Info
    • <h2> Warning
    • <h2> Supported channels [#supported-channels]
    • <h2> Message preview [#message-preview]
    • <h2> Data parameters [#data-parameters]
    • <h2> Code examples and responses [#code-examples-and-responses]
      • <h3> Output
    • <h2> Need some help?
90/docs/content/twilio-media
  • <h1> Manage your Templates with the Content Template Builder
    • <h2> Content Template Builder [#content-template-builder]
      • <h3> Search and filter existing Content Templates [#search-and-filter-existing-content-templates]
      • <h3> View Template details [#view-template-details]
      • <h3> Delete Templates [#delete-templates]
      • <h3> Duplicate Templates [#duplicate-templates]
      • <h3> Submit Template for WhatsApp approval [#submit-template-for-whatsapp-approval]
    • <h2> Content API [#content-api]
    • <h2> Template status change alerts [#template-status-change-alerts]
    • <h2> Need some help?
100/docs/content/manage-your-templates-with-the-content-template-builder
  • <h1> twilio/location
    • <h2> Info
    • <h2> Supported channels [#supported-channels]
    • <h2> Message preview [#message-preview]
    • <h2> Data parameters [#data-parameters]
    • <h2> Code examples and responses [#code-examples-and-responses]
      • <h3> Output
    • <h2> Need some help?
80/docs/content/twilio-location
  • <h1> whatsapp/card
    • <h2> Info
    • <h2> Info
    • <h2> Warning
    • <h2> Supported channels [#supported-channels]
    • <h2> Channel-specific information [#channel-specific-information]
      • <h3> WhatsApp [#whatsapp]
    • <h2> Message preview [#message-preview]
    • <h2> Data parameters [#data-parameters]
      • <h3> actions properties [#actions-properties]
    • <h2> Info
    • <h2> Code examples and responses [#code-examples-and-responses]
      • <h3> Output
    • <h2> Need some help?
140/docs/content/whatsappcard
  • <h1> whatsapp/flows
    • <h2> Overview [#overview]
      • <h3> .css-1kwd7zr{box-sizing:border-box;border-width:1px;border-style:solid;border-radius:4px;font-family:'TwilioSansMono',Courier,monospace;font-size:inherit;line-height:inherit;padding-left:0.25rem;padding-right:0.25rem;color:inherit;background-color:rgb(249, 249, 250);border-color:rgb(202, 205, 216);}whatsapp/flows versus twilio/flows [#whatsappflows-versus-twilioflows]
    • <h2> Flows limitations
      • <h3> Supported options for end users [#supported-options-for-end-users]
    • <h2> Supported channel [#supported-channel]
    • <h2> Message preview [#message-preview]
    • <h2> Create a Flow with Meta [#create-a-flow-with-meta]
    • <h2> Attach a Flow to a whatsapp/flows Content Template [#attach-a-flow-to-a-whatsappflows-content-template]
      • <h3> Data parameters [#data-parameters]
    • <h2> Create and submit a whatsapp/flows Content Template for approval [#create-and-submit-a-whatsappflows-content-template-for-approval]
      • <h3> Output
      • <h3> Create a WhatsApp approval request for a whatsapp/flows Content Template [#create-a-whatsapp-approval-request-for-a-whatsappflows-content-template]
      • <h3> Response
      • <h3> Fetch an approval status for a whatsapp/flows Content Template [#fetch-an-approval-status-for-a-whatsappflows-content-template]
      • <h3> Response
    • <h2> Send your whatsapp/flows Content Template [#send-your-whatsappflows-content-template]
      • <h3> Response
    • <h2> Receive a Flow submission [#receive-a-flow-submission]
      • <h3> Flow-specific webhook fields [#flow-specific-webhook-fields]
    • <h2> Need some help?
210/docs/content/whatsapp-flows
  • <h1> Content Types Overview
    • <h2> Content template support on API vs. Console [#content-template-support-on-api-vs-console]
    • <h2> Channel support and priority order [#channel-support-and-priority-order]
    • <h2> Channel media type support [#channel-media-type-support]
    • <h2> WhatsApp approval requirements [#whatsapp-approval-requirements]
    • <h2> WhatsApp approval statuses [#whatsapp-approval-statuses]
    • <h2> Common components [#common-components]
    • <h2> Need some help?
80/docs/content/content-types-overview
  • <h1> Session Definitions
    • <h2> User-Initiated Session [#user-initiated-session]
    • <h2> Business-Initiated Sessions [#business-initiated-sessions]
    • <h2> WhatsApp Approval Requirements [#whatsapp-approval-requirements]
    • <h2> Need some help?
50/docs/content/session-definitions
  • <h1> Postman Collection
    • <h2> Postman Collection [#postman-collection]
    • <h2> Need some help?
30/docs/content/content-api-postman-collection
  • <h1> Content API public endpoints
    • <h2> Info
    • <h2> Create a Content API template [#create-a-content-api-template]
    • <h2> Info
      • <h3> Output
    • <h2> Edit a Content Template [#edit-a-content-template]
      • <h3> Output
    • <h2> Fetch information about templates [#fetch-information-about-templates]
      • <h3> Fetch a content resource [#fetch-a-content-resource]
      • <h3> Path parameters [#path-parameters]
      • <h3> Response
      • <h3> Template search (v2) [#template-search-v2]
      • <h3> Fetch all content resources [#fetch-all-content-resources]
      • <h3> Output
      • <h3> Fetch content and approvals [#fetch-content-and-approvals]
      • <h3> Response
      • <h3> Fetch mapping between legacy WhatsApp and content templates [#fetch-mapping-between-legacy-whatsapp-and-content-templates]
      • <h3> Response
      • <h3> Pagination [#pagination]
    • <h2> Delete a content template [#delete-a-content-template]
      • <h3> Path parameters [#path-parameters-1]
    • <h2> Submit templates for approval [#submit-templates-for-approval]
      • <h3> Submit a template approval for WhatsApp [#submit-a-template-approval-for-whatsapp]
    • <h2> Info
      • <h3> Output
      • <h3> Fetch an approval status request [#fetch-an-approval-status-request]
      • <h3> Path parameters [#path-parameters-2]
      • <h3> Response
    • <h2> Send a template [#send-a-template]
      • <h3> Send a message with pre-configured content [#send-a-message-with-pre-configured-content]
      • <h3> Path parameters [#path-parameters-3]
      • <h3> Request body parameters [#request-body-parameters]
      • <h3> Response
    • <h2> Warning
      • <h3> Send templates with status callbacks [#send-templates-with-status-callbacks]
      • <h3> Send messages scheduled ahead of time [#send-messages-scheduled-ahead-of-time]
      • <h3> Response
    • <h2> Template status change alerts [#template-status-change-alerts]
    • <h2> Need some help?
390/docs/content/content-api-resources
  • <h1> Using Content Templates with Studio
    • <h2> Using rich inbound features in Studio Flows [#using-rich-inbound-features-in-studio-flows]
    • <h2> Need some help?
30/docs/content/using-content-templates-with-studio
  • <h1> twilio/flows
    • <h2> Overview [#overview]
    • <h2> Flow Variable limitations
      • <h3> .css-1kwd7zr{box-sizing:border-box;border-width:1px;border-style:solid;border-radius:4px;font-family:'TwilioSansMono',Courier,monospace;font-size:inherit;line-height:inherit;padding-left:0.25rem;padding-right:0.25rem;color:inherit;background-color:rgb(249, 249, 250);border-color:rgb(202, 205, 216);}twilio/flows versus whatsapp/flows [#twilioflows-versus-whatsappflows]
    • <h2> Flows limitations
      • <h3> Supported options for end users [#supported-options-for-end-users]
    • <h2> Supported channels [#supported-channels]
    • <h2> Message preview [#message-preview]
    • <h2> Create a Flow [#create-a-flow]
    • <h2> Data parameters [#data-parameters]
      • <h3> pages properties [#pages-properties]
      • <h3> layout properties [#layout-properties]
    • <h2> Create a twilio/flows Content Template and check its approval status [#create-a-twilioflows-content-template-and-check-its-approval-status]
      • <h3> Output
      • <h3> Fetch an approval status for a twilio/flows Content Template [#fetch-an-approval-status-for-a-twilioflows-content-template]
      • <h3> Response
    • <h2> Send your twilio/flows template [#send-your-twilioflows-template]
      • <h3> Response
    • <h2> Receive a Flow submission [#receive-a-flow-submission]
      • <h3> Flow-specific webhook fields [#flow-specific-webhook-fields]
    • <h2> Need some help?
210/docs/content/flows
  • <h1> Content API Quickstart
    • <h2> Prerequisites [#prerequisites]
      • <h3> Configure your sender [#configure-your-sender]
    • <h2> Create a content template [#create-a-content-template]
    • <h2> Tip
    • <h2> Info
      • <h3> Output
    • <h2> Info
    • <h2> Review content templates (Optional) [#review-content-templates-optional]
      • <h3> Response
    • <h2> Submit a content template for WhatsApp approval (Optional) [#submit-a-content-template-for-whatsapp-approval-optional]
      • <h3> Output
    • <h2> Fetch an approval status (Optional) [#fetch-an-approval-status-optional]
    • <h2> Warning
      • <h3> Output
    • <h2> Send a message on WhatsApp [#send-a-message-on-whatsapp]
      • <h3> Response
    • <h2> What's next [#whats-next]
    • <h2> Need some help?
190/docs/content/create-and-send-your-first-content-api-template
  • <h1> Send Rich Content Messages with Conversations
    • <h2> Overview [#overview]
      • <h3> The Content Template Builder [#the-content-template-builder]
    • <h2> Step 1: Create Content Template via Content API [#step-1-create-content-template-via-content-api]
    • <h2> Info
      • <h3> POST API [#post-api]
      • <h3> Optional: Retrieve a Content Template SID from the Content Template Builder [#optional-retrieve-a-content-template-sid-from-the-content-template-builder]
    • <h2> Step 2: Create a Conversation [#step-2-create-a-conversation]
      • <h3> POST API [#post-api-1]
    • <h2> Step 3: Add a WhatsApp Participant to the Conversation [#step-3-add-a-whatsapp-participant-to-the-conversation]
      • <h3> POST API [#post-api-2]
    • <h2> Step 4: Send a Rich Message via the Conversations API [#step-4-send-a-rich-message-via-the-conversations-api]
    • <h2> Info
      • <h3> POST API [#post-api-3]
    • <h2> What's Next? [#whats-next]
    • <h2> Need some help?
160/docs/conversations/send-rich-content-messages-with-conversations
  • <h1> Content Templates overview
    • <h2> Content Template Builder [#content-template-builder]
    • <h2> Content API [#content-api]
      • <h3> Content API message flow [#content-api-message-flow]
    • <h2> Need some help?
50/docs/content/overview
  • <h1> twilio/call-to-action
    • <h2> Warning
    • <h2> Supported channels [#supported-channels]
    • <h2> Channels specific information [#channels-specific-information]
      • <h3> WhatsApp [#whatsapp]
    • <h2> Message preview [#message-preview]
    • <h2> Data parameters [#data-parameters]
      • <h3> actions properties [#actions-properties]
    • <h2> Info
    • <h2> Code examples and responses [#code-examples-and-responses]
      • <h3> Output
    • <h2> Need some help?
120/docs/content/twilio-call-to-action
  • <h1> Send templates created with the Content Template Builder
    • <h2> Content fields used to send messages [#content-fields-used-to-send-messages]
    • <h2> Info
    • <h2> Send content templates [#send-content-templates]
    • <h2> Warning
      • <h3> Response
    • <h2> Use Messaging Services to send content templates [#use-messaging-services-to-send-content-templates]
    • <h2> Send messages with a Messaging Service in the From field [#send-messages-with-a-messaging-service-in-the-from-field]
    • <h2> Warning
      • <h3> Response
    • <h2> How to add senders to your sender pool [#how-to-add-senders-to-your-sender-pool]
    • <h2> Info
    • <h2> Send messages with a MessagingServiceSid field and a From field [#send-messages-with-a-messagingservicesid-field-and-a-from-field]
      • <h3> Response
    • <h2> Need some help?
150/docs/content/send-templates-created-with-the-content-template-builder
  • <h1> twilio/catalog
    • <h2> Overview [#overview]
    • <h2> Supported channels [#supported-channels]
    • <h2> Message preview [#message-preview]
      • <h3> Single product message (SPM) [#single-product-message-spm]
      • <h3> Multi-product message (MPM) [#multi-product-message-mpm]
      • <h3> Full catalog message [#full-catalog-message]
    • <h2> Create and configure your catalog [#create-and-configure-your-catalog]
      • <h3> Create your catalog in WhatsApp Business Account [#create-your-catalog-in-whatsapp-business-account]
      • <h3> Add items to your catalog [#add-items-to-your-catalog]
    • <h2> Info
      • <h3> Connect your Catalog to your WhatsApp Business Manager [#connect-your-catalog-to-your-whatsapp-business-manager]
    • <h2> Info
    • <h2> Create and configure your content template [#create-and-configure-your-content-template]
    • <h2> Warning
    • <h2> Data parameters [#data-parameters]
      • <h3> items and dynamic_items properties [#items-and-dynamic_items-properties]
    • <h2> Code examples and responses [#code-examples-and-responses]
      • <h3> Product message with fixed items [#product-message-with-fixed-items]
      • <h3> Output
      • <h3> Product messages with the entire product catalog [#product-messages-with-the-entire-product-catalog]
    • <h2> Warning
      • <h3> Output
      • <h3> Product message with dynamically set items [#product-message-with-dynamically-set-items]
      • <h3> Output
    • <h2> Sending your message template [#sending-your-message-template]
      • <h3> Send message using dynamic catalog template [#send-message-using-dynamic-catalog-template]
    • <h2> Receiving webhooks [#receiving-webhooks]
      • <h3> Response 1: Ask for more information about a product [#response-1-ask-for-more-information-about-a-product]
      • <h3> Response 2: Add products to a shopping cart and place an order [#response-2-add-products-to-a-shopping-cart-and-place-an-order]
    • <h2> Need some help?
310/docs/content/twilio-catalog
  • <h1> twilio/carousel
    • <h2> Overview [#overview]
    • <h2> Info
    • <h2> Supported channels [#supported-channels]
    • <h2> Info
    • <h2> Message preview [#message-preview]
    • <h2> Data parameters [#data-parameters]
      • <h3> cards properties [#cards-properties]
      • <h3> actions properties [#actions-properties]
    • <h2> Info
    • <h2> Code examples and responses [#code-examples-and-responses]
      • <h3> Output
    • <h2> Sending your message template [#sending-your-message-template]
    • <h2> Receiving webhooks [#receiving-webhooks]
    • <h2> Need some help?
150/docs/content/carousel
  • <h1> twilio/pay
    • <h2> Overview [#overview]
    • <h2> Supported channels [#supported-channels]
    • <h2> Channel specific information [#channel-specific-information]
      • <h3> WhatsApp [#whatsapp]
    • <h2> Info
      • <h3> Message preview [#message-preview]
    • <h2> Data parameters [#data-parameters]
      • <h3> pix properties [#pix-properties]
    • <h2> Code examples and responses [#code-examples-and-responses]
      • <h3> Create an order details message [#create-an-order-details-message]
      • <h3> Output
      • <h3> Create an order status message [#create-an-order-status-message]
      • <h3> Output
    • <h2> Need some help?
150/docs/content/twilio-pay
  • <h1> Twilio API overview
    • <h2> Need some help?
20/docs/usage/api
  • <h1> Verify API
    • <h2> Base URL [#base-url]
    • <h2> Authentication [#authentication]
    • <h2> User verification workflow [#user-verification-workflow]
      • <h3> Response
      • <h3> Response
      • <h3> Response
    • <h2> Info
    • <h2> Need some help?
90/docs/verify/api
  • <h1> Eligibility Badge Legend
    • <h2> Need some help?
20/docs/content/eligibility-badge-legend
  • <h1> Twilio API requests
    • <h2> Ways to make requests to the Twilio APIs [#ways-to-make-requests-to-the-twilio-apis]
    • <h2> Authentication [#authentication]
    • <h2> Environment variables
    • <h2> Regional API credentials
      • <h3> Using API keys (recommended) [#using-api-keys-recommended]
      • <h3> Using your Account SID and Auth Token [#using-your-account-sid-and-auth-token]
      • <h3> Twilio SDKs [#twilio-sdks]
    • <h2> HTTP methods for API interactions [#http-methods-for-api-interactions]
      • <h3> Response
      • <h3> Response
      • <h3> Response
    • <h2> Content type requirements [#content-type-requirements]
    • <h2> Global Edge Locations and network entry [#global-edge-locations-and-network-entry]
    • <h2> Vanity URLs and security requirements [#vanity-urls-and-security-requirements]
    • <h2> How the Twilio APIs handle webhooks [#how-the-twilio-apis-handle-webhooks]
    • <h2> Next steps [#next-steps]
    • <h2> Need some help?
180/docs/usage/requests-to-twilio
  • <h1> Set up your local development environment
    • <h2> Need some help?
20/docs/usage/local-environment
  • <h1> Create templates with the Content Template Builder in Console
    • <h2> Start creating templates [#start-creating-templates]
      • <h3> Access the Template Builder [#access-the-template-builder]
      • <h3> Start the creation flow [#start-the-creation-flow]
      • <h3> Create the template [#create-the-template]
    • <h2> Info
      • <h3> Preview sample content template and supported channels [#preview-sample-content-template-and-supported-channels]
      • <h3> Fill out the template fields [#fill-out-the-template-fields]
      • <h3> Use variables [#use-variables]
    • <h2> Info
      • <h3> Save the template and submit it to WhatsApp [#save-the-template-and-submit-it-to-whatsapp]
    • <h2> Need some help?
120/docs/content/create-templates-with-the-content-template-builder
  • <h1> Global Safe List
    • <h2> Global Safe List API is now in GA
    • <h2> Rate limits [#rate-limits]
    • <h2> Timeouts [#timeouts]
    • <h2> Global Safe List Response Properties [#global-safe-list-response-properties]
    • <h2> Add a Phone Number or Prefix [#add-a-phone-number-or-prefix]
      • <h3> Request body parameters [#request-body-parameters]
      • <h3> Response
      • <h3> Response
    • <h2> Check a Phone Number or Prefix [#check-a-phone-number-or-prefix]
      • <h3> Query parameters [#query-parameters]
      • <h3> Response
      • <h3> Response
    • <h2> Remove a Phone Number or Prefix [#remove-a-phone-number-or-prefix]
      • <h3> Query parameters [#query-parameters-1]
    • <h2> Need some help?
160/docs/usage/global-safe-list
  • <h1> Fraud & Abuse Response Guide
    • <h2> When Twilio intervenes [#when-twilio-intervenes]
    • <h2> Your incident response checklist [#incident-response-checklist]
      • <h3> Phase 1: Validate – Is this actually fraud? [#phase-1-validate]
      • <h3> Phase 2: Engage – Contact Twilio Support [#phase-2-engage]
      • <h3> Phase 3: Contain – Immediate countermeasures [#phase-3-contain]
      • <h3> Phase 4: Analyze – Investigate [#phase-4-analyze]
      • <h3> Phase 5: Diagnose – Root cause analysis [#phase-5-diagnose]
    • <h2> Navigating the response [#navigating-the-response]
    • <h2> Need some help?
100/docs/usage/fraud-response-guide
  • <h1> Anti-Fraud Developer's Guide
    • <h2> Overview [#overview]
    • <h2> Account-Level Protection [#account-level-protection]
    • <h2> Application-Level Protection [#application-level-protection]
      • <h3> Programmable Voice [#programmable-voice]
    • <h2> SIP Trunking [#sip-trunking]
      • <h3> Fraud Scenarios [#fraud-scenarios-2]
      • <h3> Anti-Fraud Practices [#anti-fraud-practices-2]
    • <h2> Programmable SMS [#programmable-sms]
      • <h3> Fraud Scenarios [#fraud-scenarios-3]
      • <h3> Anti-Fraud Practices [#anti-fraud-practices-3]
    • <h2> Phone Numbers [#phone-numbers]
      • <h3> Fraud Scenarios [#fraud-scenarios-4]
      • <h3> Anti-Fraud Practices [#anti-fraud-practices-4]
    • <h2> If You Suspect Fraud [#if-you-suspect-fraud]
    • <h2> Need some help?
160/docs/usage/anti-fraud-developer-guide
  • <h1> API mutation and conflict resolution
    • <h2> General conflict resolution [#general-conflict-resolution]
      • <h3> Example: Create a Task [#example-create-a-task]
      • <h3> Response
      • <h3> Example: Update a Task without ETag and If-Match [#example-update-a-task-without-etag-and-if-match]
      • <h3> Response
      • <h3> Response
    • <h2> Conflict resolution with ETag and If-Match [#conflict-resolution-with-etag-and-if-match]
      • <h3> Example: Update a Task with ETag and If-Match [#example-update-a-task-with-etag-and-if-match]
      • <h3> Response
    • <h2> Next Steps [#next-steps]
    • <h2> Need some help?
120/docs/usage/mutation-and-conflict-resolution
  • <h1> Access Tokens
    • <h2> Anatomy of an Access Token [#token-anatomy]
      • <h3> Header [#jwt-header]
      • <h3> Payload [#payload]
      • <h3> Signature [#signature]
    • <h2> Create Access Tokens [#creating-tokens]
      • <h3> Step 1: Find your Account SID [#step-1-account-sid]
      • <h3> Step 2: Create an API Key and Secret [#step-2-api-key]
    • <h2> Warning
      • <h3> Step 3: Generate an Access Token [#step-3-generate-token]
    • <h2> Warning
    • <h2> Warning
      • <h3> Step 4: Authenticate [#step-4-authenticate]
    • <h2> Managing the lifecycle of Access Tokens [#managing-lifecycle]
    • <h2> Need some help?
150/docs/iam/access-tokens
  • <h1> Monitor REST API: Alerts
    • <h2> Alert Properties [#alert-properties]
    • <h2> Warning
    • <h2> Warning
    • <h2> Fetch an Alert resource [#fetch-an-alert-resource]
      • <h3> Path parameters [#path-parameters]
      • <h3> Response
    • <h2> Read multiple Alert resources [#read-multiple-alert-resources]
      • <h3> Query parameters [#query-parameters]
      • <h3> Response
      • <h3> Response
    • <h2> Need some help?
120/docs/usage/monitor-alert
  • <h1> Secure your Twilio Credentials
    • <h2> Treat credentials like passwords
    • <h2> macOS and Linux [#macos-and-linux]
    • <h2> Microsoft Windows [#microsoft-windows]
    • <h2> Cloud providers [#cloud-providers]
    • <h2> Load credentials from environment variables [#load-credentials-from-environment-variables]
    • <h2> Need some help?
70/docs/usage/secure-credentials
  • <h1> Bulk Export API overview
    • <h2> Twilio Regions support
    • <h2> Base URL [#base-url]
    • <h2> How BulkExport works [#how-bulkexport-works]
      • <h3> ExportConfiguration [#exportconfiguration]
      • <h3> Custom Jobs [#custom-jobs]
      • <h3> Jobs [#jobs]
      • <h3> Exported days [#exported-days]
    • <h2> Subresources [#subresources]
    • <h2> Use BulkExport [#use-bulkexport]
    • <h2> BulkExport file formats [#bulkexport-file-formats]
      • <h3> Message records [#message-records]
      • <h3> Call records [#call-records]
      • <h3> Conference records [#conference-records]
      • <h3> Participants records [#participants-records]
    • <h2> Delete BulkExport Call records [#delete-bulkexport-call-records]
      • <h3> Path parameters [#path-parameters]
    • <h2> Need some help?
180/docs/usage/bulkexport
  • <h1> Webhooks: an Introduction
    • <h2> Get started with webhooks [#get-started-with-webhooks]
    • <h2> Webhooks by product [#webhooks-by-product]
    • <h2> Twilio runtime webhooks [#twilio-runtime-webhooks]
    • <h2> What's next? [#whats-next]
    • <h2> Webhook tutorials [#webhook-tutorials]
    • <h2> Need some help?
70/docs/usage/webhooks
  • <h1> Monitor Events resource
    • <h2> Event Properties [#event-properties]
    • <h2> Sources, Actor-Types, and Actor-Sids [#sources-actor-types-and-actor-sids]
    • <h2> Fetch an Event resource [#fetch-an-event-resource]
      • <h3> Path parameters [#path-parameters]
      • <h3> Response
    • <h2> Read multiple Event resources [#read-multiple-event-resources]
      • <h3> Query parameters [#query-parameters]
      • <h3> Response
      • <h3> Response
      • <h3> Response
      • <h3> Response
    • <h2> Full List of All Supported Resource-Types and Event-Types [#event-types]
    • <h2> Need some help?
140/docs/usage/monitor-events
  • <h1> Twilio API responses
    • <h2> Response formats [#response-formats]
      • <h3> Response examples [#response-examples]
    • <h2> Status codes [#status-codes]
    • <h2> Exceptions [#exceptions]
      • <h3> 404 Not Found [#404-not-found]
      • <h3> 400 Bad Request [#400-bad-request]
    • <h2> Hypermedia references [#hypermedia-references]
    • <h2> Pagination [#pagination]
      • <h3> Paging through API resources [#paging-through-api-resources]
    • <h2> Info
    • <h2> Data formats [#data-formats]
      • <h3> Phone numbers [#phone-numbers]
      • <h3> Dates and times [#dates-and-times]
    • <h2> Need some help?
150/docs/usage/twilios-response
  • <h1> Security
    • <h2> Encrypted communication [#encrypted-communication]
    • <h2> Warning
    • <h2> HTTP authentication [#http-authentication]
    • <h2> Warning
    • <h2> Warning
    • <h2> Protect media access with HTTP basic authentication [#protect-media-access-with-http-authentication]
    • <h2> HTTPS and TLS [#https_tls]
    • <h2> Validating requests are coming from Twilio [#validating-requests]
    • <h2> Info
      • <h3> Explore the algorithm yourself [#explore-the-algorithm-yourself]
    • <h2> Warning
      • <h3> A few notes [#notes]
    • <h2> A note on HMAC-SHA1
    • <h2> Test the validity of your webhook signature [#test-the-validity-of-your-webhook-signature]
    • <h2> Info
      • <h3> Validation using the Twilio SDKs [#validation-with-libraries]
      • <h3> Your Auth Token [#auth-token]
    • <h2> What's next? [#whats-next]
    • <h2> Need some help?
200/docs/usage/security
  • <h1> API best practices
    • <h2> Secure your API traffic [#secure-your-api-traffic]
    • <h2> Additional security requirements
    • <h2> Control access to your accounts [#control-access-to-your-accounts]
    • <h2> Avoid unnecessary fetching [#avoid-unnecessary-fetching]
    • <h2> Deleting data at a controlled rate
    • <h2> Know your rate limits [#know-your-rate-limits]
      • <h3> Retry with exponential backoff [#retry-with-exponential-backoff]
      • <h3> Monitor your usage [#monitor-your-usage]
    • <h2> Specify global edge location and processing region [#specify-global-edge-location-and-processing-region]
    • <h2> Troubleshoot and maintain your integration [#troubleshoot-and-maintain-your-integration]
    • <h2> Need some help?
120/docs/usage/rest-api-best-practices
  • <h1> Confirm or update your customer identifier settings (Public Beta)
    • <h2> Public Beta
    • <h2> Not a HIPAA Eligible Service or PCI Compliant
    • <h2> Overview [#overview]
    • <h2> Review and update customer profile identifiers [#review-and-update-customer-profile-identifiers]
    • <h2> Need some help?
60/docs/unified-profiles/identifiers
  • <h1> Connect your Segment space (Public Beta)
    • <h2> Public Beta
    • <h2> Not a HIPAA Eligible Service or PCI Compliant
    • <h2> Overview [#overview]
    • <h2> Info
    • <h2> Connect an existing Segment space with Unified Profiles [#connect-an-existing-segment-space-with-unified-profiles]
    • <h2> Troubleshooting: reconnect a deleted Twilio source to Unified Profiles [#troubleshooting-reconnect-a-deleted-twilio-source-to-unified-profiles]
    • <h2> Warning
    • <h2> Need some help?
90/docs/unified-profiles/segment-space
  • <h1> Choose the traits to use (Public Beta)
    • <h2> Public Beta
    • <h2> Not a HIPAA Eligible Service or PCI Compliant
    • <h2> Overview [#overview]
    • <h2> Suggested traits [#suggested-traits]
    • <h2> Additional traits [#additional-traits]
    • <h2> Need some help?
70/docs/unified-profiles/traits
  • <h1> Register WhatsApp senders using Self Sign-up
    • <h2> Prerequisites [#prerequisites]
    • <h2> Phone number requirements [#phone-number-requirements]
    • <h2> Display name requirements [#display-name-requirements]
    • <h2> Start WhatsApp Self Sign-up [#start-whatsapp-self-sign-up]
    • <h2> Select a phone number to register [#select-a-phone-number-to-register]
    • <h2> Link WhatsApp Business Account with your number [#link-whatsapp-business-account-with-your-number]
      • <h3> Log in to Facebook [#log-in-to-facebook]
      • <h3> Fill in your business information [#fill-in-your-business-information]
      • <h3> Create or select your WhatsApp Business Account [#create-or-select-your-whatsapp-business-account]
    • <h2> Warning
      • <h3> Create a WhatsApp Business profile [#create-a-whatsapp-business-profile]
      • <h3> Add your WhatsApp phone number [#add-your-whatsapp-phone-number]
    • <h2> Don't use WhatsApp-provided numbers
      • <h3> Review Twilio's access request [#review-twilios-access-request]
    • <h2> Complete the registration [#complete-the-registration]
    • <h2> Complete Meta business verification [#complete-meta-business-verification]
    • <h2> Info
    • <h2> Register additional WhatsApp senders [#register-additional-whatsapp-senders]
    • <h2> When to use Self Sign-up or Senders API
    • <h2> Troubleshooting [#troubleshooting]
      • <h3> I want to check if a phone number is registered with WhatsApp [#i-want-to-check-if-a-phone-number-is-registered-with-whatsapp]
      • <h3> I want to use an already registered phone number [#i-want-to-use-an-already-registered-phone-number]
    • <h2> Next steps [#next-steps]
    • <h2> Need some help?
250/docs/whatsapp/self-sign-up
  • <h1> Register WhatsApp senders using the Senders API
    • <h2> Phone number requirements [#phone-number-requirements]
    • <h2> Display name requirements [#display-name-requirements]
    • <h2> Register the first WhatsApp sender [#register-the-first-whatsapp-sender]
    • <h2> When to use Self Sign-up or Senders API
    • <h2> Register WhatsApp senders using the Senders API [#register-whatsapp-senders-using-the-senders-api]
    • <h2> Too many requests
      • <h3> Output
      • <h3> Output
    • <h2> Too many requests
      • <h3> Output
      • <h3> Output
      • <h3> Output
    • <h2> Too many requests
      • <h3> Output
      • <h3> Output
      • <h3> Output
    • <h2> Too many requests
      • <h3> Output
      • <h3> Output
      • <h3> Output
    • <h2> Troubleshooting [#troubleshooting]
      • <h3> I want to check if a phone number is registered with WhatsApp [#i-want-to-check-if-a-phone-number-is-registered-with-whatsapp]
      • <h3> I want to use an already registered phone number [#i-want-to-use-an-already-registered-phone-number]
      • <h3> I can't use Argentina or Mexico phone numbers [#i-cant-use-argentina-or-mexico-phone-numbers]
      • <h3> I'm not receiving an OTP via SMS [#im-not-receiving-an-otp-via-sms]
      • <h3> The status field remains OFFLINE [#the-status-field-remains-offline]
    • <h2> Need some help?
280/docs/whatsapp/register-senders-using-api
  • <h1> Quickstart: Send and receive WhatsApp messages
    • <h2> Prerequisites [#prerequisites]
    • <h2> Sign up for Twilio and activate the Sandbox [#sign-up-for-twilio-and-activate-the-sandbox]
    • <h2> Set environment variables [#set-environment-variables]
    • <h2> Send a WhatsApp message from the Sandbox [#send-a-whatsapp-message-from-the-sandbox]
    • <h2> 24-hour customer service window for non-template messaging
    • <h2> Receive a WhatsApp message to the Sandbox and send an automated reply [#receive-a-whatsapp-message-to-the-sandbox-and-send-an-automated-reply]
    • <h2> Warning
    • <h2> Warning
    • <h2> Warning
    • <h2> Warning
    • <h2> Warning
    • <h2> Warning
    • <h2> Warning
    • <h2> Next steps [#next-steps]
    • <h2> Need some help?
160/docs/whatsapp/quickstart
  • <h1> Verify WhatsApp Overview
    • <h2> What is Verify WhatsApp? [#what-is-verify-whatsapp]
    • <h2> Send a code [#send-a-code]
      • <h3> Response
    • <h2> Authy app demo [#authy-app-demo]
    • <h2> Differences compared to Verify SMS [#differences-compared-to-verify-sms]
    • <h2> FAQs [#faqs]
      • <h3> Why is WhatsApp a good channel for OTP delivery? [#why-is-whatsapp-a-good-channel-for-otp-delivery]
      • <h3> What did you learn from adding WhatsApp to your Authy app? [#what-did-you-learn-from-adding-whatsapp-to-your-authy-app]
      • <h3> How does Verify WhatsApp work? [#how-does-verify-whatsapp-work]
      • <h3> Can I use my own brand and phone number to send the WhatsApp OTP message, instead of Verify WhatsApp's "generic sender"? [#can-i-use-my-own-brand-and-phone-number-to-send-the-whatsapp-otp-message-instead-of-verify-whatsapps-generic-sender]
      • <h3> Which Twilio product should I use: Verify WhatsApp API or the Programmable Messaging API for WhatsApp? [#which-twilio-product-should-i-use-verify-whatsapp-api-or-the-programmable-messaging-api-for-whatsapp]
      • <h3> What are some best practices for implementing WhatsApp OTP? [#what-are-some-best-practices-for-implementing-whatsapp-otp]
      • <h3> What are the benefits of using Verify WhatsApp with this new model change? [#what-are-the-benefits-of-using-verify-whatsapp-with-this-new-model-change]
      • <h3> How many Verify WhatsApp requests can I send using my own WhatsApp Sender? [#how-many-verify-whatsapp-requests-can-i-send-using-my-own-whatsapp-sender]
      • <h3> Should I use the same WhatsApp Sender for OTP messages as well as other marketing messages? [#should-i-use-the-same-whatsapp-sender-for-otp-messages-as-well-as-other-marketing-messages]
      • <h3> Does Verify support WhatsApp usernames (BSUIDs)(link takes you to an external page)? [#does-verify-support-whatsapp-usernames-bsuids]
    • <h2> Need some help?
180/docs/verify/whatsapp
  • <h1> Known issues and limitations in Unified Profiles (Public Beta)
    • <h2> Public Beta
    • <h2> Not a HIPAA Eligible Service or PCI Compliant
    • <h2> Limitations [#limitations]
    • <h2> Common Unified Profiles sync errors [#common-unified-profiles-sync-errors]
      • <h3> Salesforce sync errors [#salesforce-sync-errors]
    • <h2> Warning
      • <h3> Data warehouse sync errors [#data-warehouse-sync-errors]
    • <h2> Warning
      • <h3> Using the Profile explorer [#using-the-profile-explorer]
    • <h2> Need some help?
110/docs/unified-profiles/limitations
  • <h1> Overview of the WhatsApp Business Platform with Twilio
    • <h2> Warning
    • <h2> What is the WhatsApp Business Platform? [#what-is-the-whatsapp-business-platform]
    • <h2> WhatsApp opt-in requirements [#whatsapp-opt-in-requirements]
    • <h2> Warning
    • <h2> Using Twilio Phone Numbers with WhatsApp [#using-twilio-phone-numbers-with-whatsapp]
      • <h3> Enabling WhatsApp with a Twilio Number [#enabling-whatsapp-with-a-twilio-number]
      • <h3> Connect your Meta Business Manager Account [#connect-your-meta-business-manager-account]
      • <h3> Manage and configure your WhatsApp-enabled Twilio numbers [#manage-and-configure-your-whatsapp-enabled-twilio-numbers]
    • <h2> Sending notifications with WhatsApp [#sending-notifications-with-whatsapp]
    • <h2> Conversational Messaging on WhatsApp [#conversational-messaging-on-whatsapp]
      • <h3> How to initiate a customer service window [#how-to-initiate-a-customer-service-window]
      • <h3> Configuring inbound message webhooks [#configuring-inbound-message-webhooks]
      • <h3> Configuring Fallback URLs for your WhatsApp-enabled Senders [#configuring-fallback-urls-for-your-whatsapp-enabled-senders]
      • <h3> Receiving a WhatsApp message [#receiving-a-whatsapp-message]
      • <h3> Responding to Incoming Messages with TwiML [#responding-to-incoming-messages-with-twiml]
      • <h3> Sending a freeform WhatsApp message using the API [#sending-a-freeform-whatsapp-message-using-the-api]
      • <h3> Web links in freeform WhatsApp messages [#web-links-in-freeform-whatsapp-messages]
      • <h3> Response
      • <h3> Response
    • <h2> Monitor the status of your WhatsApp outbound message [#monitor-the-status-of-your-whatsapp-outbound-message]
      • <h3> Response
    • <h2> Need some help?
230/docs/whatsapp/api
  • <h1> Set up and configure Unified Profiles (Public Beta)
    • <h2> Public Beta
    • <h2> Not a HIPAA Eligible Service or PCI Compliant
    • <h2> Prerequisites [#prerequisites]
    • <h2> Set up Unified Profiles [#set-up-unified-profiles]
    • <h2> Warning
    • <h2> Info
    • <h2> Need some help?
80/docs/unified-profiles/setup
  • <h1> Key Concepts and Terms for the WhatsApp Business Platform with Twilio
    • <h2> Customer service windows [#customer-service-windows]
    • <h2> Message templates [#message-templates]
      • <h3> Message template categories [#message-template-categories]
    • <h2> WhatsApp Business Account (WABA) [#whatsapp-business-account-waba]
    • <h2> Meta Business Portfolio [#meta-business-portfolio]
    • <h2> Info
    • <h2> Twilio Sandbox for WhatsApp [#twilio-sandbox-for-whatsapp]
    • <h2> WhatsApp usernames [#whatsapp-usernames]
      • <h3> Usernames for users [#usernames-for-users]
      • <h3> Messaging users with a phone number [#messaging-users-with-a-phone-number]
      • <h3> Business usernames [#business-usernames]
      • <h3> Rollout timeline [#rollout-timeline]
      • <h3> Countries in the initial rollout [#countries-in-the-initial-rollout]
      • <h3> Prepare for usernames [#prepare-for-usernames]
      • <h3> Contact book [#contact-book]
      • <h3> Where to find more information [#where-to-find-more-information]
    • <h2> Need some help?
180/docs/whatsapp/key-concepts
  • <h1> Migrate phone numbers and WhatsApp senders
    • <h2> Migrate phone numbers from WhatsApp or WhatsApp Business App [#migrate-phone-numbers-from-whatsapp-or-whatsapp-business-app]
    • <h2> Warning
    • <h2> Migrate phone numbers from another WhatsApp Business Platform or another Solution Partner [#migrate-phone-numbers-from-another-whatsapp-business-platform-or-another-solution-partner]
      • <h3> Message template migration [#message-template-migration]
      • <h3> Troubleshooting: Data localization regions [#troubleshooting-data-localization-regions]
    • <h2> Migrate WhatsApp senders from another Twilio account [#migrate-whatsapp-senders-from-another-twilio-account]
    • <h2> Need some help?
80/docs/whatsapp/migrate-numbers-and-senders
  • <h1> Test WhatsApp messaging with the Sandbox
    • <h2> Testing and discovery purposes only
    • <h2> Sandbox limitations [#sandbox-limitations]
    • <h2> How to activate and join the Sandbox [#how-to-activate-and-join-the-sandbox]
    • <h2> Business-initiated messages and templates [#business-initiated-messages-and-templates]
    • <h2> Info
    • <h2> User-initiated messages and replies [#user-initiated-messages-and-replies]
      • <h3> Webhook URL [#webhook-url]
    • <h2> WhatsApp message delivery status [#whatsapp-message-delivery-status]
      • <h3> Status callback URL [#status-callback-url]
    • <h2> Next steps [#next-steps]
    • <h2> Need some help?
120/docs/whatsapp/sandbox
  • <h1> The WhatsApp Business Platform with Twilio: Best Practices and FAQs
    • <h2> General [#general]
    • <h2> Sandbox [#sandbox]
    • <h2> API-specific questions [#api-specific-questions]
    • <h2> Live Senders (WhatsApp-enabled phone numbers) [#live-senders-whatsapp-enabled-phone-numbers]
    • <h2> Media support [#media-support]
    • <h2> Troubleshooting WhatsApp error codes [#troubleshooting-whatsapp-error-codes]
    • <h2> Need some help?
80/docs/whatsapp/best-practices-and-faqs
  • <h1> Guidance on WhatsApp Media Messages
    • <h2> Media Content Types [#media-content-types]
    • <h2> Message Size Limits [#message-size-limits]
    • <h2> Filenames and Captions [#filenames-and-captions]
    • <h2> Supported MIME Types [#supported-mime-types]
    • <h2> Need some help?
60/docs/whatsapp/guidance-whatsapp-media-messages
  • <h1> Editing your WhatsApp Business Profile
    • <h2> Info
    • <h2> Logo requirements [#logo-requirements]
    • <h2> What's next? [#whats-next]
    • <h2> Need some help?
50/docs/whatsapp/editing-your-whatsapp-business-profile
  • <h1> Rich Messaging Features in the Twilio API for WhatsApp
    • <h2> Rich outbound messages with Content Template Builder [#rich-outbound-messages-with-content-template-builder]
    • <h2> Rich Inbound Features in Webhooks [#rich-inbound-features-in-webhooks]
    • <h2> Formatting in WhatsApp Messages [#formatting-in-whatsapp-messages]
      • <h3> Response
    • <h2> Location Messages with WhatsApp [#location-messages-with-whatsapp]
    • <h2> Warning
      • <h3> Send outbound location messages [#send-outbound-location-messages]
      • <h3> Response
      • <h3> Receive inbound location messages [#receive-inbound-location-messages]
    • <h2> Preview weblinks in freeform WhatsApp messages [#preview-weblinks-in-freeform-whatsapp-messages]
    • <h2> Start conversations with deep links [#start-conversations-with-deep-links]
      • <h3> Response
    • <h2> QR Codes and Short Links [#qr-codes-and-short-links]
      • <h3> What are QR codes? [#what-are-qr-codes]
      • <h3> What are Short links? [#what-are-short-links]
      • <h3> How can businesses use QR codes and short links? [#how-can-businesses-use-qr-codes-and-short-links]
      • <h3> How can I get a QR code or short link? [#how-can-i-get-a-qr-code-or-short-link]
    • <h2> What's Next? [#whats-next]
    • <h2> Need some help?
200/docs/whatsapp/message-features
  • <h1> Using WhatsApp with Conversations
    • <h2> Prerequisites [#prerequisites]
    • <h2> Info
      • <h3> Get your WhatsApp templates approved [#get-your-whatsapp-templates-approved]
    • <h2> Info
    • <h2> Cross-Channel Masking: Connecting WhatsApp to SMS [#cross-channel-masking-connecting-whatsapp-to-sms]
      • <h3> Step 1. Create a Conversation [#step-1-create-a-conversation]
      • <h3> Response
      • <h3> Step 2: Create the WhatsApp Participant [#step-2-create-the-whatsapp-participant]
      • <h3> Response
      • <h3> Step 3: Create the SMS Participant [#step-3-create-the-sms-participant]
      • <h3> Response
      • <h3> Step 4: Send a message from WhatsApp [#step-4-send-a-message-from-whatsapp]
    • <h2> Masked Communication: Connecting Two WhatsApp Participants [#masked-communication-connecting-two-whatsapp-participants]
      • <h3> Setting Up the Conversation [#setting-up-the-conversation]
    • <h2> Warning
      • <h3> Response
      • <h3> Response
      • <h3> Starting More Professionally: Using Template Messages [#starting-more-professionally-using-template-messages]
    • <h2> Warning
      • <h3> Response
      • <h3> Response
    • <h2> What's Next [#whats-next]
    • <h2> Need some help?
240/docs/conversations/using-whatsapp-conversations
  • <h1> Using Buttons In WhatsApp
    • <h2> What are WhatsApp buttons? [#what-are-whatsapp-buttons]
    • <h2> Creating templates with buttons [#creating-templates-with-buttons]
    • <h2> Sending templates with buttons [#sending-templates-with-buttons]
    • <h2> Info
      • <h3> Response
    • <h2> Receiving Quick replies [#receiving-quick-replies]
    • <h2> Additional information [#additional-information]
    • <h2> Need some help?
90/docs/whatsapp/buttons
  • <h1> End-of-life for Flex UI versions
    • <h2> Recommended: turn on automatic updates for minor versions [#recommended-turn-on-automatic-updates-for-minor-versions]
    • <h2> Monitor EOL dates and update manually [#monitor-eol-dates-and-update-manually]
    • <h2> End-of-life dates [#end-of-life-dates]
      • <h3> Flex UI 2.x.x [#flex-ui-2xx]
      • <h3> Flex UI 1.x.x [#flex-ui-1xx]
    • <h2> Need some help?
70/docs/flex/flex-ui-eol-reference
  • <h1> Messaging Services
    • <h2> Send a message with a Messaging Service [#send-a-message-with-a-messaging-service]
      • <h3> Response
      • <h3> Status callback URL [#status-callback-url]
    • <h2> Using WhatsApp with Messaging Services [#using-whatsapp-with-messaging-services]
    • <h2> Use RCS with Messaging Services [#use-rcs-with-messaging-services]
    • <h2> Out-of-the-box Messaging Service features [#out-of-the-box-messaging-service-features]
      • <h3> Alphanumeric Sender [#alphanumeric-sender]
    • <h2> Warning
      • <h3> Short code reroute [#short-code-reroute]
    • <h2> Info
      • <h3> Country Code Geomatch [#country-code-geomatch]
      • <h3> Scaler [#scaler]
    • <h2> Warning
    • <h2> Configurable Messaging Services features [#configurable-messaging-services-features]
      • <h3> Sticky Sender [#sticky-sender]
    • <h2> Info
      • <h3> Area Code Geomatch [#area-code-geomatch]
    • <h2> Info
      • <h3> Validity period [#validity-period]
    • <h2> Info
      • <h3> Incoming Messages Handling [#incoming-messages-handling]
      • <h3> Smart Encoding [#smart-encoding]
    • <h2> Info
      • <h3> MMS Converter [#mms-converter]
    • <h2> Warning
    • <h2> Warning
      • <h3> Sender ID Pre-registration Alert [#sender-id-pre-registration-alert]
    • <h2> Warning
      • <h3> Advanced Opt-Out [#advanced-opt-out]
    • <h2> Deleting a Messaging Service [#deleting-a-messaging-service]
    • <h2> Warning
    • <h2> Need some help?
330/docs/messaging/services
  • <h1> Checklist for setting up Twilio Flex
    • <h2> Overview [#overview]
    • <h2> Get to know Twilio's products [#get-to-know-twilios-products]
    • <h2> Setup steps [#setup-steps]
      • <h3> Step 1: Planning and requirements [#step-1-planning-and-requirements]
      • <h3> Step 2: Account and environment setup [#step-2-account-and-environment-setup]
      • <h3> Step 3: Routing and onboarding [#step-3-routing-and-onboarding]
      • <h3> Step 4: Reporting and integrations [#step-4-reporting-and-integrations]
      • <h3> Step 5: Deployment and post-launch [#step-5-deployment-and-post-launch]
    • <h2> Step 1: Planning and requirements [#step-1-planning-and-requirements-1]
      • <h3> Plan your Flex instance [#plan-your-flex-instance]
      • <h3> Meet hardware, software, and network requirements [#meet-hardware-software-and-network-requirements]
      • <h3> Engage developers to help you build [#engage-developers-to-help-you-build]
    • <h2> Step 2: Account and environment setup [#step-2-account-and-environment-setup-1]
      • <h3> Create your Twilio Flex accounts [#create-your-twilio-flex-accounts]
      • <h3> Set up a staging environment [#set-up-a-staging-environment]
      • <h3> Configure communication channels [#configure-communication-channels]
      • <h3> (Optional) Customize your IVR flow [#optional-customize-your-ivr-flow]
    • <h2> Step 3: Routing and onboarding [#step-3-routing-and-onboarding-1]
      • <h3> Set up rules for routing tasks to agents [#set-up-rules-for-routing-tasks-to-agents]
      • <h3> Onboard agents and supervisors [#onboard-agents-and-supervisors]
    • <h2> Step 4: Reporting and integrations [#step-4-reporting-and-integrations-1]
      • <h3> Set up analytics and reporting [#set-up-analytics-and-reporting]
      • <h3> (Optional) Integrate with external tools [#optional-integrate-with-external-tools]
      • <h3> Customize agent and supervisor experience in Flex UI [#customize-agent-and-supervisor-experience-in-flex-ui]
    • <h2> Step 5: Deployment and post-launch [#step-5-deployment-and-post-launch-1]
      • <h3> Scale [#scale]
      • <h3> Test and QA [#test-and-qa]
      • <h3> Prepare training and documentation [#prepare-training-and-documentation]
      • <h3> Finalize your launch plan and go live [#finalize-your-launch-plan-and-go-live]
      • <h3> Maintain Flex in production [#maintain-flex-in-production]
    • <h2> Need some help?
320/docs/flex/building-checklist
  • <h1> Get Started with Flex Conversations
    • <h2> Warning
    • <h2> Next steps [#next-steps]
    • <h2> Need some help?
40/docs/flex/conversations
  • <h1> End User Guides
    • <h2> Need some help?
20/docs/flex/end-user-guide
  • <h1> Flex developer documentation
    • <h2> Working with Flex [#working-with-flex]
    • <h2> What's next? [#whats-next]
    • <h2> Need some help?
40/docs/flex/developer
  • <h1> AI overview (Public Beta)
    • <h2> Public Beta
    • <h2> Not a HIPAA Eligible Service or PCI Compliant
    • <h2> Access [#access]
    • <h2> Prerequisites [#prerequisites]
    • <h2> Data privacy and transparency [#data-privacy-and-transparency]
      • <h3> Data retention and GPDR compliance [#data-retention-and-gpdr-compliance]
    • <h2> Need some help?
80/docs/flex/ai
  • <h1> Onboarding Guide
    • <h2> Need some help?
20/docs/flex/onboarding-guide
  • <h1> Twilio Segment
    • <h2> Quickstarts [#quickstarts]
    • <h2> Connect your app to Segment [#connect-your-app-to-segment]
    • <h2> Learn more [#learn-more]
      • <h3> Related products [#related-products]
    • <h2> Need some help?
60/docs/segment
  • <h1> Bring Your Own Carrier (BYOC) Trunking for Programmable Voice
    • <h2> Getting Started: Configure your BYOC Trunk [#getting-started-configure-your-byoc-trunk]
      • <h3> Before You Begin [#before-you-begin]
      • <h3> Requirements [#requirements]
      • <h3> Console [#console]
      • <h3> BYOC Trunks - Overview [#byoc-trunks---overview]
      • <h3> BYOC Trunks Settings [#byoc-trunks-settings]
    • <h2> Warning
    • <h2> Info
      • <h3> Making Calls [#making-calls]
    • <h2> Need some help?
110/docs/voice/bring-your-own-carrier-byoc
  • <h1> Flex Mobile (public beta)
    • <h2> Flex Mobile is no longer open to new users
    • <h2> Public Beta
    • <h2> Not a HIPAA Eligible Service or PCI Compliant
    • <h2> Overview [#overview]
    • <h2> What's different? [#whats-different]
    • <h2> Next steps [#next-steps]
    • <h2> Need some help?
80/docs/flex/flex-mobile
  • <h1> Administrator Guide
    • <h2> Need some help?
20/docs/flex/admin-guide
  • <h1> How we release Flex
    • <h2> Overview [#overview]
    • <h2> Beta features [#beta-features]
    • <h2> Info
    • <h2> Twilio Flex UI versions [#twilio-flex-ui-versions]
      • <h3> Release lifecycle [#release-lifecycle]
    • <h2> Warning
    • <h2> Info
    • <h2> Warning
      • <h3> flex.twilio.com [#flextwiliocom]
    • <h2> UI versions and features [#ui-versions-and-features]
      • <h3> Turning on features [#turning-on-features]
      • <h3> Deprecating features [#deprecating-features]
    • <h2> Configuration and defaults [#configuration-and-defaults]
    • <h2> Need some help?
150/docs/flex/how-we-release-flex
  • <h1> Segment Resources
    • <h2> Technical support [#technical-support]
    • <h2> Info
      • <h3> Segment Support business hours [#segment-support-business-hours]
    • <h2> Segment University [#segment-university]
    • <h2> Analytics Academy [#analytics-academy]
    • <h2> Recipes [#recipes]
    • <h2> Other resources [#other-resources]
    • <h2> Status Page [#status-page]
    • <h2> Need some help?
100/docs/segment/help
  • <h1> Unified Profiles
    • <h2> Public Beta
    • <h2> Need some help?
30/docs/segment/unified-profiles
  • <h1> Developer Center Overview
    • <h2> Build on Segment [#build-on-segment]
      • <h3> Integration types [#integration-types]
    • <h2> Development process [#development-process]
      • <h3> Become a Segment Partner [#become-a-segment-partner]
      • <h3> Understand Segment's conceptual model and Spec [#understand-segments-conceptual-model-and-spec]
      • <h3> Follow Segment's security guidance [#follow-segments-security-guidance]
      • <h3> Request access to the Segment Developer Center [#request-access-to-the-segment-developer-center]
      • <h3> Create your integration [#create-your-integration]
      • <h3> Write your integration's documentation [#write-your-integrations-documentation]
      • <h3> Submit your integration for review [#submit-your-integration-for-review]
    • <h2> Need some help?
120/docs/segment/partners
  • <h1> Monitor Overview
    • <h2> Need some help?
20/docs/segment/monitor
  • <h1> An introduction to Segment
    • <h2> What is Segment? [#what-is-segment]
    • <h2> What does it do? [#what-does-it-do]
    • <h2> How does Segment work? [#how-does-segment-work]
      • <h3> Segment Messages [#segment-messages]
      • <h3> Anatomy of a Segment message [#anatomy-of-a-segment-message]
      • <h3> Segment Sources [#segment-sources]
      • <h3> Destinations [#destinations]
    • <h2> What happens next? [#what-happens-next]
    • <h2> What are the other parts of the Segment platform? [#what-are-the-other-parts-of-the-segment-platform]
    • <h2> Where can I learn more? [#where-can-i-learn-more]
    • <h2> What's a Workspace? [#whats-a-workspace]
    • <h2> What's a Source? [#whats-a-source]
    • <h2> What's a Destination? [#whats-a-destination]
    • <h2> What's a Warehouse? [#whats-a-warehouse]
    • <h2> Need some help?
160/docs/segment/guides
  • <h1> What is Segment?
    • <h2> Need some help?
20/docs/segment/getting-started
  • <h1> Our API: the basics
    • <h2> Base URL [#base-url]
    • <h2> Authentication [#authentication]
    • <h2> Subresources [#subresources]
    • <h2> Phone Numbers [#phone-numbers]
    • <h2> Usage [#usage]
    • <h2> Accounts [#accounts]
    • <h2> Applications [#applications]
    • <h2> Make calls with Twilio [#make-calls-with-twilio]
    • <h2> Connect with SIP [#connect-with-sip]
    • <h2> Send messages with Twilio [#send-messages-with-twilio]
    • <h2> Need some help?
120/docs/iam/api
  • <h1> The Segment Web App
    • <h2> What's a Workspace? [#whats-a-workspace]
    • <h2> Workspace Overview page [#workspace-overview-page]
    • <h2> Sources [#sources]
    • <h2> Destinations [#destinations]
    • <h2> The Segment Integration Catalog [#the-segment-integration-catalog]
    • <h2> Engage and Protocols [#engage-and-protocols]
    • <h2> Segment Settings [#segment-settings]
    • <h2> Health [#health]
    • <h2> Privacy Portal [#privacy-portal]
    • <h2> Need some help?
110/docs/segment/segment-app
  • <h1> Segment Glossary
    • <h2> Analytics.js [#analyticsjs]
    • <h2> API [#api]
    • <h2> App [#app]
    • <h2> Asynchronous [#asynchronous]
    • <h2> Audience [#audience]
    • <h2> AWS [#aws]
    • <h2> Catalog [#catalog]
    • <h2> CDN [#cdn]
    • <h2> CDP [#cdp]
    • <h2> Cookies [#cookies]
    • <h2> Client Side [#client-side]
    • <h2> Cloud mode [#cloud-mode]
    • <h2> Computed trait [#computed-trait]
    • <h2> Custom trait [#custom-trait]
    • <h2> Debugger [#debugger]
    • <h2> Destination [#destination]
    • <h2> Device mode [#device-mode]
    • <h2> DMP [#dmp]
    • <h2> DSP [#dsp]
    • <h2> ETL [#etl]
    • <h2> Event [#event]
    • <h2> Identify [#identify]
    • <h2> JSON [#json]
    • <h2> Library [#library]
    • <h2> Lookback [#lookback]
    • <h2> Method [#method]
    • <h2> MTU [#mtu]
    • <h2> Object [#object]
    • <h2> OTT (Over the top) [#ott-over-the-top]
    • <h2> Page [#page]
    • <h2> Postgres [#postgres]
    • <h2> Redshift [#redshift]
    • <h2> Retry [#retry]
    • <h2> Replay [#replay]
    • <h2> Schema [#schema]
    • <h2> Server Side [#server-side]
    • <h2> SDK [#sdk]
    • <h2> SQL [#sql]
    • <h2> SQL Trait [#sql-trait]
    • <h2> Source [#source]
    • <h2> Spec [#spec]
    • <h2> SSP [#ssp]
    • <h2> Throughput [#throughput]
    • <h2> Track [#track]
    • <h2> Tracking Plan [#tracking-plan]
    • <h2> Traits [#traits]
    • <h2> Warehouses [#warehouses]
    • <h2> Need some help?
490/docs/segment/glossary
  • <h1> SCIM API overview
    • <h2> How it works [#how-it-works]
    • <h2> Next steps [#next-steps]
    • <h2> Need some help?
40/docs/iam/scim
  • <h1> Credentials AWS Resource
    • <h2> AWS Properties [#aws-properties]
    • <h2> Create an AWSCredential resource [#create-an-awscredential-resource]
      • <h3> Request body parameters [#request-body-parameters]
      • <h3> Response
    • <h2> Fetch a CredentialAWS resource [#fetch-a-credentialaws-resource]
      • <h3> Path parameters [#path-parameters]
      • <h3> Response
    • <h2> Read multiple CredentialAWS resources [#read-multiple-credentialaws-resources]
      • <h3> Query parameters [#query-parameters]
      • <h3> Response
    • <h2> Update a CredentialAWS resource [#update-a-credentialaws-resource]
      • <h3> Path parameters [#path-parameters-1]
      • <h3> Request body parameters [#request-body-parameters-1]
      • <h3> Response
    • <h2> Delete a CredentialAWS resource [#delete-a-credentialaws-resource]
      • <h3> Path parameters [#path-parameters-2]
    • <h2> Need some help?
180/docs/iam/credentialaws-resource
  • <h1> Single Sign On
    • <h2> Twilio Editions feature
    • <h2> What are the benefits of SSO? [#what-are-the-benefits-of-sso]
    • <h2> How does Twilio Console SSO work? [#how-does-twilio-console-sso-work]
    • <h2> Supported features [#supported-features]
    • <h2> Limitations [#limitations]
    • <h2> Configuring SSO for Twilio Console [#configuring-sso-for-twilio-console]
    • <h2> Info
      • <h3> Prerequisites [#prerequisites]
      • <h3> Configuration guides [#configuration-guides]
    • <h2> Info
    • <h2> Activate or deactivate SSO for specific managed users [#activate-or-deactivate-sso-for-specific-managed-users]
    • <h2> Automated user provisioning with SCIM [#automated-user-provisioning-with-scim]
    • <h2> Need some help?
140/docs/iam/single-sign-on
  • <h1> API keys overview
    • <h2> Info
    • <h2> Why you should use API keys [#why-you-should-use-api-keys]
    • <h2> Types of API keys [#types-of-api-keys]
    • <h2> What's next? [#whats-next]
    • <h2> Need some help?
60/docs/iam/api-keys
  • <h1> Get Started with Public Key Client Validation
    • <h2> Twilio Editions feature
    • <h2> Take full control of your secrets [#take-full-control-of-your-secrets]
    • <h2> Client and message validation [#client-and-message-validation]
    • <h2> How to use Public Key Client Validation [#how-to-use-public-key-client-validation]
    • <h2> Warning
    • <h2> Need some help?
70/docs/iam/pkcv
  • <h1> Test Credentials
    • <h2> Find your test credentials [#find-your-test-credentials]
    • <h2> Supported resources [#supported-resources]
    • <h2> Warning
    • <h2> Magic input [#magic-input]
    • <h2> Test buying a number [#test-buying-a-number]
      • <h3> Parameters [#test-incoming-phone-numbers-parameters]
      • <h3> Response
      • <h3> Response
      • <h3> Response
    • <h2> Test sending an SMS [#test-sms-messages]
      • <h3> Parameters [#test-sms-messages-parameters]
      • <h3> Response
      • <h3> Response
      • <h3> Response
    • <h2> Test making a call [#test-calls]
      • <h3> Parameters [#test-calls-parameters]
      • <h3> Response
      • <h3> Response
    • <h2> Test Lookup [#test-lookup]
    • <h2> Need some help?
210/docs/iam/test-credentials
  • <h1> Ordering Workers
    • <h2> Need some help?
20/docs/taskrouter/order-workers
  • <h1> Credentials PublicKey Resource
    • <h2> PublicKey Properties [#publickey-properties]
    • <h2> Create a CredentialPublicKey resource [#create-a-credentialpublickey-resource]
      • <h3> Request body parameters [#request-body-parameters]
      • <h3> Response
    • <h2> Fetch a CredentialPublicKey resource [#fetch-a-credentialpublickey-resource]
      • <h3> Path parameters [#path-parameters]
      • <h3> Response
    • <h2> Read multiple CredentialPublicKey resources [#read-multiple-credentialpublickey-resources]
      • <h3> Query parameters [#query-parameters]
      • <h3> Response
    • <h2> Update a CredentialPublicKey resource [#update-a-credentialpublickey-resource]
      • <h3> Path parameters [#path-parameters-1]
      • <h3> Request body parameters [#request-body-parameters-1]
      • <h3> Response
    • <h2> Delete a CredentialPublicKey resource [#delete-a-credentialpublickey-resource]
      • <h3> Path parameters [#path-parameters-2]
    • <h2> Need some help?
180/docs/iam/credentialpublickey-resource
  • <h1> Twilio Connect
    • <h2> Connect App limitations
    • <h2> Signup Flow
    • <h2> Overview [#overview]
    • <h2> Info
      • <h3> Manage your Connect Apps [#manage-your-connect-apps]
    • <h2> Info
      • <h3> How it works [#how-it-works]
      • <h3> SDKs [#sdks]
    • <h2> Best practices [#best-practices]
      • <h3> Do [#do]
      • <h3> Do not [#do-not]
    • <h2> Permissions [#permissions]
      • <h3> Read all account data [#read-all-account-data]
      • <h3> Charge account for usage [#charge-account-for-usage]
    • <h2> Connect App configuration options [#configuration-options]
    • <h2> Need some help?
170/docs/iam/connect
  • <h1> Lifecycle of a Task: Workflows and Assignment
    • <h2> Workflow Example [#workflow-example]
    • <h2> Workflow Basics [#workflow-basics]
    • <h2> Tracing a Sample 'Sales' Task [#tracing-a-sample-sales-task]
      • <h3> Creating Reservations [#creating-reservations]
    • <h2> Tracing a Sample 'Support' Task [#tracing-a-sample-support-task]
    • <h2> Warning
      • <h3> No Matching Workers Initially Available [#no-matching-workers-initially-available]
    • <h2> Info
    • <h2> Advanced Workflow Features [#advanced-workflow-features]
    • <h2> Need some help?
110/docs/taskrouter/lifecycle-task-workflows-and-assignment
  • <h1> Lifecycle of a Task: Task state
    • <h2> Overview [#overview]
    • <h2> Task states [#task-states]
      • <h3> Pending [#pending]
      • <h3> Reserved [#reserved]
      • <h3> Canceled [#canceled]
      • <h3> Assigned [#assigned]
      • <h3> Wrapping and Completed [#wrapping-and-completed]
    • <h2> Need some help?
90/docs/taskrouter/lifecycle-task-state
  • <h1> TaskRouter: REST API Reference
    • <h2> Base URL [#base-url]
    • <h2> Subresources [#subresources]
    • <h2> REST API best practices [#rest-api-best-practices]
    • <h2> Need some help?
50/docs/taskrouter/api
  • <h1> TaskRouter Quickstarts
    • <h2> Need some help?
20/docs/taskrouter/quickstart
  • <h1> Multitasking
    • <h2> Frequently Asked Questions [#frequently-asked-questions]
      • <h3> What are TaskChannels and how do I use them? [#what-are-taskchannels-and-how-do-i-use-them]
      • <h3> What channels are available when Multitasking is enabled? [#what-channels-are-available-when-multitasking-is-enabled]
      • <h3> How can I create a custom channel? [#how-can-i-create-a-custom-channel]
      • <h3> Why does the Worker not change activity when using Multitasking? [#why-does-the-worker-not-change-activity-when-using-multitasking]
      • <h3> What happens if I put my worker to Busy when MultiTasking? [#what-happens-if-i-put-my-worker-to-busy-when-multitasking]
      • <h3> How does TaskRouter know when a channel capacity becomes available? [#how-does-taskrouter-know-when-a-channel-capacity-becomes-available]
      • <h3> Can I get break down of Tasks by Task Channels? [#can-i-get-break-down-of-tasks-by-task-channels]
      • <h3> What kind of statistics are provided when using Multitasking? [#what-kind-of-statistics-are-provided-when-using-multitasking]
      • <h3> Can I disable Multitasking? [#can-i-disable-multitasking]
    • <h2> Advanced Use Cases [#advanced-use-cases]
    • <h2> Info
      • <h3> worker.channel.<Task Channel>.configured_capacity [#workerchanneltask-channelconfigured_capacity]
      • <h3> worker.channel.<Task Channel>.assigned_tasks [#workerchanneltask-channelassigned_tasks]
      • <h3> worker.channel.<Task Channel>.available_capacity_percentage [#workerchanneltask-channelavailable_capacity_percentage]
      • <h3> Preventing a Worker from receiving Chat Tasks if on a Voice Task [#preventing-a-worker-from-receiving-chat-tasks-if-on-a-voice-task]
      • <h3> Allowing Workers to receive Voice Tasks if they are handling up to one Chat Task [#allowing-workers-to-receive-voice-tasks-if-they-are-handling-up-to-one-chat-task]
      • <h3> Allowing Workers to receive Tasks only if they are 50% busy on another channel [#allowing-workers-to-receive-tasks-only-if-they-are-50-busy-on-another-channel]
      • <h3> Allow workers to manually grab tasks as well as be automatically assigned Tasks [#allow-workers-to-manually-grab-tasks-as-well-as-be-automatically-assigned-tasks]
    • <h2> Need some help?
210/docs/taskrouter/multitasking
  • <h1> Queueing Twilio calls with TaskRouter
    • <h2> Introduction [#introduction]
    • <h2> How it works [#how-it-works]
      • <h3> Call Queue Default Limits [#call-queue-default-limits]
      • <h3> Basic Call Flow [#basic-call-flow]
      • <h3> Using <Enqueue> to route calls with TaskRouter [#using-enqueue-to-route-calls-with-taskrouter]
      • <h3> Handling TaskRouter's Assignment Callback for voice calls: Bridging a call to a Worker [#handling-taskrouters-assignment-callback-for-voice-calls-bridging-a-call-to-a-worker]
      • <h3> Automatically bridging call to Worker [#automatically-bridging-call-to-worker]
    • <h2> Important Restrictions and Considerations [#important-restrictions-and-considerations]
      • <h3> TwiML will manage updates to associated TaskRouter Tasks [#twiml-will-manage-updates-to-associated-taskrouter-tasks]
      • <h3> Task attributes linking Tasks to calls [#task-attributes-linking-tasks-to-calls]
      • <h3> Modifications to the Twilio Queues list [#modifications-to-the-twilio-queues-list]
    • <h2> Need some help?
130/docs/taskrouter/twiml-queue-calls
  • <h1> Using TaskRouter Expressions
    • <h2> Expression Structure [#expression-structure]
      • <h3> Constants [#constants]
      • <h3> References [#references]
      • <h3> Comparison Operators [#comparison-operators]
      • <h3> Logical Operators [#logical-operators]
    • <h2> Queue, Matching Tasks, and Matching Workers Expressions [#queue-matching-tasks-and-matching-workers-expressions]
    • <h2> Need some help?
80/docs/taskrouter/expression-syntax
  • <h1> Time of Day Routing for TaskRouter
    • <h2> taskrouter.currentTime [#taskroutercurrenttime]
    • <h2> taskrouter.currentHour [#taskroutercurrenthour]
    • <h2> taskrouter.currentMin [#taskroutercurrentmin]
    • <h2> taskrouter.dayOfWeek [#taskrouterdayofweek]
    • <h2> Example [#example]
    • <h2> Need some help?
70/docs/taskrouter/time-of-day-routing
  • <h1> Upgrade to TaskRouter SDK version 2
    • <h2> New features and key updates [#new-features-and-key-updates]
    • <h2> Breaking changes and updates [#breaking-changes-and-updates]
    • <h2> Upgrade steps [#upgrade-steps]
    • <h2> Version 2 update details and examples [#version-2-update-details-and-examples]
      • <h3> Promises instead of callbacks [#promises-instead-of-callbacks]
      • <h3> Activity access changes [#activity-access-changes]
      • <h3> Fetching workspace activities [#fetching-workspace-activities]
      • <h3> Fetching workspace workers [#fetching-workspace-workers]
      • <h3> Updating worker activity [#updating-worker-activity]
      • <h3> Event listening [#event-listening]
      • <h3> Reservation event handling [#reservation-event-handling]
    • <h2> Need some help?
130/docs/taskrouter/migrate-js-sdk-to-v2
  • <h1> Workflows Overview
    • <h2> Workflow Configuration Document Structure [#workflow-configuration-document-structure]
    • <h2> Evaluation [#evaluation]
    • <h2> Do not use Personally Identifiable Information for Worker identity
    • <h2> Examples [#examples]
      • <h3> Simple Default example [#simple-default-example]
      • <h3> Simple Task Escalation Example [#simple-task-escalation-example]
      • <h3> Complex Routing Example [#complex-routing-example]
    • <h2> Can the Default Filter be used as a Fallback here?
      • <h3> Multiple Filter Example [#multiple-filter-example]
      • <h3> Complex Routing Example [#complex-routing-example-2]
      • <h3> More Complex Routing Example With Target Worker Expressions [#more-complex-routing-example-with-target-worker-expressions]
    • <h2> Need some help?
130/docs/taskrouter/workflow-configuration
  • <h1> TaskRouter resource limits
    • <h2> Overview [#overview]
    • <h2> Why TaskRouter has limits [#why-taskrouter-has-limits]
    • <h2> REST API best practices [#rest-api-best-practices]
    • <h2> Resource configuration limits [#resource-configuration-limits]
    • <h2> Info
    • <h2> Other limits [#other-limits]
      • <h3> Update the waiting voice calls per TaskRouter Workflow limit with Twilio CLI [#update-the-waiting-voice-calls-per-taskrouter-workflow-limit-with-twilio-cli]
    • <h2> Need some help?
90/docs/taskrouter/limits
  • <h1> How TaskRouter Works
    • <h2> Introduction [#introduction]
    • <h2> How TaskRouter Works [#how-taskrouter-works]
      • <h3> Interacting with TaskRouter in Realtime [#interacting-with-taskrouter-in-realtime]
      • <h3> Automatically Creating and Completing Tasks [#automatically-creating-and-completing-tasks]
      • <h3> Picking the Best Worker [#picking-the-best-worker]
    • <h2> Example Application Flow [#example-application-flow]
    • <h2> Getting Started with TaskRouter Development [#getting-started-with-taskrouter-development]
    • <h2> Need some help?
90/docs/taskrouter/how-taskrouter-works
  • <h1> TaskRouter.js v1: Integrating TaskRouter to your browser-based applications
    • <h2> Info
    • <h2> Info
    • <h2> Need some help?
40/docs/taskrouter/js-sdk-v1
  • <h1> Queue Ordering
    • <h2> LIFO vs. FIFO [#lifo-vs-fifo]
    • <h2> Adjust task sorting with virtual start time [#adjust-task-sorting-with-virtual-start-time]
    • <h2> Queue ordering vs agent ordering [#queue-ordering-vs-agent-ordering]
    • <h2> Need some help?
50/docs/taskrouter/queue-ordering-last-first-out-lifo
  • <h1> Lifecycle of a Task: Timeout evaluation
    • <h2> Overview [#overview]
    • <h2> Example Workflow [#example-workflow]
    • <h2> Info
    • <h2> How TaskRouter evaluate timeouts [#how-taskrouter-evaluate-timeouts]
    • <h2> Manage task timeouts for active calls in Twilio Flex [#manage-task-timeouts-for-active-calls-in-twilio-flex]
    • <h2> Next steps [#next-steps]
    • <h2> Need some help?
80/docs/taskrouter/task-evaluation
  • <h1> Contact Center Blueprint
    • <h2> Introduction [#introduction]
    • <h2> What types of Contact Centers are built on Twilio? [#what-types-of-contact-centers-are-built-on-twilio]
    • <h2> Using this Blueprint [#using-this-blueprint]
      • <h3> Customizing sequence diagrams for your own use [#customizing-sequence-diagrams-for-your-own-use]
    • <h2> Need some help?
60/docs/taskrouter/contact-center-blueprint
  • <h1> Skipping based on Worker availability
    • <h2> Overview [#overview]
    • <h2> Options [#options]
    • <h2> Info
    • <h2> Skipping based on capacity [#skipping-based-on-capacity]
    • <h2> Syntax [#syntax]
    • <h2> Need some help?
70/docs/taskrouter/worker-presence
  • <h1> TaskRouter.js v2: Integrating TaskRouter with your browser-based applications
    • <h2> Overview [#overview]
    • <h2> Supported objects [#supported-objects]
    • <h2> Additional resources [#additional-resources]
    • <h2> Need some help?
50/docs/taskrouter/js-sdk
  • <h1> Assigning Tasks to Workers: Handling Assignment Callbacks
    • <h2> Assignment callback overview [#assignment-callback-overview]
      • <h3> Task assignment callback parameters [#assignment-callback-parameters]
      • <h3> Responding to the Assignment Callback [#respond-to-assignment]
      • <h3> Immediately rejecting a reservation [#immediate-reject]
      • <h3> Dequeue a call from a TwiML queue [#dequeue-call]
      • <h3> Initiating a phone call [#initiating-call]
      • <h3> Redirect a call to a new TwiML document [#redirecting-call]
      • <h3> Another scenario to use redirect [#another-scenario-to-use-redirect]
    • <h2> Need some help?
100/docs/taskrouter/handle-assignment-callbacks
  • <h1> Using Lookup with Twilio Regions
    • <h2> Overview [#overview]
    • <h2> Warning
    • <h2> Limitations [#limitations]
    • <h2> Lookup API Quickstart in a non-US Twilio Region [#lookup-api-quickstart-in-a-non-us-twilio-region]
      • <h3> Step 1: Authentication [#step-1-authentication]
      • <h3> Step 2: Make an API request with cURL [#step-2-make-an-api-request-with-curl]
    • <h2> Need some help?
80/docs/lookup/using-lookup-with-twilio-regions
  • <h1> Managing Regional Resources in Console
    • <h2> Single-Region navigation [#single-region-navigation]
    • <h2> Multi-Region navigation [#multi-region-navigation]
    • <h2> Managing phone number configurations [#managing-phone-number-configurations]
    • <h2> Warning
    • <h2> Managing Auth Tokens and API Keys [#managing-auth-tokens-and-api-keys]
    • <h2> Next steps [#next-steps]
    • <h2> Need some help?
80/docs/global-infrastructure/managing-regional-resources-in-console
  • <h1> Inbound Processing Region API - SipDomain
    • <h2> Warning
    • <h2> SipDomain Properties [#sipdomain-properties]
    • <h2> Fetch a SipDomain's current Inbound Processing Region configuration [#fetch-a-sipdomains-current-inbound-processing-region-configuration]
      • <h3> Path parameters [#path-parameters]
      • <h3> Response
    • <h2> Update a SipDomain's Inbound Processing Region configuration [#update-a-sipdomains-inbound-processing-region-configuration]
      • <h3> Path parameters [#path-parameters-1]
      • <h3> Request body parameters [#request-body-parameters]
      • <h3> Response
    • <h2> Need some help?
110/docs/global-infrastructure/inbound-processing-region-api-sipdomain
  • <h1> Inbound Processing Region API - PhoneNumber
    • <h2> Warning
    • <h2> PhoneNumber Properties [#phonenumber-properties]
    • <h2> Fetch a PhoneNumber's current Inbound Processing Region configuration [#fetch-a-phonenumbers-current-inbound-processing-region-configuration]
      • <h3> Path parameters [#path-parameters]
      • <h3> Response
    • <h2> Update a PhoneNumber's Inbound Processing Region configuration [#update-a-phonenumbers-inbound-processing-region-configuration]
      • <h3> Path parameters [#path-parameters-1]
      • <h3> Request body parameters [#request-body-parameters]
      • <h3> Response
    • <h2> Need some help?
110/docs/global-infrastructure/inbound-processing-region-api-phone-number
  • <h1> Use the Conversations API with Twilio Regions
    • <h2> Review Available Features [#review-available-features]
    • <h2> Warning
    • <h2> Configure your application to use Conversations in IE1 [#configure-your-application-to-use-conversations-in-ie1]
    • <h2> Use the Conversations REST API in IE1 [#use-the-conversations-rest-api-in-ie1]
    • <h2> Warning
    • <h2> Info
      • <h3> Authentication and credentials [#authentication-and-credentials]
      • <h3> Create a Conversation [#create-a-conversation]
      • <h3> Add a chat participant to the Conversation [#add-a-chat-participant-to-the-conversation]
      • <h3> Send Messages via the Conversation [#send-messages-via-the-conversation]
    • <h2> Manage Conversations in IE1 using Twilio Console [#manage-conversations-in-ie1-using-twilio-console]
    • <h2> Use the Conversations mobile or web SDK in IE1 [#use-the-conversations-mobile-or-web-sdk-in-ie1]
    • <h2> Warning
    • <h2> Migrate an existing Conversations app to IE1 [#migrate-an-existing-conversations-app-to-ie1]
    • <h2> Warning
    • <h2> Warning
    • <h2> Need some help?
180/docs/global-infrastructure/conversations-api-with-twilio-regions
  • <h1> Set a phone number's inbound processing Region using the Console
    • <h2> Pin the Phone Numbers product menu for your target Region [#pin-the-phone-numbers-product-menu-for-your-target-region]
    • <h2> Info
    • <h2> Access your phone number's configuration in the target Region [#access-your-phone-numbers-configuration-in-the-target-region]
    • <h2> Review the phone number's Region-specific configuration [#review-the-phone-numbers-region-specific-configuration]
    • <h2> Info
    • <h2> Review and change the phone number's incoming call routing setting [#review-and-change-the-phone-numbers-incoming-call-routing-setting]
    • <h2> Danger
    • <h2> Verify the incoming call routing Region [#verify-the-incoming-call-routing-region]
    • <h2> Next Steps [#next-steps]
    • <h2> Need some help?
110/docs/global-infrastructure/inbound-processing-console
  • <h1> Using Verify Silent Network Auth with Twilio Regions
    • <h2> Overview [#overview]
    • <h2> Warning
    • <h2> Limitations [#limitations]
    • <h2> Quickstart [#quickstart]
      • <h3> Step 1: Authentication [#step-1-authentication]
      • <h3> Step 2: Set up IE1 base API URL [#step-2-set-up-ie1-base-api-url]
      • <h3> Step 3: Create a Verify Service in IE1 [#step-3-create-a-verify-service-in-ie1]
      • <h3> Step 4: Start a new SNA Verification in IE1 [#step-4-start-a-new-sna-verification-in-ie1]
      • <h3> Step 5: Invoke the SNA URL [#step-5-invoke-the-sna-url]
      • <h3> Step 6: Check the Verification Attempt result in IE1 [#step-6-check-the-verification-attempt-result-in-ie1]
    • <h2> Need some help?
120/docs/verify/using-verify-silent-network-auth-with-twilio-regions
  • <h1> Edge Locations
    • <h2> Twilio products that support Edge Locations [#twilio-products-that-support-edge-locations]
    • <h2> Public Edge Locations [#public-edge-locations]
    • <h2> Warning
    • <h2> Action required by April 28, 2026
    • <h2> Private Interconnect [#private-interconnect]
    • <h2> Need some help?
70/docs/global-infrastructure/edge-locations
  • <h1> Make an outbound phone call via REST API in a non-US Twilio Region
    • <h2> Step 1: Setup [#step-1-setup]
    • <h2> Step 2: Make a request to the Calls endpoint [#step-2-make-a-request-to-the-calls-endpoint]
      • <h3> The Twilio API's FQDN format [#the-twilio-apis-fqdn-format]
    • <h2> Warning
    • <h2> Info
      • <h3> Issue the API request with cURL [#issue-the-api-request-with-curl]
    • <h2> Step 3 (optional): Issue the API request with a server-side SDK [#step-3-optional-issue-the-api-request-with-a-server-side-sdk]
    • <h2> Next steps [#next-steps]
    • <h2> Need some help?
100/docs/global-infrastructure/create-an-outbound-call-via-rest-api-in-a-non-us-twilio-region
  • <h1> Regional SIP Domains
    • <h2> SIP Domains and Regional Routing [#sip-domains-and-regional-routing]
    • <h2> Info
      • <h3> Register SIP Endpoints [#register-sip-endpoints]
      • <h3> Make calls from your registered devices [#make-calls-from-your-registered-devices]
      • <h3> Make calls to your registered devices via REST API [#make-calls-to-your-registered-devices-via-rest-api]
      • <h3> Make calls to your registered devices via TwiML [#make-calls-to-your-registered-devices-via-twiml]
    • <h2> Connecting to a local Edge Location with localized SIP URIs [#connecting-to-a-local-edge-location-with-localized-sip-uris]
    • <h2> Need some help?
90/docs/global-infrastructure/regional-sip-domains
  • <h1> Regional support for Functions and Assets
    • <h2> Info
    • <h2> What are Functions and Assets? [#what-are-functions-and-assets]
    • <h2> Which Regions are Functions and Assets available in? [#which-regions-are-functions-and-assets-available-in]
    • <h2> What are the benefits of regional support? [#what-are-the-benefits-of-regional-support]
    • <h2> Warning
    • <h2> What should I consider when developing Functions and Assets regionally? [#what-should-i-consider-when-developing-functions-and-assets-regionally]
      • <h3> Domains [#domains]
      • <h3> Deployments [#deployments]
    • <h2> Warning
    • <h2> Warning
      • <h3> Credentials and Twilio REST APIs [#credentials-and-twilio-rest-apis]
      • <h3> Signature validation [#signature-validation]
    • <h2> How do I use Functions and Assets in different regions from the Console? [#how-do-i-use-functions-and-assets-in-different-regions-from-the-console]
    • <h2> How do I use Functions and Assets in different regions with the CLI? [#how-do-i-use-functions-and-assets-in-different-regions-with-the-cli]
    • <h2> Info
    • <h2> How do I use the Serverless API in different Regions? [#how-do-i-use-the-serverless-api-in-different-regions]
    • <h2> Info
    • <h2> How do I tell which Region my Functions are running in? [#how-do-i-tell-which-region-my-functions-are-running-in]
    • <h2> Info
    • <h2> Can I use Functions and Assets with different Edges? [#can-i-use-functions-and-assets-with-different-edges]
    • <h2> How can I use non-regionalized Twilio products from regionalized Functions? [#how-can-i-use-non-regionalized-twilio-products-from-regionalized-functions]
    • <h2> Danger
    • <h2> Need some help?
240/docs/global-infrastructure/regional-support-functions-assets
  • <h1> Migrating your application to a new Region
    • <h2> Twilio's Region isolation model [#twilios-region-isolation-model]
    • <h2> Selecting an alternate Region [#selecting-an-alternate-region]
    • <h2> Warning
    • <h2> Preparing your application in an alternate Region [#preparing-your-application-in-an-alternate-region]
    • <h2> Danger
      • <h3> Step 1. Prepare and configure Regional Twilio resources [#step-1-prepare-and-configure-regional-twilio-resources]
      • <h3> Step 2. Setup the Phone Numbers configuration in the alternate Region [#step-2-setup-the-phone-numbers-configuration-in-the-alternate-region]
    • <h2> Migrate your application to an alternate Region [#migrate-your-application-to-an-alternate-region]
      • <h3> Step 3. Adjust your application's connections to Twilio [#step-3-adjust-your-applications-connections-to-twilio]
    • <h2> Warning
      • <h3> Step 4. Update phone numbers incoming routing setting [#step-4-update-phone-numbers-incoming-routing-setting]
      • <h3> Step 5. Test your application and verify your migration [#step-5-test-your-application-and-verify-your-migration]
    • <h2> Troubleshooting tips [#troubleshooting-tips]
      • <h3> Authentication failure [#authentication-failure]
      • <h3> Missing resources [#missing-resources]
      • <h3> Unsupported features [#unsupported-features]
    • <h2> Twilio Regions for High Availability [#twilio-regions-for-high-availability]
    • <h2> Next steps [#next-steps]
    • <h2> Need some help?
200/docs/global-infrastructure/migrating-your-application-to-a-new-region
  • <h1> Regional product availability
    • <h2> Warning
    • <h2> Ireland (IE1) Region [#ireland-ie1-region]
      • <h3> Unsupported Voice features in IE1 [#unsupported-voice-features-in-ie1]
      • <h3> Voice SDK requirements [#voice-sdk-requirements]
    • <h2> Australia (AU1) Region [#australia-au1-region]
      • <h3> Unsupported Voice features in AU1 [#unsupported-voice-features-in-au1]
      • <h3> Voice SDK requirements [#voice-sdk-requirements-1]
    • <h2> Need some help?
90/docs/global-infrastructure/regional-product-and-feature-availability
  • <h1> Inbound Call Processing
    • <h2> Setting your phone number's routing Region [#setting-your-phone-numbers-routing-region]
    • <h2> Need some help?
30/docs/global-infrastructure/inbound-call-processing
  • <h1> Regional SIP Trunks
    • <h2> SIP Trunks and Regional Routing [#sip-trunks-and-regional-routing]
      • <h3> Select an Origination Region [#select-an-origination-region]
      • <h3> Select a Termination Region [#select-a-termination-region]
    • <h2> Optimize network connectivity by selecting an Edge Location [#optimize-network-connectivity-by-selecting-an-edge-location]
    • <h2> Need some help?
60/docs/global-infrastructure/regional-sip-trunks
  • <h1> Use the Voice iOS SDK with a non-US Twilio Region
    • <h2> How the iOS SDK uses Regions [#how-the-ios-sdk-uses-regions]
    • <h2> Access tokens and the target Region [#access-tokens-and-the-target-region]
    • <h2> A sample iOS Voice app running in US1 [#a-sample-ios-voice-app-running-in-us1]
    • <h2> Info
    • <h2> Migrate the app to another Twilio Region [#migrate-the-app-to-another-twilio-region]
      • <h3> Step 1: Create an API Key in IE1 [#step-1-create-an-api-key-in-ie1]
      • <h3> Step 2: Create a TwiML Application in IE1 [#step-2-create-a-twiml-application-in-ie1]
      • <h3> Step 3: Create a Push Credential in IE1 [#step-3-create-a-push-credential-in-ie1]
    • <h2> Warning
    • <h2> Next steps [#next-steps]
    • <h2> Need some help?
120/docs/global-infrastructure/use-the-voice-ios-sdk-with-a-non-us-twilio-region
  • <h1> Use the Programmable Voice JavaScript SDK with a non-US Twilio Region
    • <h2> How the Voice JS SDK uses Regions [#how-the-voice-js-sdk-uses-regions]
    • <h2> Access Tokens and the target Region [#access-tokens-and-the-target-region]
    • <h2> A sample browser-based Voice application [#a-sample-browser-based-voice-application]
    • <h2> Run the application with the default Twilio Region [#run-the-application-with-the-default-twilio-region]
    • <h2> Danger
    • <h2> Migrate the application to another Twilio Region [#migrate-the-application-to-another-twilio-region]
      • <h3> 1. Update the application's configuration to use an AU1-specific API Key [#1-update-the-applications-configuration-to-use-an-au1-specific-api-key]
      • <h3> 2. Update the application code to specify the target Region when creating an Access Token [#2-update-the-application-code-to-specify-the-target-region-when-creating-an-access-token]
      • <h3> 3. Create new TwiML Application in the target Region [#3-create-new-twiml-application-in-the-target-region]
    • <h2> Next steps [#next-steps]
    • <h2> Need some help?
120/docs/global-infrastructure/use-the-programmable-voice-javascript-sdk-with-a-non-us-twilio-region
  • <h1> Understanding Edge Locations
    • <h2> Info
    • <h2> Action Required by April 28, 2026
    • <h2> Edge Location capabilities [#edge-location-capabilities]
      • <h3> Inbound connectivity [#inbound-connectivity]
    • <h2> Info
      • <h3> Your ingress path to Twilio [#your-ingress-path-to-twilio]
    • <h2> The processing region [#the-processing-region]
    • <h2> Outbound connectivity [#outbound-connectivity]
    • <h2> Anatomy of a Twilio connection [#anatomy-of-a-twilio-connection]
    • <h2> Next steps [#next-steps]
    • <h2> Need some help?
120/docs/global-infrastructure/understanding-edge-locations
  • <h1> Using the Twilio REST API in a non-US Region
    • <h2> Action required by April 28, 2026
    • <h2> Select a target Region for your API requests [#select-a-target-region-for-your-api-requests]
    • <h2> The Twilio API's FQDN format [#the-twilio-apis-fqdn-format]
    • <h2> Info
    • <h2> Twilio server-side SDKs [#twilio-server-side-sdks]
    • <h2> Always specify both edge and region
    • <h2> Region-specific authentication credentials [#region-specific-authentication-credentials]
    • <h2> Other Region-specific resources [#other-region-specific-resources]
    • <h2> Warning
    • <h2> Next steps [#next-steps]
    • <h2> Need some help?
120/docs/global-infrastructure/using-the-twilio-rest-api-in-a-non-us-region
  • <h1> Set a phone number's inbound processing Region using the REST API
    • <h2> Review your phone number's webhook configuration in the target Region [#review-your-phone-numbers-webhook-configuration-in-the-target-region]
    • <h2> Check which Region your phone number is currently routed to [#check-which-region-your-phone-number-is-currently-routed-to]
    • <h2> Warning
    • <h2> Set which Region your phone number is currently routed to [#set-which-region-your-phone-number-is-currently-routed-to]
    • <h2> Danger
    • <h2> Verify the incoming call routing Region [#verify-the-incoming-call-routing-region]
    • <h2> Routing calls to an Elastic SIP Trunk or Twilio SIP Domain [#routing-calls-to-an-elastic-sip-trunk-or-twilio-sip-domain]
    • <h2> Warning
    • <h2> Need some help?
100/docs/global-infrastructure/inbound-processing-api
  • <h1> Use the Android Voice SDK with a non-US Twilio Region
    • <h2> How the Android SDK uses Regions [#how-the-android-sdk-uses-regions]
    • <h2> Access tokens and the target Region [#access-tokens-and-the-target-region]
    • <h2> A sample Android Voice app running in US1 [#a-sample-android-voice-app-running-in-us1]
    • <h2> Info
    • <h2> Migrate the app to another Twilio Region [#migrate-the-app-to-another-twilio-region]
      • <h3> Step 1: Create an API Key in IE1 [#step-1-create-an-api-key-in-ie1]
      • <h3> Step 2: Create a TwiML Application in IE1 [#step-2-create-a-twiml-application-in-ie1]
      • <h3> Step 3: Create a Push Credential in IE1 [#step-3-create-a-push-credential-in-ie1]
    • <h2> Warning
    • <h2> Next steps [#next-steps]
    • <h2> Need some help?
120/docs/global-infrastructure/use-the-voice-android-sdk-with-a-non-us-twilio-region
  • <h1> Inbound Processing Region API - Trunk
    • <h2> Warning
    • <h2> Trunk properties [#trunk-properties]
    • <h2> Fetch a Trunk's current Inbound Processing Region configuration [#fetch-a-trunks-current-inbound-processing-region-configuration]
      • <h3> Path parameters [#path-parameters]
      • <h3> Response
    • <h2> Update a Trunk's Inbound Processing Region configuration [#update-a-trunks-inbound-processing-region-configuration]
      • <h3> Path parameters [#path-parameters-1]
      • <h3> Request body parameters [#request-body-parameters]
      • <h3> Response
    • <h2> Need some help?
110/docs/global-infrastructure/inbound-processing-region-api-trunk
  • <h1> What is a Network Edge?
    • <h2> Content delivery through network edges [#content-delivery-through-network-edges]
    • <h2> Twilio Edge Locations [#twilio-edge-locations]
    • <h2> Edge Location capabilities [#edge-location-capabilities]
    • <h2> Optimize your connectivity with Edge Locations [#optimize-your-connectivity-with-edge-locations]
    • <h2> Available public and private Edge Locations [#available-public-and-private-edge-locations]
    • <h2> Need some help?
70/docs/glossary/what-is-a-network-edge
  • <h1> Lookup v2 API
    • <h2> Data packages [#data-packages]
    • <h2> API base URL [#api-base-url]
    • <h2> Warning
    • <h2> Authentication [#authentication]
    • <h2> Regions support [#regions-support]
    • <h2> Making a request [#making-a-request]
      • <h3> Response
      • <h3> Response
      • <h3> Response
      • <h3> Query parameters [#query-parameters]
    • <h2> Data packages are a paid feature.
      • <h3> Path parameters [#path-parameters]
      • <h3> Query parameters [#query-parameters-1]
      • <h3> Response properties [#response-properties]
    • <h2> Need some help?
160/docs/lookup/v2-api
  • <h1> Twilio Regions
    • <h2> Twilio workload processing and storage [#twilio-workload-processing-and-storage]
    • <h2> Warning
      • <h3> Workload processing and storage examples [#workload-processing-and-storage-examples]
    • <h2> Warning
    • <h2> Twilio's Region isolation model [#twilios-region-isolation-model]
      • <h3> Workload dependencies and Twilio resources [#workload-dependencies-and-twilio-resources]
      • <h3> Workload-generated resources are Region-specific [#workload-generated-resources-are-region-specific]
      • <h3> Globally accessible Twilio resources [#globally-accessible-twilio-resources]
    • <h2> Select a Region for your application [#select-a-region-for-your-application]
      • <h3> Select a Region for minimal latency [#select-a-region-for-minimal-latency]
      • <h3> Example: A Programmable Voice powered IVR system [#example-a-programmable-voice-powered-ivr-system]
      • <h3> Select a Region for controlled data residency [#select-a-region-for-controlled-data-residency]
    • <h2> Warning
      • <h3> Use the default Twilio Region [#use-the-default-twilio-region]
    • <h2> Next steps [#next-steps]
    • <h2> Need some help?
170/docs/global-infrastructure/understanding-twilio-regions
  • <h1> Programmable Voice Failover Best Practices
    • <h2> Overview [#overview]
    • <h2> Elastic SIP Trunking Termination [#elastic-sip-trunking-termination]
      • <h3> Utilize all IP addresses for a termination SIP URI [#utilize-all-ip-addresses-for-a-termination-sip-uri]
      • <h3> Configure multiple fallback SIP URIs [#configure-multiple-fallback-sip-uris]
    • <h2> Elastic SIP Trunking Origination [#elastic-sip-trunking-origination]
      • <h3> Whitelist all Twilio signaling and media IP addresses [#whitelist-all-twilio-signaling-and-media-ip-addresses]
      • <h3> Load balance between multiple PBXs/SBCs [#load-balance-between-multiple-pbxssbcs]
      • <h3> Stand up fallback PBXs/SBCs in other regions [#stand-up-fallback-pbxssbcs-in-other-regions]
      • <h3> Configure a disaster recovery URL [#configure-a-disaster-recovery-url]
    • <h2> SIP Interface [#sip-interface]
      • <h3> Register SIP devices with multiple locations [#register-sip-devices-with-multiple-locations]
    • <h2> Interconnect [#interconnect]
      • <h3> Connect to multiple Twilio Exchange locations [#connect-to-multiple-twilio-exchange-locations]
    • <h2> Application [#application]
      • <h3> Make your application highly available [#make-your-application-highly-available]
      • <h3> Make your application dependencies highly available [#make-your-application-dependencies-highly-available]
    • <h2> Webhooks [#webhooks]
      • <h3> Specify a fallback URL [#specify-a-fallback-url]
      • <h3> Catch errors at your fallback URLs [#catch-errors-at-your-fallback-urls]
      • <h3> Use connection overrides [#use-connection-overrides]
    • <h2> REST API and server-side SDKs [#rest-api-and-server-side-sdks]
      • <h3> Fallback to other edge locations [#fallback-to-other-edge-locations]
    • <h2> Web and mobile client SDKs [#web-and-mobile-client-sdks]
      • <h3> Specify a fallback when making a call [#specify-a-fallback-when-making-a-call]
      • <h3> Make your token provider highly available [#make-your-token-provider-highly-available]
    • <h2> Need some help?
270/docs/voice/twilio-voice-failover-best-practices
  • <h1> Manage Regional API Credentials
    • <h2> Manage API credentials using Twilio Console [#manage-api-credentials-using-twilio-console]
    • <h2> Warning
    • <h2> Warning
    • <h2> Manage API credentials using the Twilio CLI [#manage-api-credentials-using-the-twilio-cli]
      • <h3> Creating a regional profile [#creating-a-regional-profile]
    • <h2> Warning
      • <h3> What happens during profile creation [#what-happens-during-profile-creation]
      • <h3> Using region-specific credentials [#using-region-specific-credentials]
    • <h2> Info
      • <h3> Switching between regional profiles [#switching-between-regional-profiles]
    • <h2> Manage API credentials using the Twilio REST API [#manage-api-credentials-using-the-twilio-rest-api]
    • <h2> Need some help?
130/docs/global-infrastructure/manage-regional-api-credentials
  • <h1> Magic Numbers for Lookup
    • <h2> Lookup Packages compatible with Magic Numbers [#lookup-packages-compatible-with-magic-numbers]
    • <h2> Warning
    • <h2> Need some help?
40/docs/lookup/magic-numbers-for-lookup
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https://datatracker.ietf.org/doc/html/draft-ietf-ice-trickle-161/docs/stun-turn
https://datatracker.ietf.org/doc/html/rfc18081/docs/rcs/onboarding
https://datatracker.ietf.org/doc/html/rfc19181/docs/interconnect/third-party-exchange
https://datatracker.ietf.org/doc/html/rfc32611/docs/sip-trunking/sip-header-manipulation
https://datatracker.ietf.org/doc/html/rfc32631/docs/sip-trunking/sending-sip-to-twilio-best-practices
https://datatracker.ietf.org/doc/html/rfc42261/docs/glossary/totp
https://datatracker.ietf.org/doc/html/rfc46481/docs/authy/validation
https://datatracker.ietf.org/doc/html/rfc47871/docs/video/networking-considerations
https://datatracker.ietf.org/doc/html/rfc49611/docs/sip-trunking/risks-associated-with-using-symmetric-rtp
https://datatracker.ietf.org/doc/html/rfc53821/docs/video/networking-considerations
https://datatracker.ietf.org/doc/html/rfc62381/docs/glossary/totp
https://datatracker.ietf.org/doc/html/rfc73621/docs/sip-trunking/risks-associated-with-using-symmetric-rtp
https://datatracker.ietf.org/doc/html/rfc7519/1/docs/glossary/what-is-an-authentication-token
https://datatracker.ietf.org/wg/scim/documents/1/docs/iam/scim
https://deepmind.google/technologies/gemini1/docs/glossary/what-is-a-large-language-model
https://demo.twilio.com/welcome/sms1/docs/messaging/twiml
https://demo.twilio.com/welcome/voice/1/docs/global-infrastructure/inbound-processing-console
https://devcenter.heroku.com/articles/config-vars1/docs/usage/secure-credentials
https://developer.android.com/studio/index.html1/docs/verify/app-verification
https://developer.android.com/studio/write/java8-support1/docs/conversations/sdk-download-install
https://developer.apple.com/account1/docs/notify/configure-ios-push-notifications
https://developer.apple.com/app-store/user-privacy-and-data-use/1/docs/video/changelog-twilio-video-ios-latest
https://developer.apple.com/documentation/network/nwconnection1/docs/video/ios-getting-started
https://developer.apple.com/documentation/replaykit/rpbroadcastactivityviewcontroller1/docs/video/ios-v4-screen-share
https://developer.apple.com/documentation/replaykit/rpbroadcastsamplehandler1/docs/video/ios-v4-screen-share
https://developer.apple.com/documentation/uikit/uiscene1/docs/video/ios
https://developer.apple.com/documentation/xcode-release-notes/xcode-14-release-notes1/docs/video/changelog-twilio-video-ios-latest
https://developer.apple.com/safari/download/1/docs/video/javascript-v2-developing-safari-11
https://developer.apple.com/support/certificates/1/docs/notify/configure-ios-push-notifications
https://developer.apple.com/swift/1/docs/glossary/what-is-an-api
https://developer.chrome.com/docs/extensions1/docs/video/screen-share-chrome
https://developer.chrome.com/extensions/background_pages1/docs/video/screen-share-chrome
https://developer.chrome.com/extensions/desktopCapture1/docs/video/screen-share-chrome
https://developer.chrome.com/extensions/manifest1/docs/video/screen-share-chrome
https://developer.chrome.com/extensions/messaging1/docs/video/screen-share-chrome
https://developer.chrome.com/extensions/runtime1/docs/video/screen-share-chrome
https://developer.chrome.com/webstore/publish1/docs/video/screen-share-chrome
https://developer.genesys.cloud/platform/integrations/ex-integration-guide/1/docs/sip-trunking/solution-blueprints
https://developers.facebook.com/docs/messenger-platform/send-messages1/docs/content/content-types-overview
https://developers.facebook.com/docs/whatsapp1/docs/content/content-types-overview
https://developers.facebook.com/docs/whatsapp/messaging-limits/1/docs/verify/whatsapp
https://developers.facebook.com/docs/whatsapp/pricing/1/docs/whatsapp/buttons
https://developers.google.com/cloud-messaging/1/docs/chat/rest
https://developers.google.com/identity/sms-retriever/overview1/docs/verify/app-verification
https://developers.google.com/identity/sms-retriever/request1/docs/verify/app-verification
https://developers.google.com/identity/sms-retriever/verify1/docs/verify/app-verification
https://developers.google.com/wallet/tickets/boarding-passes1/docs/content/twiliocard
https://dialogflow.cloud.google.com/cx/projects/1/docs/conversations/connect-to-dialogflow
https://discussions.apple.com/thread/255914488?sortBy=rank1/docs/verify/verify-sna-live-test-number
https://doc.rust-lang.org/cargo/reference/specifying-dependencies.html1/docs/openapi/generating-a-rust-client-for-twilios-api
https://docs-resources.prod.twilio.com/documents/CriticalInformationSummaryTwilioPhoneNumbers.docx1/docs/phone-numbers
https://docs-resources.prod.twilio.com/documents/CriticalInformationSummaryofProgrammableVoice.docx1/docs/voice
https://docs.docker.com/desktop/dashboard/1/docs/openapi/mock-api-generation-with-twilio-openapi-spec
https://docs.docker.com/engine/reference/builder/1/docs/usage/secure-credentials
https://docs.docker.com/engine/reference/run/1/docs/usage/secure-credentials
https://docs.docker.com/get-docker/1/docs/openapi/mock-api-generation-with-twilio-openapi-spec
https://docs.equinix.com/connecting-to-service-provider/fabric-connect-twilio/1/docs/interconnect/third-party-exchange
https://docs.fabric.io/apple/crashlytics/enhanced-reports.html1/docs/chat/extra-debugging-information-ios-sdks
https://docs.npmjs.com/downloading-and-installing-node-js-and-npm1/docs/openapi/mock-api-generation-with-twilio-openapi-spec
https://docs.sendgrid.com/api-reference/api-keys/create-api-keys1/docs/verify/email
https://docs.sendgrid.com/api-reference/how-to-use-the-sendgrid-v3-api/authentication1/docs/authy/email
https://docs.sendgrid.com/for-developers/sending-email/categories/1/docs/glossary/what-is-7-bit-encoding
https://docs.sendgrid.com/for-developers/sending-email/sender-identity1/docs/authy/email
https://docs.sendgrid.com/ui/account-and-settings/how-to-set-up-domain-authentication1/docs/authy/email
https://docs.sendgrid.com/ui/sending-email/how-to-send-an-email-with-dynamic-templates1/docs/authy/email
https://docs.sendgrid.com/ui/sending-email/sender-verification1/docs/authy/email
https://docs.sendgrid.com/ui/sending-email/warming-up-an-ip-address1/docs/authy/email
https://eba.europa.eu/1/docs/verify/verifying-transactions-psd2
https://ecma-international.org/publications-and-standards/standards/ecma-335/1/docs/glossary/what-is-csharp
https://en.wikipedia.org/wiki/2020_California_Proposition_241/docs/glossary/what-is-personally-identifiable-information-pii
https://en.wikipedia.org/wiki/2600_hertz1/docs/glossary/what-is-dtmf
https://en.wikipedia.org/wiki/APT_(software)1/docs/conversations/quickstart
https://en.wikipedia.org/wiki/ASCII1/docs/glossary/what-is-7-bit-encoding
https://en.wikipedia.org/wiki/Ahoy_(greeting)1/docs/glossary/what-is-ahoy
https://en.wikipedia.org/wiki/Alexander_Graham_Bell1/docs/glossary/what-is-ahoy
https://en.wikipedia.org/wiki/Apple_Push_Notification_Service1/docs/glossary/what-is-push-notification
https://en.wikipedia.org/wiki/Artificial_general_intelligence1/docs/glossary/what-is-a-large-language-model
https://en.wikipedia.org/wiki/Basic_access_authentication1/docs/lookup/quickstart
https://en.wikipedia.org/wiki/Bufferbloat1/docs/glossary/what-is-jitter
https://en.wikipedia.org/wiki/California_Consumer_Privacy_Act1/docs/glossary/what-is-personally-identifiable-information-pii
https://en.wikipedia.org/wiki/CamelCase1/docs/messaging/twiml
https://en.wikipedia.org/wiki/Circuit_Switched_Data1/docs/glossary/what-general-packet-radio-service-gprs
https://en.wikipedia.org/wiki/Client%E2%80%93server_model1/docs/global-infrastructure/understanding-edge-locations
https://en.wikipedia.org/wiki/Code_point1/docs/glossary/what-is-ucs-2-character-encoding
https://en.wikipedia.org/wiki/Codec1/docs/glossary/what-is-latency
https://en.wikipedia.org/wiki/Data_anonymization1/docs/glossary/what-general-data-protection-regulation-gdpr
https://en.wikipedia.org/wiki/ELIZA1/docs/glossary/what-is-chatbot
https://en.wikipedia.org/wiki/Encryption_software1/docs/glossary/what-general-data-protection-regulation-gdpr
https://en.wikipedia.org/wiki/Enhanced_9-1-11/docs/glossary/what-is-sip-trunking
https://en.wikipedia.org/wiki/Enhanced_Data_Rates_for_GSM_Evolution1/docs/glossary/what-general-packet-radio-service-gprs
https://en.wikipedia.org/wiki/Failover1/docs/global-infrastructure/regional-support-functions-assets
https://en.wikipedia.org/wiki/Federal_Communications_Commission1/docs/glossary/what-is-telephone-consumer-protection-act-tcpa
https://en.wikipedia.org/wiki/Fully_qualified_domain_name1/docs/global-infrastructure/create-an-outbound-call-via-rest-api-in-a-non-us-twilio-region
https://en.wikipedia.org/wiki/Functional_programming1/docs/glossary/what-is-csharp
https://en.wikipedia.org/wiki/GPRS_core_network1/docs/glossary/what-general-packet-radio-service-gprs
https://en.wikipedia.org/wiki/GSM1/docs/glossary/what-is-gsm-7-character-encoding
https://en.wikipedia.org/wiki/Galois/Counter_Mode1/docs/conversational-intelligence/encrypting-transcripts-and-operator-results
https://en.wikipedia.org/wiki/General_Data_Protection_Regulation1/docs/glossary/what-is-personally-identifiable-information-pii
https://en.wikipedia.org/wiki/Geostationary_orbit1/docs/glossary/what-is-latency
https://en.wikipedia.org/wiki/HATEOAS1/docs/usage/twilios-response
https://en.wikipedia.org/wiki/HMAC1/docs/usage/security
https://en.wikipedia.org/wiki/HMAC-based_One-Time_Password1/docs/glossary/totp
https://en.wikipedia.org/wiki/Health_Insurance_Portability_and_Accountability_Act1/docs/glossary/what-is-personally-identifiable-information-pii
https://en.wikipedia.org/wiki/Hexadecimal1/docs/glossary/what-is-ucs-2-character-encoding
https://en.wikipedia.org/wiki/Hybrid_cryptosystem1/docs/conversational-intelligence/encrypting-transcripts-and-operator-results
https://en.wikipedia.org/wiki/Hypertext_Transfer_Protocol1/docs/usage/webhooks
https://en.wikipedia.org/wiki/IPv4_address_exhaustion1/docs/glossary/what-is-network-address-translation-nat
https://en.wikipedia.org/wiki/ISO_3166-1_alpha-21/docs/lookup/v2-api
https://en.wikipedia.org/wiki/ISO_86011/docs/usage/monitor-alert
https://en.wikipedia.org/wiki/India_pale_ale1/docs/glossary/what-is-an-api
https://en.wikipedia.org/wiki/Integrated_Services_Digital_Network1/docs/glossary/what-is-sip-trunking
https://en.wikipedia.org/wiki/Internet_media_type1/docs/whatsapp/guidance-whatsapp-media-messages
https://en.wikipedia.org/wiki/Java_servlet1/docs/conversations/delivery-receipts
https://en.wikipedia.org/wiki/Kanji1/docs/glossary/what-is-unicode
https://en.wikipedia.org/wiki/List_of_area_code_overlays1/docs/glossary/what-area-code-overlay
https://en.wikipedia.org/wiki/List_of_country_calling_codes1/docs/glossary/what-e164
https://en.wikipedia.org/wiki/List_of_mobile_telephone_prefixes_by_country1/docs/verify/preventing-toll-fraud
https://en.wikipedia.org/wiki/List_of_password_managers1/docs/usage/anti-fraud-developer-guide
You have reached the hard limit of 200 rows as a protection against very large output or exhausted memory. You can change this with --rows-limit.
No rows found, please edit your search term.

TOP fastest URLs

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Source domains

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HTTP header values

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HTTP Caching by content type (only from crawlable domains)

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HTTP Caching by domain

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HTTP Caching by domain and content type

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DNS info

DNS resolving tree
www.twilio.com
  d2p9kan0nxscnn.cloudfront.net
    IPv4: d2p9kan0nxscnn.cloudfront.net.
    IPv4: 3.164.68.74
    IPv4: 3.164.68.50
    IPv4: 3.164.68.84
    IPv4: 3.164.68.38
DNS server: 127.0.0.53

SSL/TLS info

InfoText
IssuerC = US, O = Amazon, CN = Amazon RSA 2048 M01
SubjectCN = *.twilio.com
Valid fromFeb 13 00:00:00 2026 GMT (VALID already 39.6 day(s))
Valid toMar 13 23:59:59 2027 GMT (VALID still for 354.4 day(s))
Supported protocolsTLSv1.2, TLSv1.3
RAW certificate outputCertificate:
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        Signature Algorithm: sha256WithRSAEncryption
        Issuer: C = US, O = Amazon, CN = Amazon RSA 2048 M01
        Validity
            Not Before: Feb 13 00:00:00 2026 GMT
            Not After : Mar 13 23:59:59 2027 GMT
        Subject: CN = *.twilio.com
        Subject Public Key Info:
            Public Key Algorithm: rsaEncryption
                Public-Key: (2048 bit)
                Modulus:
                    00:aa:a0:59:9b:3e:7a:23:66:ad:69:76:df:5f:c1:
                    42:b5:1d:73:34:4a:b8:07:66:55:47:be:b8:58:0c:
                    f3:ec:46:54:21:dd:21:d4:8a:03:4d:1d:d5:71:54:
                    5a:f8:ef:13:22:d5:ea:e9:8b:ba:0c:57:a0:6a:60:
                    89:d1:34:37:28:2d:65:e5:16:f5:b4:bb:0a:67:18:
                    19:4c:42:bf:cf:bf:93:85:93:54:c7:94:87:0e:17:
                    bc:65:f1:8f:67:9c:a2:42:ef:ca:86:e5:8d:71:26:
                    28:5f:f8:c9:71:ce:de:d2:fb:ba:5b:12:20:0b:4e:
                    44:48:61:99:29:f1:ac:d5:b5:1d:e1:21:89:15:76:
                    02:f9:bd:65:3f:1d:a3:d6:e9:04:73:62:5d:f8:8f:
                    9d:0e:cd:26:2d:61:71:07:52:f7:e0:2e:a5:0a:44:
                    d3:45:84:03:df:e9:b0:cf:d8:61:4a:f2:5f:4f:f5:
                    f1:8b:78:9e:93:cb:da:aa:d6:4e:fa:56:94:50:71:
                    01:6f:0c:ab:47:1a:e7:4b:e0:af:43:8e:00:e5:4a:
                    83:85:ee:20:dc:eb:60:45:67:90:74:6e:e8:83:cb:
                    ae:1e:1d:3b:44:39:5f:ef:90:38:4b:03:f5:81:da:
                    d7:0c:99:d4:51:17:14:ec:67:cb:3f:64:df:74:04:
                    ef:0d
                Exponent: 65537 (0x10001)
        X509v3 extensions:
            X509v3 Authority Key Identifier: 
                81:B8:0E:63:8A:89:12:18:E5:FA:3B:3B:50:95:9F:E6:E5:90:13:85
            X509v3 Subject Key Identifier: 
                D4:B8:7C:33:B6:20:7D:07:2A:E1:0E:A4:4F:9D:D1:F8:5F:62:A7:38
            X509v3 Subject Alternative Name: 
                DNS:*.twilio.com, DNS:twilio.jp, DNS:twilio.com, DNS:*.twilio.jp
            X509v3 Certificate Policies: 
                Policy: 2.23.140.1.2.1
            X509v3 Key Usage: critical
                Digital Signature, Key Encipherment
            X509v3 Extended Key Usage: 
                TLS Web Server Authentication
            X509v3 CRL Distribution Points: 
                Full Name:
                  URI:http://crl.r2m01.amazontrust.com/r2m01.crl
            Authority Information Access: 
                OCSP - URI:http://ocsp.r2m01.amazontrust.com
                CA Issuers - URI:http://crt.r2m01.amazontrust.com/r2m01.cer
            X509v3 Basic Constraints: critical
                CA:FALSE
            CT Precertificate SCTs: 
                Signed Certificate Timestamp:
                    Version   : v1 (0x0)
                    Log ID    : 4C:63:DC:98:E5:9C:1D:AB:88:F6:1E:8A:3D:DE:AE:8F:
                                AB:44:A3:37:7B:5F:9B:94:C3:FB:A1:9C:FC:C1:BE:26
                    Timestamp : Feb 13 03:24:15.443 2026 GMT
                    Extensions: none
                    Signature : ecdsa-with-SHA256
                                30:46:02:21:00:F3:D1:30:37:22:1B:B4:20:B3:2B:D8:
                                E5:85:72:43:B4:CD:D1:94:6F:5E:33:00:9C:E5:FC:17:
                                54:62:2A:65:3D:02:21:00:C6:E4:4F:61:A0:75:8A:4C:
                                71:2B:E3:98:EE:B3:56:B5:C8:12:7A:4D:A5:C0:62:02:
                                EC:CD:EF:9A:65:44:60:83
                Signed Certificate Timestamp:
                    Version   : v1 (0x0)
                    Log ID    : 1C:9F:68:2C:E9:FA:F0:45:69:50:F8:1B:96:8A:87:DD:
                                DB:32:10:D8:4C:E6:C8:B2:E3:82:52:4A:C4:CF:59:9F
                    Timestamp : Feb 13 03:24:15.468 2026 GMT
                    Extensions: none
                    Signature : ecdsa-with-SHA256
                                30:45:02:21:00:C5:F5:A7:71:EF:B1:05:3F:4A:C7:E3:
                                06:8B:97:7D:94:71:B7:5D:9A:89:46:67:80:CE:1E:65:
                                B8:85:DF:33:BA:02:20:51:B4:3E:10:6E:B5:2C:55:00:
                                F8:0C:82:26:14:92:18:C7:A4:DB:24:C5:4E:0D:4F:E6:
                                F4:28:A8:56:B5:1D:8C
                Signed Certificate Timestamp:
                    Version   : v1 (0x0)
                    Log ID    : 60:4C:9A:AF:7A:7F:77:5F:01:D4:06:FC:92:0D:C8:99:
                                EB:0B:1C:7D:F8:C9:52:1B:FA:FA:17:77:3B:97:8B:C9
                    Timestamp : Feb 13 03:24:15.646 2026 GMT
                    Extensions: none
                    Signature : ecdsa-with-SHA256
                                30:45:02:20:1D:18:7E:7A:F5:5D:A8:50:EB:92:D0:E9:
                                FE:B4:E5:04:D8:08:F7:6F:E2:86:8F:DB:92:7A:39:7A:
                                7B:E2:73:D3:02:21:00:AF:FE:F9:95:C6:8B:B4:6E:BB:
                                45:81:A2:16:F9:D0:4F:02:9D:D1:71:E0:F2:6F:C5:39:
                                CC:A0:B0:13:EE:CC:E1
    Signature Algorithm: sha256WithRSAEncryption
    Signature Value:
        b8:48:3d:5e:b2:f5:50:d7:5b:2f:07:29:b3:b8:e2:9a:5e:8f:
        b1:3f:ac:94:39:5e:41:92:26:b4:94:20:bd:9c:8d:cb:7a:d8:
        2e:1a:59:29:0b:67:b6:35:ce:df:53:e8:6c:19:a9:0f:52:51:
        95:22:4c:97:93:f5:5b:29:c3:3a:dc:41:60:f4:8c:02:ea:dc:
        a4:69:69:51:94:ab:91:da:54:0c:8f:f2:ff:22:eb:01:19:ee:
        9e:a0:fa:fb:c8:db:39:09:d6:83:8a:ec:f3:04:c2:85:f8:c9:
        e4:e2:dc:5a:d1:eb:23:14:85:1e:98:10:49:93:27:a6:e3:44:
        3b:fd:fb:49:35:df:dd:8e:ac:39:29:7c:67:e8:0d:d7:34:83:
        22:3d:45:00:1c:68:b0:b0:43:53:ad:bf:58:68:c2:d0:69:46:
        29:21:7e:3c:5b:11:ba:c7:ac:5d:1c:b2:a5:f0:9e:64:bd:b4:
        e8:70:1c:63:12:de:a3:fa:3c:34:9b:9f:68:d4:1c:49:8c:9b:
        20:82:a1:74:bb:c9:6d:4a:76:47:0a:32:b8:d6:0f:ef:4c:67:
        04:0a:38:41:6e:f6:cb:84:1b:27:ff:d0:76:ea:2e:72:b6:8d:
        2b:59:ec:b7:71:be:24:d4:dd:57:ed:7a:77:c4:82:ff:a0:05:
        3c:af:0c:e8
RAW protocols output
=== ssl2 ===
s_client: Unknown option: -ssl2
s_client: Use -help for summary.

=== ssl3 ===
s_client: Unknown option: -ssl3
s_client: Use -help for summary.

=== tls1 ===
405740F727730000:error:0A0000BF:SSL routines:tls_setup_handshake:no protocols available:../ssl/statem/statem_lib.c:104:
CONNECTED(00000003)
---
no peer certificate available
---
No client certificate CA names sent
---
SSL handshake has read 0 bytes and written 7 bytes
Verification: OK
---
New, (NONE), Cipher is (NONE)
Secure Renegotiation IS NOT supported
Compression: NONE
Expansion: NONE
No ALPN negotiated
Early data was not sent
Verify return code: 0 (ok)
---

=== tls1_1 ===
4027A6BF4D740000:error:0A0000BF:SSL routines:tls_setup_handshake:no protocols available:../ssl/statem/statem_lib.c:104:
CONNECTED(00000003)
---
no peer certificate available
---
No client certificate CA names sent
---
SSL handshake has read 0 bytes and written 7 bytes
Verification: OK
---
New, (NONE), Cipher is (NONE)
Secure Renegotiation IS NOT supported
Compression: NONE
Expansion: NONE
No ALPN negotiated
Early data was not sent
Verify return code: 0 (ok)
---

=== tls1_2 ===
depth=2 C = US, O = Amazon, CN = Amazon Root CA 1
verify return:1
depth=1 C = US, O = Amazon, CN = Amazon RSA 2048 M01
verify return:1
depth=0 CN = *.twilio.com
verify return:1
CONNECTED(00000003)
---
Certificate chain
 0 s:CN = *.twilio.com
   i:C = US, O = Amazon, CN = Amazon RSA 2048 M01
   a:PKEY: rsaEncryption, 2048 (bit); sigalg: RSA-SHA256
   v:NotBefore: Feb 13 00:00:00 2026 GMT; NotAfter: Mar 13 23:59:59 2027 GMT
 1 s:C = US, O = Amazon, CN = Amazon RSA 2048 M01
   i:C = US, O = Amazon, CN = Amazon Root CA 1
   a:PKEY: rsaEncryption, 2048 (bit); sigalg: RSA-SHA256
   v:NotBefore: Aug 23 22:21:28 2022 GMT; NotAfter: Aug 23 22:21:28 2030 GMT
 2 s:C = US, O = Amazon, CN = Amazon Root CA 1
   i:C = US, ST = Arizona, L = Scottsdale, O = "Starfield Technologies, Inc.", CN = Starfield Services Root Certificate Authority - G2
   a:PKEY: rsaEncryption, 2048 (bit); sigalg: RSA-SHA256
   v:NotBefore: May 25 12:00:00 2015 GMT; NotAfter: Dec 31 01:00:00 2037 GMT
---
Server certificate
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
subject=CN = *.twilio.com
issuer=C = US, O = Amazon, CN = Amazon RSA 2048 M01
---
No client certificate CA names sent
Peer signing digest: SHA256
Peer signature type: RSA-PSS
Server Temp Key: X25519, 253 bits
---
SSL handshake has read 4446 bytes and written 304 bytes
Verification: OK
---
New, TLSv1.2, Cipher is ECDHE-RSA-AES128-GCM-SHA256
Server public key is 2048 bit
Secure Renegotiation IS supported
Compression: NONE
Expansion: NONE
No ALPN negotiated
SSL-Session:
    Protocol  : TLSv1.2
    Cipher    : ECDHE-RSA-AES128-GCM-SHA256
    Session-ID: 7175F60DE48F20A668D49045089E5CC2967051FE1A29D5FF08DA7962E2384EF7
    Session-ID-ctx: 
    Master-Key: C33B8C6955227DE5D60C27A9A85CE69FF01648DC78BD808D16027FFE6039550A8111EDE68B977311D5E866DCC67477D9
    PSK identity: None
    PSK identity hint: None
    SRP username: None
    TLS session ticket lifetime hint: 61382 (seconds)
    TLS session ticket:
    0000 - 01 31 37 37 34 33 33 38-38 38 33 30 30 30 00 00   .1774338883000..
    0010 - 00 43 6c ff c9 20 18 ba-7b d4 82 be 7a 42 13 6a   .Cl.. ..{...zB.j
    0020 - 89 ac 17 a7 88 e4 08 42-95 2b 0f db a6 06 2f ee   .......B.+..../.
    0030 - b9 07 b1 5c b1 5d cb 6d-0d d0 25 8d c2 75 46 c7   ...\.].m..%..uF.
    0040 - b7 db c3 92 a4 7d 2c d2-53 65 de 74 ee 53 42 aa   .....},.Se.t.SB.
    0050 - e4 93 83 33 87 f8 c5 2e-09 8a dc 49 d3 31 97 d8   ...3.......I.1..
    0060 - 83 29 94 4a 6b 5d f7 c1-d0 18 ee 3a 14 91 c9 d8   .).Jk].....:....
    0070 - 40 9b 0d 85 a0 c2 ab dd-c4 e6 df 26 f3 40 dd c8   @..........&.@..
    0080 - 30 1e 71 8f f4 1c 40 7d-d7 c1                     0.q...@}..

    Start Time: 1774363900
    Timeout   : 7200 (sec)
    Verify return code: 0 (ok)
    Extended master secret: yes
---
DONE

=== tls1_3 ===
depth=2 C = US, O = Amazon, CN = Amazon Root CA 1
verify return:1
depth=1 C = US, O = Amazon, CN = Amazon RSA 2048 M01
verify return:1
depth=0 CN = *.twilio.com
verify return:1
CONNECTED(00000003)
---
Certificate chain
 0 s:CN = *.twilio.com
   i:C = US, O = Amazon, CN = Amazon RSA 2048 M01
   a:PKEY: rsaEncryption, 2048 (bit); sigalg: RSA-SHA256
   v:NotBefore: Feb 13 00:00:00 2026 GMT; NotAfter: Mar 13 23:59:59 2027 GMT
 1 s:C = US, O = Amazon, CN = Amazon RSA 2048 M01
   i:C = US, O = Amazon, CN = Amazon Root CA 1
   a:PKEY: rsaEncryption, 2048 (bit); sigalg: RSA-SHA256
   v:NotBefore: Aug 23 22:21:28 2022 GMT; NotAfter: Aug 23 22:21:28 2030 GMT
 2 s:C = US, O = Amazon, CN = Amazon Root CA 1
   i:C = US, ST = Arizona, L = Scottsdale, O = "Starfield Technologies, Inc.", CN = Starfield Services Root Certificate Authority - G2
   a:PKEY: rsaEncryption, 2048 (bit); sigalg: RSA-SHA256
   v:NotBefore: May 25 12:00:00 2015 GMT; NotAfter: Dec 31 01:00:00 2037 GMT
---
Server certificate
-----BEGIN CERTIFICATE-----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t3G+JNTdV+16d8SC/6AFPK8M6A==
-----END CERTIFICATE-----
subject=CN = *.twilio.com
issuer=C = US, O = Amazon, CN = Amazon RSA 2048 M01
---
No client certificate CA names sent
Peer signing digest: SHA256
Peer signature type: RSA-PSS
Server Temp Key: X25519, 253 bits
---
SSL handshake has read 4357 bytes and written 312 bytes
Verification: OK
---
New, TLSv1.3, Cipher is TLS_AES_128_GCM_SHA256
Server public key is 2048 bit
Secure Renegotiation IS NOT supported
Compression: NONE
Expansion: NONE
No ALPN negotiated
Early data was not sent
Verify return code: 0 (ok)
---
DONE

Crawler stats

Basic stats
Total execution time94 s
Total URLs660
Total size182 MB
Requests - total time359 s
Requests - avg time545 ms
Requests - min time71 ms
Requests - max time1.7 s
Requests by status200: 652
301: 1
308: 4
404: 3

Analysis stats

Found 21 row(s).
Class::methodExec time 🔽Exec count
AccessibilityAnalyzer::checkMissingLabels3.9 s 652
AccessibilityAnalyzer::checkMissingAriaLabels3.9 s 652
BestPracticeAnalyzer::checkHeadingStructure3.3 s 655
AccessibilityAnalyzer::checkMissingRoles3.2 s 652
AccessibilityAnalyzer::checkMissingLang2.8 s 652
BestPracticeAnalyzer::checkNonClickablePhoneNumbers2.6 s 655
BestPracticeAnalyzer::checkMaxDOMDepth2.5 s 655
BestPracticeAnalyzer::checkInlineSvg941 ms 655
SslTlsAnalyzer::getTLSandSSLCertificateInfo826 ms 1
BestPracticeAnalyzer::checkMissingQuotesOnAttributes300 ms 655
AccessibilityAnalyzer::checkImageAltAttributes91 ms 652
SeoAndOpenGraphAnalyzer::analyzeHeadings86 ms 1
SecurityAnalyzer::checkHtmlSecurity65 ms 655
SecurityAnalyzer::checkHeaders16 ms 655
SeoAndOpenGraphAnalyzer::analyzeSeo1 ms 1
SeoAndOpenGraphAnalyzer::analyzeOpenGraph1 ms 1
BestPracticeAnalyzer::checkMetaDescriptionUniqueness0 ms 1
BestPracticeAnalyzer::checkTitleUniqueness0 ms 1
BestPracticeAnalyzer::checkBrotliSupport0 ms 1
BestPracticeAnalyzer::checkWebpSupport0 ms 1
BestPracticeAnalyzer::checkAvifSupport0 ms 1
No rows found, please edit your search term.

Content processor stats

Found 12 row(s).
Class::methodExec time 🔽Exec count
HtmlProcessor::findUrls1.9 s 660
NextJsProcessor::applyContentChangesBeforeUrlParsing1.4 s 655
JavaScriptProcessor::findUrls1.1 s 655
CssProcessor::findUrls207 ms 655
AstroProcessor::findUrls26 ms 655
AstroProcessor::applyContentChangesBeforeUrlParsing0 ms 655
NextJsProcessor::findUrls0 ms 655
JavaScriptProcessor::applyContentChangesBeforeUrlParsing0 ms 655
SvelteProcessor::applyContentChangesBeforeUrlParsing0 ms 655
SvelteProcessor::findUrls0 ms 655
HtmlProcessor::applyContentChangesBeforeUrlParsing0 ms 660
CssProcessor::applyContentChangesBeforeUrlParsing0 ms 655
No rows found, please edit your search term.

Crawler info

Version 2.1.0.20260317
Executed At 2026-03-24 14:50:07
Command siteone-crawler --url=https://www.twilio.com/docs --markdown-export-dir=/tmp/siteone-twilio --markdown-exclude-selector=header,footer,nav,.sidebar,.menu,.breadcrumb,script,style --timeout=30 --workers=5 --disable-javascript --disable-styles --disable-fonts --disable-images --disable-files --no-color --hide-progress-bar --output=text --include-regex=/docs/ --max-depth=3
Hostname ubuntu-8gb-hel1-1
User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/26.0.0.0 Safari/537.36 siteone-crawler/2.1.0.20260317